keeps freezing

TripleTriple Join Date: 2007-06-18 Member: 61290Members
edited November 2012 in Technical Support
<div class="IPBDescription">game is random freezing</div>for some reason no idea why or what causes it, it just freezes. it doesnt crash or black out or nothing it just pauses and it dosnt resume at all i wait for like 10 minutes and nothing happens just continues frozen. dont know what causes it and it occurs randomly some times im commanding and boom frozen nothing moves no sound no nothing cant move nothing. some times im just playing as regular player alien/marine and it freezes as well. I've tried various of things and just the game freezes not my computer. I've tried revalidating files, deleting and redownloading/install, updated video drivers and sound, changing settings to low and tweaking it around. So far nothing has worked and this happens almost one or two times a day only so it dosnt happen too recently.

Comments

  • kamupkamup Join Date: 2012-08-13 Member: 155556Members
    edited November 2012
    Same here, happens after playing 1 hour+

    I dont know if its any way to see an error log or something
  • TripleTriple Join Date: 2007-06-18 Member: 61290Members
    has this problem been fixed or looked into?
  • SaniKSaniK Join Date: 2012-11-04 Member: 166850Members
    getting same ######
  • Apreche2Apreche2 Join Date: 2012-08-06 Member: 154849Members
    I am also getting lots of crashes. Extremely annoying since it always seems to happen when the game is getting good.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited November 2012
    If its occuring frequently, like under 5 minutes, please type "record" in the console (~ key) while in the main menu, before joining a game.
    Then after you crash , you will find the file in your %appdata%/natural selection 2/ folder.
    Please zip the demo and upload it somewhere, then link it here.

    the record function captures all things that occur in the game, so its the best way for the developers to capture a hard to reproduce issue.
    But only do this if its like say, under 10 minutes, else the file will be too big and the demo too long.

    be sure to include your dxdiag report and log.txt (in the same appdata folder) with this demo.
    thanks!
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