Crash after attempting connection i try everthing to fix it nothing works. Help!!

DanteHardDanteHard Germany Join Date: 2015-02-24 Member: 201530Members
edited February 2015 in Technical Support
Hi, i buyed this game yesterday on steam and it didint work... after i google it for some solution i did fix it for 2 or 3 h of gameplay but then it happend again.
i did the sam fix again and nothing.

i am very i disappointed with this game, i have a nice pc but i cant fix this game to work.

pls help me

i did this a couple of times: it help 1 time i was playing i few hours, and then again the same problem. i did it again but nothing it freeze ever time on the attempting connection sreen. i try to load traning but same thing it freeze imidiatly.

Run dxsetup in drive\Program Files (x86)\Steam\steamapps\common\Natural Selection 2\redist\directx\
Delete the folder drive\Program Files (x86)\Steam\steamapps\common\Natural Selection 2\ns2\shaders
Press the Windows key and R (Win+R) (No Windows key? Try this) and type %APPDATA%\Natural Selection 2 then press enter.
Delete all the files in this folder
Verify the Integrity of the NS2 Game Cache:
In Steam, go to the Natural Selection 2 menu option, Right-click>Properties>Local Files>Verify Integrity of Cache
(this will re-download the files you deleted, but it will be the correct files this time)
Disable all mods or even unsubscribe from them in Workshop

If all else fails, delete local Steam files for NS2 and reinstall NS2.
Crash on startup? Disable any overlay applications that might interfere such as mumble, fraps and GPU tweakers Source
Lower texture quality in NS2, this *may* allow you to get through pre-cache





i dont understand why yesterday it helped to delete all me natural selection 2 files... but today it dont want to work.. i have a fast internet connection and re-install the game 20 times or more.
i take all this like a joke i payed for this 23 euro on steam and spent more time on google to search for a solution to run this game.

pls somebody help me.


<img src="https://us.v-cdn.net/5019629/uploads/FileUpload/8f/61942fb49acd13f3f9e0414f446798.png&quot; />

<img src="https://us.v-cdn.net/5019629/uploads/FileUpload/db/740963404817b6b136888cc5043057.png&quot; />

Comments

  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited February 2015
    Ok first of all i'm sorry to hear that you can't really play the game.

    For now i have a few question:
    Did you try to join any other server beside Wooza's (lately we got quiet a few reports of ppl having problems to connect to it)?
    Why do you play on such a low resolution? Your pc should be able to handle ns2 at 1080p. Also disable bloom for now!
    Did you already tried this: http://forums.unknownworlds.com/discussion/131428/obbys-full-nuke-ns2-guide-only-way-to-be-sure? (I know you did some of these steps but sometimes reinstalling ns2 "full nuke" works wonders)

    Otherwise open the console (^ -Key above tab) and type in net_log 3 and verbose 3 and connect to a server via quick play. Post the new log afterwards here.
  • DanteHardDanteHard Germany Join Date: 2015-02-24 Member: 201530Members
    edited February 2015
    yes i try all diffrent severs... game is freezing on training and all servers
    low resolution is only becuse i am testing for now... or tried to make the game work
    yes i tried to nuke all ns2 files about 20 times...

    me new log

    same thing freeze on attempting connection (i was tried to conncet like you say via quick play but he was serching forever... so i join a random server from the server browers.. this is the new log.

    cant upoad new log file dont no why so i post it:
    Date: 02/24/15
    Time: 13:15:34:
    Build 274
    Windows 7 64-bit (build 7601)
    ModServicesClient initialized
    Steam initialized
    Num displays: 1
    Creating the main window
    Initializing the render device
    Creating IDirect3D9Device with xSize=1280 ySize=800 fullscreen=true
    Direct3D 9 initialized: NVIDIA GeForce GTX 760 (9.18.13.4752)
    SoundSystem::Initialize - Initializing FMOD memory...
    SoundSystem::Initialize - Creating FMOD event system...
    [ 1.485] Worker 01 : INFO: Unable to create low quality version of 'fonts/Arial_15_0.png'
    SoundSystem::Initialize - Getting FMOD system object...
    SoundSystem::Initialize - Setting number of FMOD channels...
    SoundSystem::Initialize - Checking FMOD DLL version...
    SoundSystem::Initialize - Setting FMOD callback...
    SoundSystem::Initialize - Setting default output device...
    SoundSystem::Initialize - Querying FMOD driver caps...
    SoundSystem::Initialize - Setting speaker mode...
    SoundSystem::Initialize - Initializing FMOD event system...
    SoundSystem::Initialize - Setting default input device...
    [ 1.555] MainThread : Error: SoundSystem::SetDevice - invalid ID
    SoundSystem::Initialize - Setting FMOD file system...
    SoundSystem::Initialize - Getting FMOD music system object...
    Sound Device: Lautsprecher (Razer Surround Audio Controller) 7.1
    Record Device: disabled
    SoundSystem::Initialize - Getting FMOD master channel group...
    SoundSystem::Initialize - Getting FMOD voice channel group...
    SoundSystem::Initialize - Getting FMOD event system master category...
    SoundSystem::Initialize - Getting event channel group...
    SoundSystem::Initialize - Initializing FMOD network event system...
    SoundSystem::Initialize - Success!
    [ 1.567] MainThread : Add Query class:Entity, total grids 1
    [ 1.856] MainThread : Add Query class:Entity, total grids 1
    [ 2.854] MainThread : Precache: work on models: 0
    [ 2.854] MainThread : Precache: work on cinematics: 0
    [ 2.854] MainThread : Precache: work on anim graphs: 0
    [ 2.854] MainThread : Precache: Wait for resource loader
    [ 2.889] Worker 05 : INFO: Unable to create low quality version of 'fonts/AgencyFB_large_bold_0.png'
    [ 3.082] Worker 06 : INFO: Unable to create low quality version of 'fonts/AgencyFB_huge_0.png'
    [ 3.089] Worker 07 : INFO: Unable to create low quality version of 'fonts/AgencyFB_large_0.png'
    [ 3.109] Worker 08 : INFO: Unable to create low quality version of 'fonts/AgencyFB_medium_0.png'
    [ 3.132] Worker 09 : INFO: Unable to create low quality version of 'fonts/AgencyFB_small_0.png'
    [ 3.152] Worker 10 : INFO: Unable to create low quality version of 'fonts/AgencyFB_smaller_bordered_0.png'
    [ 3.176] MainThread : Precache: Wait for low-q textures
    [ 3.176] Worker 11 : INFO: Unable to create low quality version of 'fonts/AgencyFB_tiny_0.png'
    [ 3.176] MainThread : Precache: Wait for device names
    [ 3.176] MainThread : Precache: Finished loading
    [ 3.272] Worker 13 : INFO: Unable to create low quality version of 'fonts/insight_0.png'
    [ 3.291] Worker 15 : INFO: Unable to create low quality version of 'fonts/Arial_17_0.png'
    [ 3.293] Worker 01 : INFO: Unable to create low quality version of 'fonts/Kartika_small_0.png'
    [ 3.294] Worker 05 : INFO: Unable to create low quality version of 'fonts/Stamp_large_0.png'
    [ 3.295] Worker 07 : INFO: Unable to create low quality version of 'fonts/Stamp_medium_0.png'
    [ 3.305] Worker 09 : INFO: Unable to create low quality version of 'fonts/Stamp_huge_0.png'
    [ 3.316] Worker 10 : INFO: Unable to create low quality version of 'fonts/MicrogrammaDMedExt_large.png'
    [ 3.317] Worker 04 : INFO: Unable to create low quality version of 'fonts/MicrogrammaDMedExt_medium.png'
    [ 3.317] Worker 11 : INFO: Unable to create low quality version of 'fonts/MicrogrammaDMedExt_medium2.png'
    [ 3.336] Worker 01 : INFO: Unable to create low quality version of 'fonts/MicrogrammaDMedExt_small_0.png'
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading config://HistoryServers.json
    [ 20.012] Worker 03 : Precache: work on models: 0
    [ 20.012] Worker 03 : Precache: work on cinematics: 13
    [ 26.955] Worker 03 : Precache: work on anim graphs: 0
    [ 26.955] Worker 03 : Precache: Wait for resource loader
    [ 27.210] Worker 03 : Precache: Wait for low-q textures
    [ 27.210] Worker 03 : Precache: Wait for device names
    [ 27.210] Worker 03 : Precache: Finished loading
    Main Menu Initialized at Version: 274
    Steam Id: 160769740
    [ 27.819] MainThread : Release loop 1 released 0 resources
    Net log level 3
    verbose level: 3
    Saving config://HistoryServers.json
    Connecting to server 83.99.98.112:27017
    [142.133] 83.99.98.112: System packet sent (PacketType_Connect)
    [142.133] MainThread : Add Query class:Entity, total grids 1
    [142.356] MainThread : Precache: work on models: 0
    [142.356] MainThread : Precache: work on cinematics: 0
    [142.356] MainThread : Precache: work on anim graphs: 0
    [142.356] MainThread : Precache: Wait for resource loader
    [142.356] MainThread : Precache: Wait for low-q textures
    [142.356] MainThread : Precache: Wait for device names
    [142.356] MainThread : Precache: Finished loading
    [142.408] 83.99.98.112 Client: Sending reliable 0, ping 100.00ms
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
    Connection attempt discarded (host isn't accepting connections)
  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited February 2015
    What router do you use? What kind of anti-virus software do you use? As it seems there is kind of a firewall/network issue as you never get any answer form the given server.
  • DanteHardDanteHard Germany Join Date: 2015-02-24 Member: 201530Members
    i us a kaspersky internet security 2015 (i tried to turn the antivirus off and to join a server but same problem freeze on attempting connection.)
    router: speedport w 724v
  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited February 2015
    DanteHard wrote: »
    i us a kaspersky internet security 2015 (i tried to turn the antivirus off and to join a server but same problem freeze on attempting connection.)
    router: speedport w 724v

    It's not kaspersky (tip for a bit more loading speed, set ns2.exe into the trustworthy group) ;)

    So i guess it's your router.

    At least we had a lot of issues with other speedport routers (falsely detecting udp flooding). Did you try to port-forward udp 27000-27100 (should cover mostly all ns2 servers)?
    Also have a look at the log of the router.

    Some related threads:
    http://forums.unknownworlds.com/discussion/135526/server-problems-and-error-at-connection (solved by port forwarding)
    http://forums.unknownworlds.com/discussion/136167/error-couldnt-establish-a-connection-with-the-server (solved by switching router)

    If port forwarding doesn't help i guess you will have to call your isp and talk to them about getting a fritzbox or some router not behaving "stupid" in this kind of matter. (BTW also other games are affected like hl2, cs and bf)
  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    To confirm that it is indeed a network issue try to start the tutorial. If that works it is a network issue!
  • DanteHardDanteHard Germany Join Date: 2015-02-24 Member: 201530Members
    yeah it is a network problem.. thanks for your help
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