NS2 Crashes 3 seconds into gameplay.

Comments

• Mordraine Join Date: 2012-10-30 Member: 164754Members

  October 2012

  Alright, I got an additional log to view before the bug submission system crashed:
  
  Date: 10/30/12
  Time: 21:01:50
  --------------------------------------------------------------
  Build 227
  Steam initialized
  Render Device: ATI Radeon HD 5700 Series (8.17.10.1043)
  Sound Device: Speakers (4- Logitech USB Headset) stereo
  Record Device: Microphone (4- Logitech USB Headset)
  Loading config://ConsoleBindings.json
  Loading config://FavoriteServers.json
  Main Menu Initialized at Version: 227
  Connecting to server 199.21.112.138:27715
  Client : 0.000000 : Loading VM Client
  Loading config://ConsoleBindings.json
  Loading config://FavoriteServers.json
  Loading 'maps/ns2_docking.level'
  Error: Couldn't open file ''
  Error: Couldn't open file 'models/props/docking/docking_baggagescreens_01.model'
  Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
  Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
  Error: Couldn't open file 'models/props/docking/docking_tram_01.model'
  Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
  Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
  Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
  Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
  Error: No shader specified for material 'materials/descent/descent_floor_01_a.material'
  Finished loading 'maps/ns2_docking.level'
  Predict : 0.000000 : Loading VM Predict
  Error: Couldn't open file 'models/.material'
  Error: No shader specified for material 'models/.material'
  Error: Couldn't open file 'models/props/descent/docking_tram_03.material'
  Error: No shader specified for material 'models/props/descent/docking_tram_03.material'
  Error: Couldn't open file 'models/props/descent/docking_tram_02.material'
  Error: No shader specified for material 'models/props/descent/docking_tram_02.material'
  Error: Couldn't open file 'models/props/docking/docking_shower_towelrack3.model'
  Error: Couldn't open file 'models/props/docking/shower_test.model'
  Error: Couldn't load 'models/marine/rifle/rifle_view_spec.dds' (invalid format)
  Error: Couldn't load 'models/marine/pistol/pistol_view_spec.dds' (invalid format)
  Error: Couldn't load 'models/marine/shotgun/shotgun_view_spec.dds' (invalid format)
  Error: Couldn't load 'models/marine/axe/axe_view_spec.dds' (invalid format)
  Error: Couldn't load 'models/marine/grenadelauncher/grenade_launcher_view_spec.dds' (invalid format)
  Error: Couldn't load 'models/marine/flamethrower/flamethrower_view_spec.dds' (invalid format)
  Error: Couldn't load 'models/marine/mine/mine_view_spec.dds' (invalid format)
  Error: Couldn't load 'ui/marine_commander_textures.dds' (invalid format)
  Error: Couldn't load 'ui/alien_commander_bg_smoke.dds' (invalid format)
  Error: Couldn't load 'ui/unitstatus_marine.dds' (invalid format)
  Error: Couldn't load 'ui/marine_hud_frame.dds' (invalid format)
  Error: Couldn't load 'ui/unitstatus_neutral.dds' (invalid format)
  Error: Couldn't load 'materials/infestation/infestation.dds' (invalid format)
  Error: Couldn't load 'maps/overviews/ns2_docking.tga' (invalid format)
  Error: Couldn't load 'ui/alien_logout_smkmask.dds' (invalid format)

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• DamDSx Join Date: 2004-08-10 Member: 30506Members

  October 2012

  same issue pretty much, what a dissapointment :(

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• magicmango Join Date: 2012-10-30 Member: 164777Members

  October 2012

  yeah im getting the same thing here, when im loading the game and its going through the prechaching period, i get to about 885/951 and it crashed out to desktop to send a bug report, pretty much telling me the same stuff, couldnt load files

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• Chickenbomb Join Date: 2012-10-30 Member: 164648Members

  October 2012

  I have a similar problem. Either it crashes 3 seconds in and comes up with a error log, or it crashes after I join a team, with no error log.

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• Volcano Join Date: 2011-07-27 Member: 112496Members, Constellation

  October 2012

  right click natural selection 2, properties, local files, verify integrity of game cache
  see what that does for you

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• bl4nk Join Date: 2006-12-29 Member: 59312Members, Constellation, Reinforced - Gold

  October 2012

  Having this problem as well. I haven't played since the last two beta updates, so I'm not sure when exactly it began. As of right now, I can get in game and play for a minute or two before it crashes. Sometimes lots of textures aren't loaded properly and will produce checkered boxes for player location icons and when trying to view the map before crashing (checking console shows the "invalid format" errors posted above). Sometimes everything loads properly and the game's running fine until it crashes after a few minutes of play. It won't always bring up the crash report box either (half the time it just crashes to desktop without warning).
  
  OS: Windows 7 x86
  CPU: AMD Athlon 64 X2 6000+
  GPU: NVIDIA GeForce GTS 250
  RAM: 4GB

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• Pararoid Join Date: 2012-10-31 Member: 164819Members

  October 2012

  Same issue here more or less.
  
  The game crashes often when I join a team then often when I die and almost always when I press escape to see the menu.
  
  I've validated the game and re-downloaded it a couple of times now, updated graphics drivers, installed the DirectX updates from the NS2 folder, defragged the game and Steam and rebooted countless times. I don't have stability issues with any of the wide rage of games I've played recently on this computer.
  
  I've been submitting all my bug reports but they all seem to boil down to a model or sound not being found, or a number of models or sounds not being found.
  
  Any help would be great appreciated!

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• Chickenbomb Join Date: 2012-10-30 Member: 164648Members

  October 2012

  <!--quoteo(post=2002035:date=Oct 30 2012, 09:02 PM:name=Volcano)--><div class='quotetop'>QUOTE (Volcano @ Oct 30 2012, 09:02 PM) <a href="index.php?act=findpost&pid=2002035"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->right click natural selection 2, properties, local files, verify integrity of game cache
  see what that does for you<!--QuoteEnd--></div><!--QuoteEEnd-->
  
  First thing I do with all Steam games if something is wrong. My drivers are up to date, as I just got a 660ti yesterday. I've run the DirectX installer thing from the NS2 folder.

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• GibbyLOL Join Date: 2012-07-26 Member: 154371Members

  October 2012

  <!--quoteo(post=2002090:date=Oct 30 2012, 11:49 PM:name=Chickenbomb)--><div class='quotetop'>QUOTE (Chickenbomb @ Oct 30 2012, 11:49 PM) <a href="index.php?act=findpost&pid=2002090"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->First thing I do with all Steam games if something is wrong. My drivers are up to date, as I just got a 660ti yesterday. I've run the DirectX installer thing from the NS2 folder.<!--QuoteEnd--></div><!--QuoteEEnd-->
  Find out where those files are located, delete all the files in that folder. Then on steam click on ns2, properties, local files, verify integrity of game cache
  
  It will redownload the correct files and you'll be good to play I hope

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• Mordraine Join Date: 2012-10-30 Member: 164754Members

  October 2012

  Let me restate from my original post that I have verified the game cache. Twice. It looks like several other people who are having this issue have tried that to no avail. So, now that we're clear that verifying the game cache does not fix this issue, does anyone have any additional ideas for solutions that are not listed in my original post?
  
  Or even better, has anyone had this issue, and fixed it, or gotten a response from support on the issue?

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• Crusher Join Date: 2012-08-21 Member: 156083Members

  October 2012

  I've had the checkerboard problem (any quite a few people) in build (around) 220. It got fixed in the build 223 I believe. It's this release that seems to do it again. I'm guessing they know what the problem is and will be able to fix it in no time.

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• Pararoid Join Date: 2012-10-31 Member: 164819Members

  October 2012

  I was able to stay in a game long enough to notice I'm getting this Checkerboard error too on every player and structure, likely where the nameplate or hive sight goes.
  
  Here is my most recent log.txt if it helps in any way:
  
  Date: 10/31/12
  Time: 19:41:15
  --------------------------------------------------------------
  Build 227
  Steam initialized
  Render Device: AMD Radeon HD 6670 (8.17.10.1151)
  Sound Device: Speakers (High Definition Audio Device) stereo
  Record Device: Microphone (High Definition Audio Device)
  Loading config://ConsoleBindings.json
  Loading config://FavoriteServers.json
  Main Menu Initialized at Version: 227
  Connecting to server 27.50.71.232:27025
  Loading config://ConsoleBindings.json
  Loading config://FavoriteServers.json
  Main Menu Initialized at Version: 227
  Connecting to server 27.50.70.4:28515
  Client : 0.000000 : Loading VM Client
  Loading config://ConsoleBindings.json
  Loading config://FavoriteServers.json
  Loading 'maps/ns2_summit.level'
  Finished loading 'maps/ns2_summit.level'
  Predict : 0.000000 : Loading VM Predict
  Error: Couldn't load 'cinematics/vfx_materials/vfx_fireball_03_animated.dds' (invalid format)
  Error: Couldn't load 'cinematics/vfx_materials/vfx_lite_smkloop_02_animated.dds' (invalid format)
  Error: Couldn't load 'cinematics/vfx_materials/vfx_lite_smkloop_01_animated.dds' (invalid format)
  Error: Couldn't load 'cinematics/vfx_materials/vfx_enzyme_firework_01_animated.dds' (invalid format)
  Error: Couldn't load 'ui/marine_commander_textures.dds' (invalid format)
  Error: Couldn't load 'ui/alien_commander_bg_smoke.dds' (invalid format)
  Error: Couldn't load 'ui/unitstatus_marine.dds' (invalid format)
  Error: Couldn't load 'ui/unitstatus_neutral.dds' (invalid format)
  Error: Couldn't load 'maps/overviews/ns2_summit.tga' (invalid format)
  Error: Couldn't open file ''
  Error: Couldn't load 'materials/infestation/infestation_decal.dds' (invalid format)
  Error: Collision model 'models/marine/advanced_armory/advanced_armory.model' created with zero coords

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• Idleray Join Date: 2012-10-04 Member: 161464Members, Reinforced - Shadow

  October 2012

  I'm also getting these checkerboard thingies, along with the invalid format error in console.
  
  Running on an Nvidia GTX 260, Windows XP.
  
  Was working all fine and dandy before 1.0, so it must have been introduced with launch.

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• Zaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester

  October 2012

  Try deleting the following and then verifying steam cache files:
  
  1. Delete the files in %appdata%\roaming\natural selection 2 **NOTE YOU NEED BE ABLE TO SEE HIDDEN FOLDERS SINCE THIS IS A HIDDEN FOLDER.
  - On win7 to show hidden folders click on organize>folder and search options>view check "show hidden files, folders and drives under hidden files and folders."
  2. Delete the folder C:\Program Files (x86)\Steam\steamapps\common\Natural Selection 2\ns2\shaders

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• Whosat Singapore Join Date: 2006-11-03 Member: 58301Members, Reinforced - Shadow

  October 2012 edited October 2012

  <a href="http://www.unknownworlds.com/forums/index.php?showtopic=122577&st=0&gopid=2002306&#entry2002306" target="_blank">Shorter steps to Zaggy's solution</a>

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• Pararoid Join Date: 2012-10-31 Member: 164819Members

  October 2012

  I just did another round of trying everything in this thread again with no results.
  
  32 bit Windows here, it seems like that's the common thread with this issue.
  
  We're just going to have to wait for a fix on this one I think.

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• Pararoid Join Date: 2012-10-31 Member: 164819Members

  November 2012

  The new patch hasn't addressed the issue, still exactly the same.

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• Whosat Singapore Join Date: 2006-11-03 Member: 58301Members, Reinforced - Shadow

  November 2012

  There's a new patch coming out soon.
  
  <a href="https://twitter.com/NS2/status/264034874799845377" target="_blank">https://twitter.com/NS2/status/264034874799845377</a>
  
  <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Update on pre-cacheing bug: We have found it and are currently nailing it to the wall. Expect patch soon!<!--QuoteEnd--></div><!--QuoteEEnd-->

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• Mordraine Join Date: 2012-10-30 Member: 164754Members

  November 2012

  Quick update, the problem persists post patch. It also persists through a full uninstall - reinstall cycle. So yea, two full days now, not able to play a single game. Yay.

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• Alchemda Join Date: 2004-02-01 Member: 25942Members

  November 2012

  The patch has not gone live.
  
  They said they were in testing and should have it released in the next 6 hours, but that was about 3 hours ago. Sit tight still, they are working on it.

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• IronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts

  November 2012

  @ OP and company:
  New patch went out tonight ~ 1800 PST
  
  Any success stories?

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• Pararoid Join Date: 2012-10-31 Member: 164819Members

  November 2012

  Yes! It worked!
  
  No more checkerboards, managed to play for a full 15mins just now.
  
  32bit Windows user here btw.
  
  Thanks UWE!

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• Mug Costanza Join Date: 2012-10-30 Member: 164799Members

  November 2012

  It works now (32 bit) but in 6 games I haven't managed to finish one yet due to random crashes

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