Unable to Play In-game Training Videos

enhaxedenhaxed Join Date: 2011-01-03 Member: 76135Members
in Technical Support
I have been having the issue in NS2 that I am unable to play any of the videos on the Training page or the video that is offered when the server browser is opened. I have previously mentioned this in my posts in the explore mode thread but believe now it is likely unrelated and so have started this new topic.

A quick recap of the remedial actions I have undertaken follows:
- installed the specific flash player for use with steam
- enabled steam community in-game (previously disabled)

Re-enabling steam community in-game has changed the nature of the issue, instead of nothing happening when one of the video links is clicked now a youtube page in a steam browser window pops-up but only stays open for a few seconds before closing and going back to NS2. Alt-tabbing dosen't reveal any open windows.

Is anyone else having this problem?
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Comments

  • TinCanTinCan Join Date: 2006-12-11 Member: 59010Members
    <!--quoteo(post=1993056:date=Oct 18 2012, 01:14 AM:name=enhaxed)--><div class='quotetop'>QUOTE (enhaxed @ Oct 18 2012, 01:14 AM) <a href="index.php?act=findpost&pid=1993056"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Is anyone else having this problem?<!--QuoteEnd--></div><!--QuoteEEnd-->

    Videos do not work for me or the video that was offered when the server browser is opened. I assumed they were not finished programming that feature but now you got me wondering. I do have steam community in-game enabled but currently nothing happens when click or double click on any of them.
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  • enhaxedenhaxed Join Date: 2011-01-03 Member: 76135Members
    I have managed to get the video on the server browser to play properly now (yay!) but unfortunately whilst the Training page video links now open the steam browser window and it stays open, it remains blank and no video is displayed.

    A made the following changes:

    - Ticked the "automatically login to friends..." option in Steam settings.
    - uninstalled Microsoft Security Essentials

    I uninstalled MSE after I noticed it was using a ridiculous amount of cpu even when the computer was idle, the process is listed as msmpeng.exe in task manager and is also associated with Windows Defender. Sadly because I made both changes before opening NS2 I couldn't say which made the difference though I would now recommend uninstalling MSE as a matter of course.

    Link to an article about msmpeng.exe -> <a href="http://helpdeskgeek.com/windows-vista-tips/what-is-msmpeng-exe/" target="_blank">http://helpdeskgeek.com/windows-vista-tips...is-msmpeng-exe/</a>
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  • enhaxedenhaxed Join Date: 2011-01-03 Member: 76135Members
    This issue seems to be resolved for me now, I didn't make any other major changes so I'm not sure why it is now working but I am grateful :)
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  • TinCanTinCan Join Date: 2006-12-11 Member: 59010Members
    <!--quoteo(post=1993095:date=Oct 18 2012, 04:14 AM:name=TinCan)--><div class='quotetop'>QUOTE (TinCan @ Oct 18 2012, 04:14 AM) <a href="index.php?act=findpost&pid=1993095"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->... I do have steam community in-game enabled but currently nothing happens when click or double click on any of them.<!--QuoteEnd--></div><!--QuoteEEnd-->

    fixed 4 me

    I realize now that Enabling "Steam Community In-game" on Steam's IN-GAME settings tab was not sufficient. I forgot(?) I had removed the In-Game Overlay from NS2 (Right click game,Properties etc) or is it off by default? Anyways I turned it on for the game itself and the videos work fine.

    Maybe some day NS2 could detect if the overlay is active and give a message on fail.
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