Game freezes randomly

Pooka5046Pooka5046 Join Date: 2012-11-01 Member: 165582Members
in Technical Support
Been encountering a frustrating experience, as most of my games have frozen during random points. It usually happens after 10-20 mins of play, and it really sucks when it happens during crucial points since I typically play as commander. Here is my recent log:

Date: 11/01/12
Time: 15:36:25
--------------------------------------------------------------
Build 227
Steam initialized
Render Device: NVIDIA GeForce GTX 260 (8.17.13.142)
Sound Device: Speakers (High Definition Audio Device) stereo
Record Device: Microphone (High Definition Audio Device)
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Main Menu Initialized at Version: 227
Connecting to server 108.61.71.50:28215
Client : 0.000000 : Loading VM Client
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Loading 'maps/ns2_docking.level'
Error: Couldn't open file ''
Error: Couldn't open file 'models/props/docking/docking_baggagescreens_01.model'
Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
Error: Couldn't open file 'models/props/docking/docking_tram_01.model'
Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
Error: No shader specified for material 'materials/descent/descent_floor_01_a.material'
Finished loading 'maps/ns2_docking.level'
Predict : 0.000000 : Loading VM Predict
Error: Couldn't open file 'models/.material'
Error: No shader specified for material 'models/.material'
Error: Couldn't open file 'models/props/descent/docking_tram_03.material'
Error: No shader specified for material 'models/props/descent/docking_tram_03.material'
Error: Couldn't open file 'models/props/descent/docking_tram_02.material'
Error: No shader specified for material 'models/props/descent/docking_tram_02.material'
Error: Couldn't open file 'models/props/docking/docking_shower_towelrack3.model'
Error: Couldn't open file 'models/props/docking/shower_test.model'
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Chat Team 1 - Pooka: crashed
Chat Team 1 - Pooka: sorry about that
Chat Team 1 - bugen: you want it back?
Chat Team 1 - Iron Will: we need a commander
Chat Team 1 - Pooka: b8uild another spawn point
Chat Team 1 - Pooka: jeeze how did we lose the main base?
Error: Couldn't open file ''
Chat Team 1 - Discord: An Onos and no teleport
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Chat Team 1 - Pooka: need to take back main base
Chat Team 1 - Pooka: so we can get exos again
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Chat Team 1 - Pooka: need money
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Couldn't open file ''
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
Main Menu Initialized at Version: 227
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Main Menu Initialized at Version: 227
Error: Attempted to load remote options from a file that does not exist.
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Comments

  • AlchemdaAlchemda Join Date: 2004-02-01 Member: 25942Members
    This is a known issue that was introduced with the build 227 (1.0 update)

    They are undergoing internal testing for the fix right now and should have a patch out later today.

    Keep watching @NS2 twitter for updates on many issues that were introduced in the 1.0 build.
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  • BadIronTreeBadIronTree Join Date: 2005-01-09 Member: 34252Members
    same problem i was walking and game frozen... it was using 1.8gb ram just ns2.exe

    <a href="https://dl.dropbox.com/u/29267291/DxDiag.txt" target="_blank">https://dl.dropbox.com/u/29267291/DxDiag.txt</a>

    Date: 11/01/12
    Time: 22:20:36
    --------------------------------------------------------------
    Build 227
    Steam initialized
    Render Device: AMD Radeon HD 7900 Series (8.17.10.1151)
    Sound Device: Speakers (Creative SB X-Fi) 5.1
    Record Device: Microphone (USB Audio Device)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connecting to server 5.9.119.237:27025
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Error: Couldn't open file ''
    Error: Couldn't open file ''
    Loading 'maps/ns2_refinery.level'
    Error: Couldn't open file 'models/props/summit/oreconveyor_rail.model'
    Error: Couldn't open file 'models/props/refinery/refinery_oreextractvert_temp.model'
    Error: Couldn't open file 'models/cinematics/exoreveal/page_1_panels_1-11 - onosemerges/camera7.model'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: No shader specified for material 'materials/descent/descent_wall_02_a.material'
    Finished loading 'maps/ns2_refinery.level'
    Predict : 0.000000 : Loading VM Predict
    Client : 10.174431 : Reconnecting to 5.9.119.237:27025
    Connecting to server 5.9.119.237:27025
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Client : 29.153986 : Reconnecting to 5.9.119.237:27025
    Connecting to server 5.9.119.237:27025
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Error: Couldn't open file ''
    Loading 'maps/ns2_refinery.level'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: No shader specified for material 'materials/descent/descent_wall_02_a.material'
    Finished loading 'maps/ns2_refinery.level'
    Predict : 0.000000 : Loading VM Predict
    Chat Team 2 - kzrts: PIPEWORKS PLS
    Chat Team 2 - kzrts: FOR SECOND HIVE
    Error: Couldn't open file ''
    Chat Team 2 - kzrts: guys pls push
    Chat Team 2 - kzrts: guys push o/w I can't do ###### ...



    btw: the log is missing the last 1-2 minites before the crash... it should have more chat... probably log crashed also...
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  • AlchemdaAlchemda Join Date: 2004-02-01 Member: 25942Members
    Thanks for the logs, as I said, they are currently working on this issue and should have an update to it later today.

    If your still having problems after the update, please re post in here with new logs after the update.
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  • amckernamckern Join Date: 2003-03-03 Member: 14249Members, Constellation
    Did they deploy this fix, as i keep crashing!
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  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    <!--quoteo(post=2006166:date=Nov 2 2012, 11:29 AM:name=amckern)--><div class='quotetop'>QUOTE (amckern @ Nov 2 2012, 11:29 AM) <a href="index.php?act=findpost&pid=2006166"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Did they deploy this fix, as i keep crashing!<!--QuoteEnd--></div><!--QuoteEEnd-->

    A new build was released, <a href="http://www.unknownworlds.com/ns2/news/2012/11/build_228_released" target="_blank">228</a>.
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  • amckernamckern Join Date: 2003-03-03 Member: 14249Members, Constellation
    Thanks - seems to be i had an issue with the shaders - as after rebuilding them my steam portrait now shows up on the main menu as in Beta,
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  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    <!--quoteo(post=2006277:date=Nov 2 2012, 01:21 PM:name=amckern)--><div class='quotetop'>QUOTE (amckern @ Nov 2 2012, 01:21 PM) <a href="index.php?act=findpost&pid=2006277"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Thanks - seems to be i had an issue with the shaders - as after rebuilding them my steam portrait now shows up on the main menu as in Beta,<!--QuoteEnd--></div><!--QuoteEEnd-->

    Great!
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  • DestroidDestroid Join Date: 2011-10-25 Member: 129240Members
    I'm still getting this error.


    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Date: 11/12/12
    Time: 15:36:13
    --------------------------------------------------------------
    Build 228
    Steam initialized
    Render Device: AMD Radeon HD 6800 Series (8.17.10.1151)
    Sound Device: Speakers (Realtek High Definition Audio) stereo
    Record Device: Microphone (Realtek High Definition Audio)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connecting to server 27.50.70.6:28715
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connecting to server 27.50.70.6:28715
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connecting to server 203.34.186.95:27015
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connecting to server 203.34.186.90:27015
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connecting to server 202.6.131.6:27035
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_docking.level'
    Error: Couldn't open file ''
    Error: Couldn't open file 'models/props/docking/docking_baggagescreens_01.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_tram_01.model'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: No shader specified for material 'materials/descent/descent_floor_01_a.material'
    Finished loading 'maps/ns2_docking.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't open file 'models/.material'
    Error: No shader specified for material 'models/.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_03.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_03.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_02.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_02.material'
    Error: Couldn't open file 'models/props/docking/docking_shower_towelrack3.model'
    Error: Couldn't open file 'models/props/docking/shower_test.model'
    Chat All - -|Stabby>: ysh xD
    Error: Couldn't open file ''
    Chat All - Random Fella: stabby stabby
    Error: Couldn't open file ''
    Error: Couldn't open file ''
    Error: Couldn't open file ''
    Chat Team 2 - -|Stabby>: ill just keep pushing east wing to distract
    Chat Team 2 - -|Stabby>: theyve got east again
    Chat Team 2 - -|Stabby>: lets group attack
    Chat Team 2 - Riaxon: yup
    Chat Team 2 - Riaxon: invisible to them atleast
    Chat Team 2 - -|Stabby>: they got sentries their n ###### need more than 1 skulj
    Error: Couldn't open file ''
    Chat Team 2 - Riaxon: i can afford onus if needed
    Chat Team 2 - -|Stabby>: ill save for nos
    Chat Team 2 - -|Stabby>: i can nos when were ready to push
    Error: Couldn't open file ''
    Chat Team 2 - Riaxon: get celerity
    Chat Team 2 - Riaxon: we need camo again
    Chat Team 2 - -|Stabby>: we nosin?
    Chat All - Nojeo: hi all
    Chat Team 2 - -|Stabby>: wait up we'll nos it together
    Chat All - Draco Houston: oopd
    Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
    Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
    Chat Team 2 - -|Stabby>: where u want me to push with my nos<!--QuoteEnd--></div><!--QuoteEEnd-->
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  • amckernamckern Join Date: 2003-03-03 Member: 14249Members, Constellation
    are these fault logs that get 'sending' resolve at some loaction, or is this user fud to make the crash look a bit more user friendly?
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