I have a problem with a game menu.

SatekSatek Join Date: 2013-07-21 Member: 186267Members
in Technical Support
Hello! I'm sorry for creating a new thread.
When I'm launching the game, I have a menu, but when I choose anything from it, it disappears, nothing shows up and I can't return to the main menu. Just a background and the game name in the upper right corner.After using search and my bad English, I was trying to solve the problem by reinstalling the game, deleting the "shaders" folder and verifying integrity of the game cache, running "DXSETUP.exe" - it didn't help!
I used to play this game during the free weekend some time ago and everything was fine! I don't have any game modifications or workshop submitions!
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Comments

  • Misf1reMisf1re Join Date: 2013-07-21 Member: 186272Members
    The same thing has been happening to me as well.
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  • SamusDroidSamusDroid Colorado Join Date: 2013-05-13 Member: 185219Members, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Gold, Subnautica Playtester, NS2 Community Developer, Pistachionauts
    Does it show anything when you press ` in the console?
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  • jierinjierin Join Date: 2013-07-21 Member: 186274Members
    same for me and i pressed ' it didn't do anything
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  • Misf1reMisf1re Join Date: 2013-07-21 Member: 186272Members
    could it be that it thinks that we are using pirated versions?
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  • Misf1reMisf1re Join Date: 2013-07-21 Member: 186272Members
    Satek did you get your version from steam? If so there are a couple of fixes for this problem that you and I are facing.
    http://steamcommunity.com/app/4920/discussions/0/846954921920728351/
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  • SatekSatek Join Date: 2013-07-21 Member: 186267Members
    Misf1re wrote: »
    Satek did you get your version from steam? If so there are a couple of fixes for this problem that you and I are facing.
    http://steamcommunity.com/app/4920/discussions/0/846954921920728351/
    Ok, let me check it out
    SamusDroid wrote: »
    Does it show anything when you press ` in the console?
    There're no any errors
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Ensure your anti aliasing options for your video card are set to application determined/controlled, typically through your ati or nvidia control panel.

    Then try to manually unsubscribe from any mods in the steam workshop, through steam.
    Manually delete the "workshop" folder found in your hidden appdata/roaming /natural selection 2/ folder.

    If that doesn't do it then manually delete every single file relating to ns2, both in your install directory and that appdata folder. Once you visually confirm there is nothing left, right click on ns2 in steam and verify integrity of cache.
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  • W_astlW_astl Join Date: 2013-07-21 Member: 186276Members
    I have the Problem too.
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  • SatekSatek Join Date: 2013-07-21 Member: 186267Members
    edited July 2013
    Misf1re wrote: »
    Satek did you get your version from steam? If so there are a couple of fixes for this problem that you and I are facing.
    http://steamcommunity.com/app/4920/discussions/0/846954921920728351/
    Everything is working now. You can find the solution through this link. The thread can be closed now.
    IronHorse wrote: »
    Ensure your anti aliasing options for your video card are set to application determined/controlled, typically through your ati or nvidia control panel.

    Then try to manually unsubscribe from any mods in the steam workshop, through steam.
    Manually delete the "workshop" folder found in your hidden appdata/roaming /natural selection 2/ folder.

    If that doesn't do it then manually delete every single file relating to ns2, both in your install directory and that appdata folder. Once you visually confirm there is nothing left, right click on ns2 in steam and verify integrity of cache.
    Nice, you giving random advices without actually reading my problem.


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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited July 2013
    Uh.. Wasn't random advice.

    The most common tech support issue reported is disappearing menu text based on AA settings.
    And i read your post, you did not mention manually deleting anything(which is what fixed it for you) nor trying to mess with mods (multiple which have created this exact symptom before)
    But, okay.
    :-bd
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