Do you think UWE should not have given us alpha access?

FaskaliaFaskalia Wechsellichtzeichenanlage Join Date: 2004-09-12 Member: 31651Members, Constellation
<div class="IPBDescription">Regarding the understanding of alpha and the lack of level-headedness</div>Judging from alot of the post going on in NS2 General Discussion I began to wonder:

How many people actually read a thread or even the first post before replying and how many just quickly throw in one or two sentences after reading the topic title only.

So, feel free to show me that actually read more than the topic title, by citing your favorite quote from any source.

<!--quoteo(post=0:date=:name=Caskie Stinnett)--><div class='quotetop'>QUOTE (Caskie Stinnett)</div><div class='quotemain'><!--quotec-->A diplomat is a person who can tell you to go to hell in such a way that you actually look forward to the trip.<!--QuoteEnd--></div><!--QuoteEEnd-->
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Comments

  • SilverwingSilverwing bulletsponge Join Date: 2003-11-23 Member: 23395Members, Constellation
    I agree that many posters seem unclear on the concept of an alpha but on the other hand, presales allowed UWE to make a better game. All in all, a good thing.

    <!--QuoteBegin-Christopher Hitchens+--><div class='quotetop'>QUOTE (Christopher Hitchens)</div><div class='quotemain'><!--QuoteEBegin-->9/11 was a faith-based initiative<!--QuoteEnd--></div><!--QuoteEEnd-->
  • WhiteZeroWhiteZero That Guy Join Date: 2004-06-24 Member: 29511Members, Constellation
    Alpha should have been Constie only. ;)
  • ThiefThief Ownage Join Date: 2003-08-09 Member: 19214Members, Constellation
    I think having it open to anyone who could pony up the cash might have been a mistake. I am sure some relatively influential (in their own world maybe?) people were completely turned off of this game and UWE by the basic unplayability of the alpha (whether they understood the purpose of an alpha or not). Or maybe they should have just not released the "multiplayer" component of the alpha to the public.
  • EzekielEzekiel Join Date: 2002-11-01 Member: 3006Members
    should have had an intelligence test attached.

    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->I don't want to believe, I want to know<!--QuoteEnd--></div><!--QuoteEEnd-->
  • TriggermanTriggerman Graphic Artist Join Date: 2004-11-10 Member: 32724Members, WC 2013 - Supporter
    Don't think there was any harm, they got sales on a promise they delivered, they got feedback. The gameplay will be vastly improved later on anyway so those who bought the game and rejected it will see it on sale at Steam at some point, remember they bought it and then realize how it has improved.
    Hopefully they'll be cursing themselves for being so thickheaded and realize the meaning behind the word 'alpha' but who knows.

    If it would be any other company with a completely new title I think they'd be in trouble by now, but UWE still have a good following despite all that since they have made their mark with the first game. No need to worry tbh.
  • DelphicDelphic Join Date: 2006-11-02 Member: 58262Members
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->P: *distant attempt at singing*
    LH: "What the hell is that?"
    SC: "I don't know but if cats could sing... they'd hate it too."<!--QuoteEnd--></div><!--QuoteEEnd-->
  • ChaosIncChaosInc Join Date: 2010-07-28 Member: 73283Members
    You mean there are people on the internet who post things without first carefully researching and understanding the topic which they are talking about! Heavens NO, how could our society have fallen so far!

    In all seriousness if you think this alpha is anything but a positive you are deluding yourself.

    1. Cash is king: the pre-order money alone is worth just about any possible hassle an internet forums can generate.

    2. Testermers: There is no better QA team then the guys who will be using the final product, believe me no QA team in the world would even conceive of testing half the ###### a customer will try, and this means your QA team is paying you for the privilege of doing testing. This is what they call a win win.

    3. Community feedback: This is a good thing even if you community is mostly populated by raging intolerant ###### and 90% of everything they say is complete and utter ###### (which is certainly not the chase here) some of them will still occasionally have a good idea, a good idea which you didn’t have to pay someone a $50,000-$90,000 a year salary to generate.

    Why do this all in alpha in place of beta? Simple, the longer a bug or poor design choice stays in code the harder and more costly it gets to get rid of. Add this on to the fact that at some point you will need to give your product to your customers, and that some of them will always be discontent with the product they receive. It makes nothing but sense to start this process early when it is cheap to make changes that make the majority happy.
  • Dank McShwaggerDank McShwagger Join Date: 2009-06-10 Member: 67784Members
    <!--quoteo(post=1797265:date=Sep 2 2010, 09:55 AM:name=Ezekiel)--><div class='quotetop'>QUOTE (Ezekiel @ Sep 2 2010, 09:55 AM) <a href="index.php?act=findpost&pid=1797265"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->should have had an intelligence test attached.<!--QuoteEnd--></div><!--QuoteEEnd-->

    lol

    they really should have put a disclaimer on start-up that defines what "alpha" state means.
  • DarkhandDarkhand Join Date: 2002-11-01 Member: 3012Members
    Anyone who stands next to a face punching machine and inserts a quarter deserves to get punched in the face.
  • AvalonAvalon Join Date: 2007-03-04 Member: 60224Members
    There are positive and negative aspects to the approach. The negative ones have been touched up on, but the positives I think are really where it's at. We've uncovered so many bugs that internal playtesting could not, and it's helping us to get a working game, faster. I think that's important enough for it to have been the right move.
  • RehnquistRehnquist Join Date: 2009-09-01 Member: 68672Members
    edited September 2010
    Well, I won't soon forget the excitement of loading the engine test, walking through a level, shooting at stuff.. Reporting a few bugs or minor complaints, seeing other people (laggy as hell, but still) in-game. Even though the game is far from finished, at least now the people can't say "well those aren't in-game screenshots LOL" and, like others have said, the devs have 1000's of computers to pool performance data from instead of like 30, and many more people providing feedback.

    Just think- if they hadn't given us alpha access, it's not like they'd magically know that there is a scaling problem with their netcode and with hit registration. Those problems need to be fixed eventually and the game is unplayable until they are, so the sooner the better, right?
  • Revi.ukRevi.uk Join Date: 2010-04-12 Member: 71354Members
    <!--quoteo(post=1797307:date=Sep 2 2010, 08:11 PM:name=Rehnquist)--><div class='quotetop'>QUOTE (Rehnquist @ Sep 2 2010, 08:11 PM) <a href="index.php?act=findpost&pid=1797307"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Well, I'll won't soon forget the excitement of loading the engine test, walking through a level, shooting at stuff.. Reporting a few bugs or minor complaints, seeing other people (laggy as hell, but still) in-game. Even though the game is far from finished, at least now the people can't say "well those aren't in-game screenshots LOL" and, like others have said, the devs have 1000's of computers to pool performance data from instead of like 30, and many more people providing feedback.

    Just think- if they hadn't given us alpha access, it's not like they'd magically know that there is a scaling problem with their netcode and with hit registration. Those problems need to be fixed eventually and the game is unplayable until they are, so the sooner the better, right?<!--QuoteEnd--></div><!--QuoteEEnd-->

    Ding ding ding.

    We have a winner. All the major issues they're fixing now are ones discovered through community testing. They were probably aware that there would be issues but in order for them to track it down quickly you do need a large base to gather data from.
  • Evil_bOb1Evil_bOb1 Join Date: 2002-07-13 Member: 938Members, Squad Five Blue
    Personally I love the alpha access! Checking out what they've done already and the amount of detail thats already implemented. Reminds of of the NSTR days. I'm having a lot of fun with the editor and checking out my greybox in game. hehehe.

    (going off into thoughts) You know, everybody has different paths and lessons in life (that is if you LIVE you life in the first place!) Some people will be very happy with nothing and other just want more. It doesn't really depend on what it is that is actually in their hands. I think the devs know this well and when they hear spoilt brats complaining about theres not this, theres not that, AND its definitely on their to do list, well, they know what that comment is worth.
  • Chris0132Chris0132 Join Date: 2009-07-25 Member: 68262Members
    You might have had more success with the thread if you made the actual topic more interesting than the bait topic.
  • monopolowamonopolowa Join Date: 2004-05-23 Member: 28839Members
    <!--quoteo(post=1797327:date=Sep 2 2010, 05:14 PM:name=Chris0132)--><div class='quotetop'>QUOTE (Chris0132 @ Sep 2 2010, 05:14 PM) <a href="index.php?act=findpost&pid=1797327"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->You might have had more success with the thread if you made the actual topic more interesting than the bait topic.<!--QuoteEnd--></div><!--QuoteEEnd-->
    I dunno, it was interesting to look at the thread with the actual topic in mind. I was a bit reluctant to post though, because people are more likely to look at the latest responses
  • Chris0132Chris0132 Join Date: 2009-07-25 Member: 68262Members
    edited September 2010
    <!--quoteo(post=1797332:date=Sep 2 2010, 10:32 PM:name=monopolowa)--><div class='quotetop'>QUOTE (monopolowa @ Sep 2 2010, 10:32 PM) <a href="index.php?act=findpost&pid=1797332"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I dunno, it was interesting to look at the thread with the actual topic in mind. I was a bit reluctant to post though, because people are more likely to look at the latest responses<!--QuoteEnd--></div><!--QuoteEEnd-->

    I was going to post a quote as first post but I can't remember any, which is odd because I own like three or four books full of them.

    It is tempting to get cassel's humourous quotations off my bookcase and go through the thread posting witty quotes in response to everything.
  • QuovatisQuovatis Team Inversion Join Date: 2010-01-26 Member: 70321Members, NS2 Playtester, Squad Five Blue
    I know a lot of friends that have looked at the alpha footage and decided they hate the game, thinking it won't change that much for the final release. So yeah, I don't think they should have had a public alpha. I think they are losing a lot of potential supporters because these people don't understand what alpha means.
  • EldonEldon Join Date: 2010-07-15 Member: 72414Members, Constellation
    I read the site every day as a result of the alpha and progress updates... I wouldn't otherwise.

    As a result of the pre-release updates I bought the alpha.

    I don't test much, but I play every patch.

    I don't read forums much, I don't think there's much to contribute yet.

    So for keeping people interested in NS2, I think the alpha release is fantastic.
  • ZekZek Join Date: 2002-11-10 Member: 7962Members, NS1 Playtester, Constellation, Reinforced - Shadow
    edited September 2010
    An alpha was definitely necessary, they don't have enough manpower to do it all internally. But I think there didn't need to be so many people involved, and the exposure might have hurt a little. Maybe it should have been a closed alpha, with the special edition granting beta access? In any case it's too late for speculation now, I don't think this will be a big deal in the long run. I haven't seen any bashing of NS2 anywhere else as a result of this.
  • rofldinhorofldinho Join Date: 2009-07-25 Member: 68259Members
    edited September 2010
    Personally think UWE have made a minor mistake or two here, and need to learn from it in the future. Nothing major, but still, in hindsight things could have been handled a bit better.

    It's fair enough saying that an alpha might by definition mean an unplayable/unstable/heavily-bug-ridden version of the game, but only people aware of the software development cycle would know this (as numerous people have pointed out in various threads, the bigger developers/publishers don't do public Alpha's, but then this also means that the average gamer doesn't know what an Alpha is, or know what to expect, as they've never been involved with one). The problem therefore lies in the way in which UWE advertised the Alpha as part of the Special Edition package. It sort of implied that the Alpha would be playable - after all, if a games developer were to try to entice you with "early access to version XXXX", you'd naturally assume version XXXX to be a playable version (even if it were raw/unpolished/etc), otherwise why is he dangling it as a carrot on a stick in front of you? I mean, look at this banner in terms of what UWE advertised:

    <img src="http://www.unknownworlds.com/images/banners/banner_alpha.jpg" border="0" class="linked-image" />

    It says "Play the Alpha...". Clearly, therefore, there was an [implied] intention on UWE's part that the Alpha would be playable in some shape or form, yet this contradicts those arguements put forward that an Alpha isn't a playable version of the game and that everyone should know this. Yes, "play" may have meant "try" in this instance, but that's hardly clear. Us fanboys will be happy to sit here and understand UWE's development cycle, but that doesn't mean everyone else has to too. This is why markets have to cater towards their customers rather than the other way around (think of financial products for example) - often the customers aren't knowledgable on the intricacies of whatever product they're being offered, so there needs to be more tact to avoid the sort of misunderstanding that might mislead or frustrate/annoy potential customers.

    Maybe this version of the game we have should have been released as a "Pre-alpha", with a statement saying that the pre-alpha is not intended to be a fully playable version of the game? UWE still get thousands of us to test their game, they still get our feedback, but they don't have a proprtion of customers unhappy because they've expected something different (even if that's the fault of the layman customer, it's still better for UWE to avoid this sort of disappointment).
  • TychoCelchuuuTychoCelchuuu Anememone Join Date: 2002-03-23 Member: 345Members
    I feel like anyone who is scared off by an alpha performing badly is stupid enough that I won't miss them when I'm playing NS2. I do worry a bit about bad PR among people who don't have the alpha and who don't really follow NS2, but hopefully when it comes out they'll hear good impressions (if the game is good) and that'll be good enough.

    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->War is God's way of teaching Americans geography.
    - Ambrose Bierce<!--QuoteEnd--></div><!--QuoteEEnd-->
  • WatchMakerWatchMaker Join Date: 2003-09-26 Member: 21233Members, Constellation
    edited September 2010
    As far as I am concerned, UWE is still doing just fine. It's still an alpha phase, so the way I look at it is this: Any mistakes they make or any rough patches they hit only make them smarter and better at avoiding them in the future... and you know, the future of NS2 is... well, the real game. My experience tells me that alpha builds pan out, nine times out of ten, to be a damn near comical experience compared to the real deal. And that's fantastic.

    Sit back and enjoy these early days where features are getting implemented, removed, tweaked, and balanced. It's a very lively phase of the game that passes quickly, and you'll come to miss it a little when we have a stable game that we come to know and love.

    If people can't do that, and they fail to appreciate what the NS2 alpha has to share, then that is their loss. Not to make UWE sound like mustache twirling villains, but they've already got the money. They've already explained why they needed to take preorders and why they pushed back the release date, so anyone who is unhappy with the game so far is either ignorant, or dumb enough to pay 50$ for something they had a poor understanding of.

    With the amount of bitter and angry people on these forums, it becomes eerily easy to forget that this is a video game. Something intended for fun. An online social interaction. I'm finding myself visiting these forums less and less not because of the game's development, but because of those following it.

    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->"It's a dangerous business going out of your door. You step into the road, and if you don't keep your feet, there is no knowing where you might be swept off to."<!--QuoteEnd--></div><!--QuoteEEnd-->
  • peregrinusperegrinus Join Date: 2010-07-16 Member: 72445Members
    I don't think there is any major problem. They were happy with the Special Edition sales which helped them a lot with development, and the feedback from us must have been helpful to some degree.

    My only suggestion, well its too late now, is that it should have been made more clear that this is an alpha. On the load screen menu it could say prominently 'this is alpha' etc etc. That would have mitigated the whining and angry complaints.
  • peentankpeentank Join Date: 2010-09-01 Member: 73857Members
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Nobody knows the challenges that will arise, until they have identified the problem first.<!--QuoteEnd--></div><!--QuoteEEnd-->
  • HughHugh Cameraman San Francisco, CA Join Date: 2010-04-18 Member: 71444NS2 Developer, NS2 Playtester, Reinforced - Silver, Reinforced - Onos, WC 2013 - Shadow, Subnautica Developer, Pistachionauts
    From a marketing perspective I think the Alpha was an overwhelmingly positive move. Tangible evidence of the existence of NS2 has reached corners of the internet that it never could have on an internal marketing budget.

    NS2 is a game many people have hoped for, and quietly dreamed of, for the better part of a decade. Rumours abounded for a long time. Thanks to the Alpha, people now have proof that NS2 is not vaporware. That in itself is marketing gold.

    Of course I may be biased, I wouldn't have been able to have fun making my channel without it!
  • WheeeeWheeee Join Date: 2003-02-18 Member: 13713Members, Reinforced - Shadow
    yes i do. mainly because it let me play NS 3-6 months before a beta. you know how long i've been waiting for this game? i dont care if it's a buggy POS right now. i was able to play it.
  • Mr. EpicMr. Epic Join Date: 2003-08-01 Member: 18660Members, Constellation
    edited September 2010
    Imo steam might have been the wrong way to do the alpha test- it is a double edged sword. On one side it makes the alpha a homogeneous experience, ensuring players have the proper files. It is also the final destination of the game, so interfacing now and getting all of the kinks out could pay dividends near the finish line. On the other hand, it sounds like there is significant overhead and that means fewer tests and more down time during the build update process.

    To answer the thread question, NO. They sold the game with alpha, they delivered and are continuing to deliver on it.
  • BlitzThoseBlitzThose Aberdeen, Scotland Join Date: 2010-04-11 Member: 71342Members, Reinforced - Shadow, WC 2013 - Shadow
    I think those that moaned about the unplayable state of the alpha were just a vocal minority, as has been said already its helped with finding bugs and Im guessing thats sped up development by a month or 2 and its also made it possible for us who have been waiting years for this to finally get our game and we will be getting it quicker.

    We have already seen that money put to good use with the hiring of a new programmer which will also speed up development.

    Also if any of these people have asked for refunds, all I can say is good riddance you sodding cs kiddies your the bain of the internets and I hope you all die in the rotting cess pool that is 4chan :p

    As a final and slightly offtopic point the moaning about the game using steam is completly retarded, from a commercial perpective it would be suicide to use anything else.
    The vast majority of NS1 players made the jump to steam so it makes more sense to have the new game follow them also valve takes a greatly reduced cut of the profits than a retail approach through a publisher would and at the same time UWE retain there creative control all in all this keeps the game viable and I dont think it would be without it.
  • EzekielEzekiel Join Date: 2002-11-01 Member: 3006Members
    <!--quoteo(post=1797393:date=Sep 3 2010, 11:57 AM:name=BlitzThose)--><div class='quotetop'>QUOTE (BlitzThose @ Sep 3 2010, 11:57 AM) <a href="index.php?act=findpost&pid=1797393"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Also if any of these people have asked for refunds, all I can say is good riddance you sodding cs kiddies your the bain of the internets and I hope you all die in the rotting cess pool that is 4chan :p<!--QuoteEnd--></div><!--QuoteEEnd-->
    something incredibly amusing about a rant like that spelled wrong.

    cs is still one of the best (feeling) fps's around. don't even mention source.
  • DelphicDelphic Join Date: 2006-11-02 Member: 58262Members
    This thread is scary.
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