Game still freezing

specliacspecliac Join Date: 2012-11-01 Member: 165467Members
in Technical Support
Game still freezes after a minute of playing. . .

DxDiag - <a href="http://pastebin.com/KxKcxdjP" target="_blank">http://pastebin.com/KxKcxdjP</a>

Log:

Date: 11/03/12
Time: 06:59:14
--------------------------------------------------------------
Build 228
Steam initialized
Render Device: AMD Radeon HD 6800 Series (8.17.10.1140)
Sound Device: Speakers (3- C-Media USB Headphone Set ) stereo
Record Device: Microphone (3- C-Media USB Headphone Set )
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Main Menu Initialized at Version: 228
Error: Unrecognized key name ''
Connecting to server 8.3.5.99:27015
Client : 0.000000 : Loading VM Client
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Loading 'maps/ns2_veil.level'
Error: Couldn't open file ''
Error: Couldn't load 'materials/descent/descent_floor_01_a_normal.dds' (File not found)
Finished loading 'maps/ns2_veil.level'
Predict : 0.000000 : Loading VM Predict
Client : 1122.106201 : Tried to use invalid looping flamethrower sound entity id: 1,208
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Comments

  • CJoker3221CJoker3221 Join Date: 2012-11-01 Member: 165521Members
    Yea, I've been getting freezes and massive 'couldn't open file' error and physx error
    When I tried to nom on a marine, my game freezes...aaaaaaand I get shot..that's bull...
    Off Topic Disagree Agree Awesome
  • specliacspecliac Join Date: 2012-11-01 Member: 165467Members
    Happened again, this time on a server with only 3 people on it after about 10 minutes. There was noticeable lag a few seconds before the freeze.
    Also that dinging noise when it wants me to perform the sliding action as Gorge made that noise every time I jumped, until I actually just did it to make it stop.

    Date: 11/03/12
    Time: 07:12:53
    --------------------------------------------------------------
    Build 228
    Steam initialized
    Render Device: AMD Radeon HD 6800 Series (8.17.10.1140)
    Sound Device: Speakers (3- C-Media USB Headphone Set ) stereo
    Record Device: Microphone (3- C-Media USB Headphone Set )
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connecting to server 74.91.117.104:27015
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_mineshaft.level'
    Error: Couldn't open file 'cinematics/environment/light_flicker_01.cinematic'
    Error: Couldn't open file ''
    Finished loading 'maps/ns2_mineshaft.level'
    Predict : 0.000000 : Loading VM Predict
    Main Menu Initialized at Version: 228
    Error: Unrecognized key name ''
    Warning: Min Falloff (156.05760192871) is greater than Max Falloff (151.1808013916) for ambient sound event named: sound/NS2.fev/ambient/cave/mineshaft_basetone
    Warning: Min Falloff (156.05760192871) is greater than Max Falloff (151.42999267578) for ambient sound event named: sound/NS2.fev/ambient/spooky_music_mineshaft
    Off Topic Disagree Agree Awesome
  • specliacspecliac Join Date: 2012-11-01 Member: 165467Members
    Again, while commanding.

    Date: 11/03/12
    Time: 07:31:14
    --------------------------------------------------------------
    Build 228
    Steam initialized
    Render Device: AMD Radeon HD 6800 Series (8.17.10.1140)
    Sound Device: Speakers (3- C-Media USB Headphone Set ) stereo
    Record Device: Microphone (3- C-Media USB Headphone Set )
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connecting to server 4.79.216.146:27015
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_docking.level'
    Error: Couldn't open file ''
    Error: Couldn't open file 'models/props/docking/docking_baggagescreens_01.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_tram_01.model'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: No shader specified for material 'materials/descent/descent_floor_01_a.material'
    Finished loading 'maps/ns2_docking.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't open file 'models/.material'
    Error: No shader specified for material 'models/.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_03.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_03.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_02.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_02.material'
    Error: Couldn't open file 'models/props/docking/docking_shower_towelrack3.model'
    Error: Couldn't open file 'models/props/docking/shower_test.model'
    Chat All - Zipp: gg
    Chat All - WNxEvolute: gg
    Chat All - WNxEvolute: That was fun
    Chat Team 2 - WNxEvolute: I would go generator
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  • specliacspecliac Join Date: 2012-11-01 Member: 165467Members
    Am I ever going to be able to play this game?
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  • SystemdirSystemdir Join Date: 2012-10-30 Member: 164542Members, Reinforced - Shadow
    edited November 2012
    My game froze for the first time today as a commander. I'm sorry I could not get any information (like r_stat/profile) since the game did not respond at all. All I heard was a audioloop of the marine machinegun.
    The process took 25% of the total available cpu power (what is unusual).

    Logfile:
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Date: 11/03/12
    Time: 12:52:21
    --------------------------------------------------------------
    Build 228
    Steam initialized
    Render Device: NVIDIA GeForce GTX 660 Ti (9.18.13.697)
    Sound Device: Speakers (Creative SB X-Fi) stereo
    Record Device: Mikrofon (Creative SB X-Fi)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connected to Steam servers
    Server : 0.000000 : Loading VM Server
    Connecting to server 127.0.0.1:27015
    Client connecting (127.0.0.1)
    Loading config://ServerConfig.json
    Loading config://ServerAdmin.json
    Loading config://BannedPlayers.json
    Loading config://MapCycle.json
    Loading config://ConsistencyConfig.json
    Hashed 1 game_setup.xml files for consistency
    Hashed 667 *.lua files for consistency
    Hashed 32 *.fx files for consistency
    Hashed 14 *.screenfx files for consistency
    Hashed 90 *.surface_shader files for consistency
    Hashed 3 *.fxh files for consistency
    Hashed 2 *.render_setup files for consistency
    Hashed 2 *.shader_template files for consistency
    Loading 'maps/ns2_docking.level'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file ''
    Error: Couldn't open file 'models/props/docking/docking_baggagescreens_01.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_tram_01.model'
    Finished loading 'maps/ns2_docking.level'
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_docking.level'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: No shader specified for material 'materials/descent/descent_floor_01_a.material'
    Finished loading 'maps/ns2_docking.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't open file 'models/.material'
    Error: No shader specified for material 'models/.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_03.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_03.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_02.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_02.material'
    Error: Couldn't open file 'models/props/docking/docking_shower_towelrack3.model'
    Error: Couldn't open file 'models/props/docking/shower_test.model'<!--QuoteEnd--></div><!--QuoteEEnd-->

    Computer specs (dxdiag):
    <!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->------------------
    System Information
    ------------------
    Time of this report: 11/2/2012, 12:33:43
       Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
               Language: German (Regional Setting: German)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: To be filled by O.E.M.
                   BIOS: BIOS Date: 05/11/12 14:38:55 Ver: 04.06.05
              Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.8GHz
                 Memory: 8192MB RAM
    Available OS Memory: 8154MB RAM
              Page File: 1849MB used, 14457MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode

    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce GTX 660 Ti
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 660 Ti
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_1183&SUBSYS_35521458&REV_A1
         Display Memory: 4042 MB
       Dedicated Memory: 1994 MB
          Shared Memory: 2047 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: SyncMaster
             Monitor Id: SAM0524
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: DVI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.0697 (English)
         Driver Version: 9.18.13.697
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 10/2/2012 23:21:00, 18252136 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71E3E-52C3-11CF-5175-5F151CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x1183
              SubSys ID: 0x35521458
            Revision ID: 0x00A1
    Driver Strong Name: oem15.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section065:9.18.13.697:pci\ven_10de&dev_1183
         Rank Of Driver: 00E02001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled

    -------------
    Sound Devices
    -------------
                Description: Speakers (Creative SB X-Fi)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
                Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: ctaud2k.sys
             Driver Version: 6.00.0001.1375 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 5/5/2010 20:30:10, 684376 bytes
                Other Files:
            Driver Provider: Creative
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: SPDIF-Out (Creative SB X-Fi)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: ctaud2k.sys
             Driver Version: 6.00.0001.1375 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 5/5/2010 20:30:10, 684376 bytes
                Other Files:
            Driver Provider: Creative
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No<!--c2--></div><!--ec2-->
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  • husypbhusypb Join Date: 2012-10-14 Member: 162296Members
    Hey,
    my game keeps freezing after 1 - 1.5 hours of gametime with the message: Ns2.exe is not responding.
    I did not encounter the precaching bug, this is the only problem I have with the game so far.

    Here is the log.txt: <a href="http://pastebin.com/fyEtFii8" target="_blank">http://pastebin.com/fyEtFii8</a>
    the DxDiag info: <a href="http://pastebin.com/Yce92aDD" target="_blank">http://pastebin.com/Yce92aDD</a>

    I hope this helps.
    Thanks
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Thanks everyone for the information!
    yea that "Error: Couldn't open file ''"
    Is highly illusive and we're having a really hard time reproducing it... even though its the only error i personally receive when i crash.
    Max has included a change that will make it easier to track and narrow down.

    Sit tight everyone and thank you for your patience.
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  • specliacspecliac Join Date: 2012-11-01 Member: 165467Members
    So, I tried something different this time. I set the game to windowed mode and opened the task manager to the side. I wanted to see what the memory usage was like for the game or possibly any other services. The game pretty much froze as soon as my marine spawned. Memory for Ns2 was at about 1.3 Gb. I didn't see anything else change. I opened a browser and the game suddenly started working again. Memory usage didn't change. I clicked on the game and moved my character around a bit and suddenly got a Blue screen of death. So confused now as to whether that is related. I ran CCleaner, so my registry is fine. I'm starting to suspect that using an SSD is the root of this problem. This is all over my head.

    Date: 11/03/12
    Time: 15:03:10
    --------------------------------------------------------------
    Build 228
    Steam initialized
    Render Device: AMD Radeon HD 6800 Series (8.17.10.1140)
    Sound Device: Speakers (3- C-Media USB Headphone Set ) stereo
    Record Device: Microphone (3- C-Media USB Headphone Set )
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Error: Unrecognized key name ''
    Connecting to server 68.232.161.103:27015
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_docking.level'
    Error: Couldn't open file ''
    Error: Couldn't open file 'models/props/docking/docking_baggagescreens_01.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_tram_01.model'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: No shader specified for material 'materials/descent/descent_floor_01_a.material'
    Finished loading 'maps/ns2_docking.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't open file 'models/.material'
    Error: No shader specified for material 'models/.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_03.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_03.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_02.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_02.material'
    Error: Couldn't open file 'models/props/docking/docking_shower_towelrack3.model'
    Error: Couldn't open file 'models/props/docking/shower_test.model'
    Error: Couldn't open file ''
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  • husypbhusypb Join Date: 2012-10-14 Member: 162296Members
    <!--quoteo(post=2008453:date=Nov 3 2012, 08:17 PM:name=specliac)--><div class='quotetop'>QUOTE (specliac @ Nov 3 2012, 08:17 PM) <a href="index.php?act=findpost&pid=2008453"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I'm starting to suspect that using an SSD is the root of this problem.<!--QuoteEnd--></div><!--QuoteEEnd-->

    Its odd that I am running the game from my normal HDD and after the freezes I was thinking of running it from the SSD. Maybe it would not help then.
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  • SystemdirSystemdir Join Date: 2012-10-30 Member: 164542Members, Reinforced - Shadow
    I'm running the game from a ssd too, maybe coincidence :o
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  • unkindunkind Join Date: 2012-02-04 Member: 143563Members
    no ssd here, same exact crash
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