cant start NS2 206 MSVCR80.dll

firepowerfirepower Join Date: 2011-02-01 Member: 79839Members
in Technical Support
<div class="IPBDescription">cant start NS2 206 MSVCR80.dll</div>Unable to start NS2 after patch 206, get error below from steam menu or executing NS2.exe , no NS2 screens load only get error pop up window. deleted NS2 local files by steam menu and fresh reinstall , same error, tried reinstalling vcredist_x86.exe & vcredist_x64.exe ver 2005, 2008, 2010 and same version with SP1 also from microsoft download center, still wont start.
tried google for error and no luck too.

Problem signature:
Problem Event Name: BEX
Application Name: ns2.exe
Application Version: 0.0.0.0
Application Timestamp: 4f975c19
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Offset: 0000ed53
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 8d00
Additional Information 2: 8d00dd632d6d9b250bf884307ca007fe
Additional Information 3: 901a
Additional Information 4: 901a74a60d345869f49acce4a2ffde8d
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Comments

  • GsemiaGsemia Join Date: 2011-01-28 Member: 79297Members
    <!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->Exception Code: c000000d<!--c2--></div><!--ec2-->

    This Exception Code means STATUS_INVALID_PARAMETER.

    This is often caused by a wrong Version of a DLL File.

    On my mashine, there are multiple versions of this dll installed. a quick check with Process Monitor.. (Oh i love this tool) tells me that NS2 is using the following dll on my pc:


    <!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->20:50:17.9073904    ns2.exe    4468    Load Image    C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9
    a\msvcp80.dll    SUCCESS    Image Base: 0x74710000, Image Size: 0x87000<!--c2--></div><!--ec2-->


    This file has the following File Information on my machine:

    <!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->Verified:       Signed
    Signing date:   10:19 14.05.2011
    Publisher:      Microsoft Corporation
    Description:    Microsoft« C Runtime Library
    Product:        Microsoft« Visual Studio« 2005
    Version:        8.00.50727.6195
    File version:   8.00.50727.6195
    Strong Name:    Unsigned
    Original Name:  MSVCR80.DLL
    Internal Name:  MSVCR80.DLL
    Copyright:      Â® Microsoft Corporation.  All rights reserved.
    Comments:       n/a
    MD5:    c9564cf4976e7e96b4052737aa2492b4
    SHA1:   43851fe4644c0a1eb31fe80f427777f1f0015efa
    SHA256: c3ac989c8489a23bb96400b1856f5325ffc67e844f04651ea5d61bc20a991c6d<!--c2--></div><!--ec2-->
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  • firepowerfirepower Join Date: 2011-02-01 Member: 79839Members
    I was able to start a older version of NS2 in a backup Steam Folder, so its a problem with 206, have also noticed there are different versions of these of these files in "\natural selection 2" and "\natural selection 2\util" folders , and deleting and doing verify integrity of game cache and replacing missing files still results in game not starting.

    all my other steam and origin games work ok. and some of these use the same MSVCR80.dll but different version in there local game folders.
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  • MaxMax Technical Director, Unknown Worlds Entertainment Join Date: 2002-03-15 Member: 318Super Administrators, Retired Developer, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, Subnautica Developer, Pistachionauts, Future Perfect Developer
    I've gone through and confirmed that the Steam build of NS2 is using Microsoft.VC80.CRT 8.0.50727.6195 as expected.

    Often these files are located in a common area on Windows (because another application has installed them there), but we include them with the Steam build in case they aren't. In your Natural Selection 2 Steam folder you should have the files:
    <ul><li> Microsoft.VC80.CRT.manifest</li><li> msvcm80.dll</li><li> msvcp80.dll</li><li> msvcr80.dll</li></ul>
    Are those all there?
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  • firepowerfirepower Join Date: 2011-02-01 Member: 79839Members
    Yes they are all there, have deleted and download from steam many times. but funny thing is the version in "util" folder of NS2 is different version, you may need to check you have same for game and editor / Builder tools ?
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  • firepowerfirepower Join Date: 2011-02-01 Member: 79839Members
    Backup version of NS2 beta 201 starts and runs ok, something not right with beta 206.
    Have gone back to playing Aliens versus Predator single player to get my alien killing fix, but damn hard as levels are so damn dark. lol
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  • firepowerfirepower Join Date: 2011-02-01 Member: 79839Members
    I delete via steam and then manually deleted everything left behind except for extra maps download, eg turtle etc.
    I try deleting appdata/NS2 folder. good call.

    *** THAT FIXED IT****

    deleting C:\Users\?????\AppData\Roaming\Natural Selection 2

    now it works :D thanks , your a champion , see you online :)

    THANK YOU Hackepeter
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  • HackepeterHackepeter Join Date: 2003-06-08 Member: 17107Members, Constellation
    edited April 2012
    <!--quoteo(post=1931750:date=Apr 30 2012, 09:52 AM:name=firepower)--><div class='quotetop'>QUOTE (firepower @ Apr 30 2012, 09:52 AM) <a href="index.php?act=findpost&pid=1931750"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I delete via steam and then manually deleted everything left behind except for extra maps download, eg turtle etc.
    I try deleting appdata/NS2 folder. good call.

    *** THAT FIXED IT****

    deleting C:\Users\?????\AppData\Roaming\Natural Selection 2

    now it works :D thanks , your a champion , see you online :)

    THANK YOU Hackepeter<!--QuoteEnd--></div><!--QuoteEEnd-->

    Awesome! I'm glad that I could help you :)

    @Max: Is it possible for you to add that folder to the steam removing procedure? Can you add own steps to the install/uninstall of steam games to wipe everything left behind?
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  • MaxMax Technical Director, Unknown Worlds Entertainment Join Date: 2002-03-15 Member: 318Super Administrators, Retired Developer, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, Subnautica Developer, Pistachionauts, Future Perfect Developer
    <!--quoteo(post=1931756:date=Apr 30 2012, 02:12 AM:name=Hackepeter)--><div class='quotetop'>QUOTE (Hackepeter @ Apr 30 2012, 02:12 AM) <a href="index.php?act=findpost&pid=1931756"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Awesome! I'm glad that I could help you :)

    @Max: Is it possible for you to add that folder to the steam removing procedure? Can you add own steps to the install/uninstall of steam games to wipe everything left behind?<!--QuoteEnd--></div><!--QuoteEEnd-->
    I don't really understand what the files were that were causing the problem. Was it some sort of mod that was copied there?
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  • HackepeterHackepeter Join Date: 2003-06-08 Member: 17107Members, Constellation
    <!--quoteo(post=1932260:date=May 1 2012, 06:35 PM:name=Max)--><div class='quotetop'>QUOTE (Max @ May 1 2012, 06:35 PM) <a href="index.php?act=findpost&pid=1932260"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I don't really understand what the files were that were causing the problem. Was it some sort of mod that was copied there?<!--QuoteEnd--></div><!--QuoteEEnd-->

    Me neither. But in "%APPDATA%\Natural Selection 2" are only the settings xmls, shader cache (and logs ofc). So one of those caused probably the issue. I don't think it's a problem with a mod because he removed and reinstalled NS2 in the first place.

    I think something went wrong with creating the shader cache and on a second start reading in a wrongly created shader caused the crash. But that's just guessing.
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