Accidentally Registered Game To Wrong Account

BonzaiBonzai Join Date: 2008-07-17 Member: 64654Members
in NS2 General Discussion
Sort of a long story, but the main question I'm asking here is who I ask for help registration issues.

So I bought 2 accounts for NS2: 1 Special Edition and 1 Standard. I was going to keep the Special Edition for myself and give the Standard to a friend. However, when UnknownWorlds finally transferred the game to STEAM, I got 2 emails that provided a STEAM registration key each and not telling the accounts apart. I then chose randomly and registered one of the two accounts I bought, and I believe I ended up registering with the Standard account. This assumption comes from the features that they gave to me after I finished registering with STEAM, which seemed to only say I had beta, and no mention of alpha. MAIN QUESTION: Is there any way that I can void that registration and try to redo the process or have my keys checked to see which account is which (after voiding the previous registration)?

Sorry and Thanks!
Off Topic Disagree Agree Awesome

Comments

  • aeroripperaeroripper Join Date: 2005-02-25 Member: 42471NS1 Playtester, Forum Moderators, Constellation
    edited June 2010
    Shoot an e-mail up to store@unknownworlds.com with this info. I do recall there was an issue with being unable to refund after your steam activation went through, but not sure if that's an issue here.
    Off Topic Disagree Agree Awesome
  • TravCarpTravCarp Join Date: 2010-06-04 Member: 71962Members, Reinforced - Supporter
    edited June 2010
    AFAIK steam people can remove games from your account so it is probably possible. I bought a game I didn't like and shot them a message saying I bought the wrong game. They refunded me and removed it.
    Off Topic Disagree Agree Awesome
  • FaskaliaFaskalia Wechsellichtzeichenanlage Join Date: 2004-09-12 Member: 31651Members, Constellation
    <!--quoteo(post=1776143:date=Jun 25 2010, 05:11 PM:name=TravCarp)--><div class='quotetop'>QUOTE (TravCarp @ Jun 25 2010, 05:11 PM) <a href="index.php?act=findpost&pid=1776143"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->AFAIK steam people can remove games from your account so it is probably possible. I bought a game I didn't like and shot them a message saying I bought the wrong game. They refunded me and removed it.<!--QuoteEnd--></div><!--QuoteEEnd-->

    I am not a real fan of steam people.

    Smoke people on the other hand, hell yeah!
    Off Topic Disagree Agree Awesome
  • ComproxComprox *chortle* Canada Join Date: 2002-01-23 Member: 7Members, Super Administrators, Forum Admins, NS1 Playtester, NS2 Developer, Constellation, NS2 Playtester, Reinforced - Shadow, WC 2013 - Silver, Subnautica Developer, Subnautica Playtester, Pistachionauts
    As has been stated, send an email to store@unknownworlds.com with your info and I will look into it, but this is something we are going to have to deal with valve on so I have no idea how the procedure will go :)
    Off Topic Disagree Agree Awesome
This discussion has been closed.