NS2 Crashes 3 seconds into gameplay.

MordraineMordraine Join Date: 2012-10-30 Member: 164754Members
Title covers the basics. No matter what type of server I join (UWE or not) I crash approximately 3 seconds after joining a team (this happens for both Aliens and Marines). I have tried verifying the game files, I have turned off every graphical option and set my resolution to 600x480. I have run Direct X manually from the NS2 folder in steam. I have run in compatability and

When the game crashes, I get a notification of a fatal error and an offer to submit a log of the error, but when I click send it simply freezes up and never sends. Below is a copy of the log generated when I crash:

Date: 10/30/12
Time: 20:36:19
--------------------------------------------------------------
Build 227
Steam initialized
Render Device: ATI Radeon HD 5700 Series (8.17.10.1043)
Sound Device: Speakers (4- Logitech USB Headset) stereo
Record Device: Microphone (4- Logitech USB Headset)
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Main Menu Initialized at Version: 227
Connecting to server 208.64.37.225:27015
Client : 0.000000 : Loading VM Client
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Loading 'maps/ns2_veil.level'
Error: Couldn't open file ''
Error: Couldn't load 'materials/descent/descent_floor_01_a_normal.dds' (File not found)
Finished loading 'maps/ns2_veil.level'
Predict : 0.000000 : Loading VM Predict
Error: Couldn't load 'models/marine/exosuit/exosuit_spec.dds' (invalid format)
Error: Couldn't load 'models/marine/exosuit/minigun_view_spec.dds' (invalid format)
Error: Couldn't load 'models/marine/exosuit/exosuit_view_spec.dds' (invalid format)
Error: Couldn't load 'models/marine/exosuit/claw_view_spec.dds' (invalid format)
Error: Couldn't load 'models/alien/skulk/skulk_spec.dds' (invalid format)
Error: Couldn't load 'models/alien/skulk/skulk_view_spec.dds' (invalid format)
Error: Couldn't load 'models/alien/gorge/gorge_view_spec.dds' (invalid format)
Error: Couldn't load 'models/alien/lerk/lerk_spec.dds' (invalid format)
Error: Couldn't load 'models/alien/lerk/lerk_view_spec.dds' (invalid format)
Error: Couldn't load 'models/alien/fade/fade_view_spec.dds' (invalid format)
Error: Couldn't load 'models/alien/onos/onos_spec.dds' (invalid format)
Error: Couldn't load 'models/alien/onos/onos_view_spec.dds' (invalid format)
Error: Couldn't load 'models/marine/rifle/rifle_view_spec.dds' (invalid format)
Error: Couldn't load 'models/marine/pistol/pistol_view_spec.dds' (invalid format)
Error: Couldn't load 'models/marine/shotgun/shotgun_view_spec.dds' (invalid format)
Error: Couldn't load 'models/marine/axe/axe_view_spec.dds' (invalid format)
Error: Couldn't load 'models/marine/grenadelauncher/grenade_launcher_view_spec.dds' (invalid format)
Error: Couldn't load 'models/marine/flamethrower/flamethrower_view_spec.dds' (invalid format)
Error: Couldn't load 'models/marine/mine/mine_view_spec.dds' (invalid format)
Error: Couldn't load 'ui/marine_commander_textures.dds' (invalid format)
Error: Couldn't load 'ui/alien_commander_bg_smoke.dds' (invalid format)
Error: Couldn't load 'ui/unitstatus_marine.dds' (invalid format)
Error: Couldn't load 'ui/marine_hud_frame.dds' (invalid format)
Error: Couldn't load 'ui/unitstatus_neutral.dds' (invalid format)
Error: Couldn't load 'materials/infestation/infestation.dds' (invalid format)
Error: Couldn't load 'maps/overviews/ns2_veil.tga' (invalid format)
Error: Couldn't load 'ui/alien_logout_smkmask.dds' (invalid format)
Error: Couldn't load 'ui/alien_request_menu.dds' (invalid format)
Error: Couldn't load 'materials/infestation/infestation_decal.dds' (invalid format)
Error: Couldn't load 'cinematics/vfx_materials/vfx_neuron_03.dds' (invalid format)


Any suggestions as to my next step would be welcome. Thank you for your time.

Comments

  • MordraineMordraine Join Date: 2012-10-30 Member: 164754Members
    Alright, I got an additional log to view before the bug submission system crashed:

    Date: 10/30/12
    Time: 21:01:50
    --------------------------------------------------------------
    Build 227
    Steam initialized
    Render Device: ATI Radeon HD 5700 Series (8.17.10.1043)
    Sound Device: Speakers (4- Logitech USB Headset) stereo
    Record Device: Microphone (4- Logitech USB Headset)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connecting to server 199.21.112.138:27715
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_docking.level'
    Error: Couldn't open file ''
    Error: Couldn't open file 'models/props/docking/docking_baggagescreens_01.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_tram_01.model'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: No shader specified for material 'materials/descent/descent_floor_01_a.material'
    Finished loading 'maps/ns2_docking.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't open file 'models/.material'
    Error: No shader specified for material 'models/.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_03.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_03.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_02.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_02.material'
    Error: Couldn't open file 'models/props/docking/docking_shower_towelrack3.model'
    Error: Couldn't open file 'models/props/docking/shower_test.model'
    Error: Couldn't load 'models/marine/rifle/rifle_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/pistol/pistol_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/shotgun/shotgun_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/axe/axe_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/grenadelauncher/grenade_launcher_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/flamethrower/flamethrower_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/mine/mine_view_spec.dds' (invalid format)
    Error: Couldn't load 'ui/marine_commander_textures.dds' (invalid format)
    Error: Couldn't load 'ui/alien_commander_bg_smoke.dds' (invalid format)
    Error: Couldn't load 'ui/unitstatus_marine.dds' (invalid format)
    Error: Couldn't load 'ui/marine_hud_frame.dds' (invalid format)
    Error: Couldn't load 'ui/unitstatus_neutral.dds' (invalid format)
    Error: Couldn't load 'materials/infestation/infestation.dds' (invalid format)
    Error: Couldn't load 'maps/overviews/ns2_docking.tga' (invalid format)
    Error: Couldn't load 'ui/alien_logout_smkmask.dds' (invalid format)
  • DamDSxDamDSx Join Date: 2004-08-10 Member: 30506Members
    same issue pretty much, what a dissapointment :(
  • magicmangomagicmango Join Date: 2012-10-30 Member: 164777Members
    yeah im getting the same thing here, when im loading the game and its going through the prechaching period, i get to about 885/951 and it crashed out to desktop to send a bug report, pretty much telling me the same stuff, couldnt load files
  • ChickenbombChickenbomb Join Date: 2012-10-30 Member: 164648Members
    I have a similar problem. Either it crashes 3 seconds in and comes up with a error log, or it crashes after I join a team, with no error log.
  • VolcanoVolcano Join Date: 2011-07-27 Member: 112496Members, Constellation
    right click natural selection 2, properties, local files, verify integrity of game cache
    see what that does for you
  • bl4nkbl4nk Join Date: 2006-12-29 Member: 59312Members, Constellation, Reinforced - Gold
    Having this problem as well. I haven't played since the last two beta updates, so I'm not sure when exactly it began. As of right now, I can get in game and play for a minute or two before it crashes. Sometimes lots of textures aren't loaded properly and will produce checkered boxes for player location icons and when trying to view the map before crashing (checking console shows the "invalid format" errors posted above). Sometimes everything loads properly and the game's running fine until it crashes after a few minutes of play. It won't always bring up the crash report box either (half the time it just crashes to desktop without warning).

    OS: Windows 7 x86
    CPU: AMD Athlon 64 X2 6000+
    GPU: NVIDIA GeForce GTS 250
    RAM: 4GB
  • PararoidPararoid Join Date: 2012-10-31 Member: 164819Members
    Same issue here more or less.

    The game crashes often when I join a team then often when I die and almost always when I press escape to see the menu.

    I've validated the game and re-downloaded it a couple of times now, updated graphics drivers, installed the DirectX updates from the NS2 folder, defragged the game and Steam and rebooted countless times. I don't have stability issues with any of the wide rage of games I've played recently on this computer.

    I've been submitting all my bug reports but they all seem to boil down to a model or sound not being found, or a number of models or sounds not being found.

    Any help would be great appreciated!
  • ChickenbombChickenbomb Join Date: 2012-10-30 Member: 164648Members
    <!--quoteo(post=2002035:date=Oct 30 2012, 09:02 PM:name=Volcano)--><div class='quotetop'>QUOTE (Volcano @ Oct 30 2012, 09:02 PM) <a href="index.php?act=findpost&pid=2002035"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->right click natural selection 2, properties, local files, verify integrity of game cache
    see what that does for you<!--QuoteEnd--></div><!--QuoteEEnd-->

    First thing I do with all Steam games if something is wrong. My drivers are up to date, as I just got a 660ti yesterday. I've run the DirectX installer thing from the NS2 folder.
  • GibbyLOLGibbyLOL Join Date: 2012-07-26 Member: 154371Members
    <!--quoteo(post=2002090:date=Oct 30 2012, 11:49 PM:name=Chickenbomb)--><div class='quotetop'>QUOTE (Chickenbomb @ Oct 30 2012, 11:49 PM) <a href="index.php?act=findpost&pid=2002090"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->First thing I do with all Steam games if something is wrong. My drivers are up to date, as I just got a 660ti yesterday. I've run the DirectX installer thing from the NS2 folder.<!--QuoteEnd--></div><!--QuoteEEnd-->
    Find out where those files are located, delete all the files in that folder. Then on steam click on ns2, properties, local files, verify integrity of game cache

    It will redownload the correct files and you'll be good to play I hope
  • MordraineMordraine Join Date: 2012-10-30 Member: 164754Members
    Let me restate from my original post that I have verified the game cache. Twice. It looks like several other people who are having this issue have tried that to no avail. So, now that we're clear that verifying the game cache does not fix this issue, does anyone have any additional ideas for solutions that are not listed in my original post?

    Or even better, has anyone had this issue, and fixed it, or gotten a response from support on the issue?
  • CrusherCrusher Join Date: 2012-08-21 Member: 156083Members
    I've had the checkerboard problem (any quite a few people) in build (around) 220. It got fixed in the build 223 I believe. It's this release that seems to do it again. I'm guessing they know what the problem is and will be able to fix it in no time.
  • PararoidPararoid Join Date: 2012-10-31 Member: 164819Members
    I was able to stay in a game long enough to notice I'm getting this Checkerboard error too on every player and structure, likely where the nameplate or hive sight goes.

    Here is my most recent log.txt if it helps in any way:

    Date: 10/31/12
    Time: 19:41:15
    --------------------------------------------------------------
    Build 227
    Steam initialized
    Render Device: AMD Radeon HD 6670 (8.17.10.1151)
    Sound Device: Speakers (High Definition Audio Device) stereo
    Record Device: Microphone (High Definition Audio Device)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connecting to server 27.50.71.232:27025
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connecting to server 27.50.70.4:28515
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_summit.level'
    Finished loading 'maps/ns2_summit.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't load 'cinematics/vfx_materials/vfx_fireball_03_animated.dds' (invalid format)
    Error: Couldn't load 'cinematics/vfx_materials/vfx_lite_smkloop_02_animated.dds' (invalid format)
    Error: Couldn't load 'cinematics/vfx_materials/vfx_lite_smkloop_01_animated.dds' (invalid format)
    Error: Couldn't load 'cinematics/vfx_materials/vfx_enzyme_firework_01_animated.dds' (invalid format)
    Error: Couldn't load 'ui/marine_commander_textures.dds' (invalid format)
    Error: Couldn't load 'ui/alien_commander_bg_smoke.dds' (invalid format)
    Error: Couldn't load 'ui/unitstatus_marine.dds' (invalid format)
    Error: Couldn't load 'ui/unitstatus_neutral.dds' (invalid format)
    Error: Couldn't load 'maps/overviews/ns2_summit.tga' (invalid format)
    Error: Couldn't open file ''
    Error: Couldn't load 'materials/infestation/infestation_decal.dds' (invalid format)
    Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords
  • IdlerayIdleray Join Date: 2012-10-04 Member: 161464Members, Reinforced - Shadow
    I'm also getting these checkerboard thingies, along with the invalid format error in console.

    Running on an Nvidia GTX 260, Windows XP.

    Was working all fine and dandy before 1.0, so it must have been introduced with launch.
  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    Try deleting the following and then verifying steam cache files:

    1. Delete the files in %appdata%\roaming\natural selection 2 **NOTE YOU NEED BE ABLE TO SEE HIDDEN FOLDERS SINCE THIS IS A HIDDEN FOLDER.
    - On win7 to show hidden folders click on organize>folder and search options>view check "show hidden files, folders and drives under hidden files and folders."
    2. Delete the folder C:\Program Files (x86)\Steam\steamapps\common\Natural Selection 2\ns2\shaders
  • WhosatWhosat Singapore Join Date: 2006-11-03 Member: 58301Members, Reinforced - Shadow
    edited October 2012
    <a href="http://www.unknownworlds.com/forums/index.php?showtopic=122577&st=0&gopid=2002306&#entry2002306" target="_blank">Shorter steps to Zaggy's solution</a>
  • PararoidPararoid Join Date: 2012-10-31 Member: 164819Members
    I just did another round of trying everything in this thread again with no results.

    32 bit Windows here, it seems like that's the common thread with this issue.

    We're just going to have to wait for a fix on this one I think.
  • PararoidPararoid Join Date: 2012-10-31 Member: 164819Members
    The new patch hasn't addressed the issue, still exactly the same.
  • WhosatWhosat Singapore Join Date: 2006-11-03 Member: 58301Members, Reinforced - Shadow
    There's a new patch coming out soon.

    <a href="https://twitter.com/NS2/status/264034874799845377" target="_blank">https://twitter.com/NS2/status/264034874799845377</a>

    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Update on pre-cacheing bug: We have found it and are currently nailing it to the wall. Expect patch soon!<!--QuoteEnd--></div><!--QuoteEEnd-->
  • MordraineMordraine Join Date: 2012-10-30 Member: 164754Members
    Quick update, the problem persists post patch. It also persists through a full uninstall - reinstall cycle. So yea, two full days now, not able to play a single game. Yay.
  • AlchemdaAlchemda Join Date: 2004-02-01 Member: 25942Members
    The patch has not gone live.

    They said they were in testing and should have it released in the next 6 hours, but that was about 3 hours ago. Sit tight still, they are working on it.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    @ OP and company:
    New patch went out tonight ~ 1800 PST

    Any success stories?
  • PararoidPararoid Join Date: 2012-10-31 Member: 164819Members
    Yes! It worked!

    No more checkerboards, managed to play for a full 15mins just now.

    32bit Windows user here btw.

    Thanks UWE!
  • Mug CostanzaMug Costanza Join Date: 2012-10-30 Member: 164799Members
    It works now (32 bit) but in 6 games I haven't managed to finish one yet due to random crashes
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