Shadow badge upgrade in forums? (rewards page not saving changes!)
BeigeAlert
Texas Join Date: 2013-08-08 Member: 186657Members, Super Administrators, Forum Admins, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, NS2 Map Tester, Reinforced - Diamond, Reinforced - Shadow, Subnautica Playtester, Pistachionauts
Texas Join Date: 2013-08-08 Member: 186657Members, Super Administrators, Forum Admins, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, NS2 Map Tester, Reinforced - Diamond, Reinforced - Shadow, Subnautica Playtester, Pistachionauts
Yesterday, I successfully upgraded to the Shadow tier from the diamond tier (buyer's remorse: defeated! 
) But I can't get the shadow badge to show up here in the forums.
I've had another player tell me that I was successfully using the Shadow skins in-game, but here on the forums, the badge is still there. I added the steam key to my game, and I also went to the rewards claim page (the one where it asks you for your forum login, steam ID, and twitter handle.
I put "BeigeAlert" for my forum login, but I wanted to change it to my email address, just to be sure, however that page isn't saving my changes now... even though it says exactly that! Whenever I leave the page and go back to the rewards page, no changes were kept.
I'll keep trying, I figure this must be just a minor hiccup in the system that'll get sorted real quick.
Thanks!
) But I can't get the shadow badge to show up here in the forums.I've had another player tell me that I was successfully using the Shadow skins in-game, but here on the forums, the badge is still there. I added the steam key to my game, and I also went to the rewards claim page (the one where it asks you for your forum login, steam ID, and twitter handle.
I put "BeigeAlert" for my forum login, but I wanted to change it to my email address, just to be sure, however that page isn't saving my changes now... even though it says exactly that! Whenever I leave the page and go back to the rewards page, no changes were kept.
I'll keep trying, I figure this must be just a minor hiccup in the system that'll get sorted real quick.
Thanks!
Comments
I Can change it manually, but only if you PM me evidence of your purchase. (emails, verification codes etc)
and even then i'm not sure it would save it or be "in the system"
Huh? No I definitely got the codes right, the shadow skins show up in game, so I know it was bought correctly. I'm talking about the badges here in the forums... and possibly in-game.
No i get that, but its something that i shouldn't manually change - its something that the humble interface needs to do, and if it cannot, you should contact them.
I take it you clicked the link that was sent to you today in the email from the humble bundle folk?
I'm speaking about the bottom link in this image, where you say it is not saving. It will show the new CD key you purchased in the URL, for example:
htp://www.naturalselection2.com/reinforced/redeem/YOUR-CD-KEY-NUMBERS-HERE
That should be reported to humble bundle folks, as its out of our control.
contact@humblebundle.com
IF you cannot resolve this with them PM me
Oh okay, yea I've done both those things. Contacting them now, I'll let you know how it goes.
EDIT: I've contacted them, waiting for a response. Also, just to clarify: that reinforcement website where you enter your information: is that run by UWE or humble bundle?
i entered the new code given from humble bundle, so i can use shadow gorge and lerk now.
ON TOP OF following the humble bundle link to link the forum and ingame badges, like screenie below:
PIC REMOVED FOR PRIVACY
i have ALSO followed the suggestion to link them, confirmation message:
Success! Badges transfered from ionflux. Next time you join a server your badges will be visible next to your name.
the problem now is, my forum AND ingame badges still show me as diamond.
shouldn't i be seeing shadow badge now?
to mod: please move this topic to wherever appropriate. i can't find a better forum to post in.
Have you tried a different browser?
i just read that topic. thanks. it appears that a handful of us got the same issue.
the solution proposed by @IronHorse seems irrelevant, because if the CDKEY (htp://www.naturalselection2.com/reinforced/redeem/YOUR-CD-KEY-NUMBERS-HERE) provided by humblebundle is incorrect, how is it allowing UWE to process the link? in any case, the first cdkey generated works fine (because steam validated the cdkey and we can see our shadow skulk/gorge/lerk), so the onus lies on the second cdkey.
at this point we need a confirmation that this CDKEY provided by humblebundle is invalid (but still processed successfully by UWE), then it makes sense to contact humblebundle to re-issue the CDKEY.
please correct me if i got this wrong.
Yes i believe this is an issue with UWE's website not overwriting the data.
I'll forward this to the appropriate persons ASAP.
Standby here for updates.
EDIT: Even here on the forums it says I'm a member of both (but the badge only shows up here, it says both on my profile page).
testing, it seems to be working, great job thanks UWE!
Plently of roomfor 2 icons, should make it display higher priority icons on top like PT MT Constellation, etc...
You'll get a steam code for shadow skins, and a separate code for the badge.
Forum features are another thread.
And yes what beige said is correct, you will receive an email with a link to a humble store page
But please make a new scoreboard for something like that.
...sweet. i wonder how long the game will take to catch up. ^_^