Nothing Happens Past First Loading/Title Screen
Jibpsy
Montreal Join Date: 2014-02-14 Member: 193986Members
Montreal Join Date: 2014-02-14 Member: 193986Members
Hello. so I bought this game from steam a month or so ago and haven't been able to play. every time I launch the game it shows the title 'Natural Selection II' and says loading... and has a blue spinning circle thing and nothing happens. the three dots keep moving and the blue circle spins but even after 30 min, nothing loads or changes and I have to Ctrl Alt Del to get out. I've reinstalled a few times, verified files, nothing works. I'm hoping this can be fixed, but if not how can I can I get a refund for the deluxe edition?
Comments
The only other things I can think of to mention is that when I first bought the game I did make it to the menu screen and could adjust settings, never got as far as playing though because I hade to switch internet providers at that time. I think there was some sort of optimization thing happening that never finished, I don't remember what it was but it never got to finish. Once I had a new internet provider and tried the game again I had the issue as mentioned above. I have verified files, always says it all there, and tried re installing a few times and same issue every time. I really hope this can be fixed! thank you for your reply and any light you can shed on the issue.
The easy fix is to delete the file at %appdata%/Natural Selection 2/system_options.xml. You could clear the shader cache as well to be extra sure (%appdata%/Natural Selection 2/cache). That should get you into DX9 which is the most likely to work.
Please follow the steps below
i.e.
Change
<anti-aliasing>true</anti-aliasing>
to
<anti-aliasing>false</anti-aliasing>
Hopefully this will resolve the terrible issue you are having!
Kind regards,
Elodea
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Additional comments:
However I was able to instead of deleting system_options.xml, as Confused suggested (which did get me into the game) I opened it with Notpad and changed <device>OpenGL</device> to <device>D3D11</device> or <device>D3D9</device>. Either way, still no mouse cursor during menu screens...