Stuck on Authenticating then Timeout
BugTheGreatOne
Texas Join Date: 2014-06-28 Member: 197024Members
Texas Join Date: 2014-06-28 Member: 197024Members
I have this same issue
(http://forums.unknownworlds.com/discussion/124327/stuck-on-authenticating-then-timeout)
But having followed the post, nothing has helped me.
Log: http://pastebin.com/JBLNJ5n7
If you can help me this would be amazing
Thanks,
BugTheGreatOne
Aka. Mr.Cuddles
(http://forums.unknownworlds.com/discussion/124327/stuck-on-authenticating-then-timeout)
But having followed the post, nothing has helped me.
Log: http://pastebin.com/JBLNJ5n7
If you can help me this would be amazing
Thanks,
BugTheGreatOne
Aka. Mr.Cuddles
Comments
Today you played there for 20 minutes:
What about other servers? Same thing or just this one?
I really want to get back to playing, it sucks when my days off from college and i cant even relax
-edit-
i'm redownloading natural selection 2 at the moment. I doubt its ns2, but i'm still trying
From that I assume only sometimes does your connection sequence fail.
The server is responsible for performing the steam authentication for you, yet apparently it doesn't get there.
It clearly works for everyone else, also no server steam disconnects are anywhere near your connection times.
You say you changed providers, yet kept the router. Even though on many occasions routers were found to be the culprit, you're quick to dismiss this as the cause. I wouldn't be so quick about that.
Try bypassing the router or disabling it's internal firewall 'features'.
Also could you be elaborate about when you can't connect and when it works? Is that completely sporadic, or the time of the day, or the 6th attempt? Anything really.
That is why you see on the logs that ive been playing( because i have been!) but i changed providers from 10am - 1pm central standard time about 5-6 hours ago is when i first tried to join.
Btw, thanks for helping me
-edit-
oh and also, when i try to connect to a server, all of my other connections stop working on my computer until it times out. Hopefully that will help clear my situation up alittle.
And if you need more info, i can share my screen on skype and show you exactly every step i take
My guess is your router is losing connection. Please check its logs and whether it perhaps hangs and restarts on those occasions.
For now, treat this as a network issue rather than a NS2 bug.
Also, do you have any firewall/AV software installed on your pc?
I would contact them and explain, providing that specific server IP for them.
Do not settle for anything less than an actual IT person on the phone - the customer support rep. will be absolutely useless as they will be unable to run tests for you
It's a possibility that your router barely worked with NS2 on the other provider but doesn't now. NS2 does give crappy routers what they deserve - trouble.
http://www.netgear.com/home/products/networking/wifi-routers/wndr4300.aspx
As far as the provider, i keep getting the redirect, they send me back and forth between customer support and sales
Page 76, in the picture "Connection status" will at least show you how long it's been up.
Speculating you're on cable and received a new cable modem with the provider switch. Most of these socalled "cable modems" actually do have an integrated router. Speculating you just plugged the Netgear Router into the "cable modem" without turning the "cable modem" into bridge mode first. In that case the "cable modem" may very well be policing your traffic and blocking it because it believes NS2 traffic to be harmful.
What internet connection type do you have? Whats the modem model? Can you get in there? Where's the manual for that? Does it have a bridge mode? etc. etc.
And then test if you have issues
When I try to create a local server (which, as a modder I do a hell of a lot), I keep failing authentication. It takes me anywhere from 3 to 15 attempts to start a server, although sometimes, I do get in on the first attempt. The issue started occuring around 273 for me, although it did happen occasionally in 272, but not as bad.
Combat really became noticable after the last build they released, but I wasn't modding it much prior to that, so couldn't confirm the start time of their issues.
I think this is related to the steam checks that have been changed, although, obviously, I cannot be sure, and couldn't offer speculation on what could cause it since this obviously wasn't touched directly.
It doesn't produce an error log, just returns to the menu advising authentication failed, check firewall and other steam games message.
As I said, testing with other games while having these issues immediately before and after my other game tests, indicates this to be an engine/codebase issue, rather than a steam or network issue, but this is just my personal experience.
I don't have these issues when joining normal servers, at least, I've not noticed it as much if it is occurring. It does seem to have certain times when it occurs more, I'll pay more attention and make more detailed observations today.
You can keep your firewall on and antivirus software enabled. Immediately after seeing if you are still stuck on authenticating when joining, you can disable DMZ.
That being said - you linked a wireless modem... Would you please test with you being wired to the modem / router directly instead of using wifi?
If you are already wired, then suffice it to say, we just need more data. Type net_log 3 in the console (~ key) just before attempting to connect to a server.
Then immediately quit after it fails.
Provide us with your log.txt