Crashing just after loading [SOLVED]

CButtonCButton Join Date: 2016-06-14 Member: 218582Members
edited June 2016 in Subnautica Bug Reporting
First of all, here are the requested logs:
DxDiag: http://pastebin.com/C1B6BxnA
output_log: http://pastebin.com/MVPFpZBZ

I am playing the 33409 May 2016 Build.

Subnautica runs just fine on my Windows 8 computer, but doesn't seem to like my Windows 10 computer for some reason. It crashes just after the loading screen (either a few seconds into the opening cutscene or the gameplay depending on which mode it is started in). The game freezes, but the audio continues. Eventually, Windows informs me that the game has stopped responding and asks if I'd like to close it or wait.

So far, I have tried:
  • Verifying the integrity of the game cache
  • Reinstalling Subnautica
  • Launching with -force-d3d9
  • Running in windowed mode at various resolutions
  • Running at minimal settings
  • Running with VSync enabled
  • Running in compatibility mode for Windows 8
  • Running the game as an administrator
  • Reinstalling my Realtek High Definition Audio driver (because I heard Subnautica can have issues with sound drivers on Windows 10)

But none of this has solved the problem. I just bought and installed a new graphics card (NVIDIA GeForce GT 730) hoping that would help, but it did not. However, it is the same graphics card I use on my Windows 8 computer, which is able to run Subnautica without a problem.

Does anyone have any idea what the problem might be?

Comments

  • 5milez5milez england Join Date: 2016-06-18 Member: 218733Members
    I'm having the same issues and I've noticed a few on the steam forums too, but I'm still running windows 8. I've got an amd r9 290x.

    I've also noticed that what i can play in the game, there's no crash powder again
  • XytenXyten Netherlands Join Date: 2016-06-20 Member: 218810Members
    Having the exact same issue but still havent been able to track down a solution...
  • CButtonCButton Join Date: 2016-06-14 Member: 218582Members
    edited June 2016
    Someone on the Steam message boards suggested using -force-gfx-direct in the launch options. That fixed my problem, and the game works perfectly now!

    I hope this may also help some others who are having the same problem.
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