Building a Tech Support Toolkit USB Drive

Mantrid

So since I'm the computer literate (read: nerd) of my social group, I feel that it is necessary to add a toolkit to my USB drive. I keep extra Knoppix CDs around, which I either use to help with repairs, or give to people to use on their computer until I can fix it (having access to AIM and the web is usually enough to keep them tighed over).

I've divided it into several sections, and I'm wondering what else I should add:

PStart (used to launch programs)

General Stuff
-Portable Open Office suite
-GoText (text messaging application)
-Tribes (gaming on the go)
-Irfanview (image viewer)
-Winamp and VLC (multimedia needs)
-7-Zip Portable (archive compressor/decompressor)

Internet Stuff
-Putty (Telnet/SSH client)
-Tor (Anonymous surfing)
-Privoxy (used to couple programs with Tor)
-Portable Opera (Opera web browser)
-Portable Gaim (Instant messenger)
-uTorrent (BitTorrent client)
-FileZilla (FTP program)
-UltraVNC (VNC client)

Now, on to the actual tools, which is really what this thread is for, but I wanted to give you guys some background on what I already have:

-ClamWin Portable (Antivirus)
-Spybot Search and Destroy (Spyware remover)
-Brute Force Uninstaller (Uninstaller for stuff that likes to stay, provided you have the needed script)
-Itty Bitty Process Manager (Like Task Manger, but... itty bitty.)
-HijackThis (Browser hijacker detector)
-photorec (Data recovery)
-Process & File Killer (Deletes files, on next reboot if necessary)
-msconfig (Because some versions of Windows don't have it)
-Process Explorer (Displays PID, has descriptions, and so forth)
-Rootkit Revealer (Rootkit detection)
-StartupList (Lists startup items)
-testdisk (Used to recover partitions, or make damaged partitions bootable)
-Restoration (Data revovery)

Opinions?

Note: Its a 1 gig drive. 529 megs used, 449 free.

Xyth

The other 449 megs will be backdoor programs you can install on their computer, right?


Edit: Various shock images to hide in folders on their computer would be acceptable as well.

TychoCelchuuu

AdAware and an install fire for Opera and/or Firefox would be good additions; it's always nice to be able to hook someone up with an alternative browser if they want. Other than that it looks like you've got things covered.

Mantrid

<!--quoteo(post=1601059:date=Jan 22 2007, 07:26 PM:name=Xyth)--><div class='quotetop'>QUOTE(Xyth @ Jan 22 2007, 07:26 PM) [snapback]1601059[/snapback]</div><div class='quotemain'><!--quotec-->
The other 449 megs will be backdoor programs you can install on their computer, right?
Edit: Various shock images to hide in folders on their computer would be acceptable as well.
<!--QuoteEnd--></div><!--QuoteEEnd-->


Heh. Yeah, I need batch files that'll install goatse and other batch files so that it'll randomly set their desktop to goatse. That'd be good. <img src="style_emoticons/<#EMO_DIR#>/smile-fix.gif" style="vertical-align:middle" emoid=":)" border="0" alt="smile-fix.gif" />

Revlic

Win SCP

Lt_Patch

Something like AIDA or Everest Ultimate (which is based on AIDA) for hardware findings when they're not properly installed. Both of those programs have saved me on many occasions.

pardzh

I guess if you're not really dealing with gamers they might not matter as much, but video card drivers?

Can't hurt to keep an installer for both nVidia and ATI if you've got 450 meg left.

An aimbot maybe?

SkulkBait

Off the top of my head:
Unknown Devices: <a href="http://www.zhangduo.com/udi.html" target="_blank">http://www.zhangduo.com/udi.html</a>
and StartupCPL: <a href="http://www.mlin.net/StartupCPL.shtml" target="_blank">http://www.mlin.net/StartupCPL.shtml</a>

TheAdj

Check out XoftSpy in place of adaware, I use it for tech work at my university and it's brutally effective in comparison to anything else.

SnappyCrunch

I keep a copy of the Ultimate Boot CD for Windows around for that sort of thing. By the time some people call me for assistance, their systems are so slow and bogged down that's it's much more effective to boot from CD and scan the hard drives from there.
It also tends to be more effective against viruses, malware, rootkits, etc., because you're not scanning from inside the system, but rather from outside, where they can't hide themselves.

douchebagatron

<a href="http://www.stevengould.org/software/cleanup/" target="_blank">cleanup</a>!

good for cleaning up some extra space, getting rid of all temp files and whatnot. when i use it after a couple months of forgetting about it sometimes i clean up to 4 gigs of space with it.