Tech Management Thing

ComproxComprox *chortle*Canada Join Date: 2002-01-23 Member: 7Members, Super Administrators, Forum Admins, NS1 Playtester, NS2 Developer, Constellation, NS2 Playtester, Reinforced - Shadow, WC 2013 - Silver, Subnautica Developer, Subnautica Playtester, Pistachionauts
edited May 2005 in Off-Topic
Ok, my new tech wanted to get this running in our store, so we can keep track of work we do on customers PC's. Problem is, this thing hasn't been updated since 2001 and is an absolute ***** to install. ( <a href='http://phphelpdesk.sourceforge.net/' target='_blank'>http://phphelpdesk.sourceforge.net/</a> )

Can anyone suggest anything better? Ive google'd some, but not sure what to exactly google for. What I want to be able to do is just input new customers, update the work done on their order, and be able to bring up their order later by name, or such. Just a simple tracking system. Maybe a section to keep track of how much we charged also.

Any ideas?
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Comments

  • napinapi Join Date: 2003-03-01 Member: 14172Members, Constellation
    From what you described, it sounds like it would probably be a lot easier to just write some thing yourself... ? as it's only going to be used by the guys in work you don't need to worry much about things like admin permissions etc.. you can trust the other people to not edit other people's 'posts' I assume...

    wouldn't be too difficult to do. If you're still looking for some thing in 4 weeks time I'll do for you, but no time at the moment due to alevels :-)
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  • ComproxComprox *chortle* Canada Join Date: 2002-01-23 Member: 7Members, Super Administrators, Forum Admins, NS1 Playtester, NS2 Developer, Constellation, NS2 Playtester, Reinforced - Shadow, WC 2013 - Silver, Subnautica Developer, Subnautica Playtester, Pistachionauts
    edited May 2005
    lol, me? Code? bwhahaha. Sorry, no <!--emo&;)--><img src='http://www.unknownworlds.com/forums/html/emoticons/wink-fix.gif' border='0' style='vertical-align:middle' alt='wink-fix.gif' /><!--endemo-->
    I can hack job with the best of them usually, but never write it.
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  • Amped1Amped1 Join Date: 2003-02-08 Member: 13287Members
    edited May 2005
    So basically what you want is a program that allows you to input specific data and have the ability to easily find it on a later date?

    How about Microsoft Access? *Waits for the "<i>MICROSOFT!?! Thunder, Screaming, End of the World"*</i>
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  • DaJMastaDaJMasta Join Date: 2005-01-10 Member: 34750Members, Constellation
    yea writing your own should be easy, being that you don't need it to be in a browser or anything even. Make a proggie which makes a set of files in a folder with all the stats for each of your customer's PCs. Then make the program be able to read, search, and sort through the files, and let it append the file with system specs, notes, dates, events. ect.

    As long as you can tell everyone how to use it, and it dosent need to be running on multiple machines at once, it would work fine.....

    Just make sure to backup the files and program, it would be sad to loose a catalog of every system because of a minor failiure.
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  • ComproxComprox *chortle* Canada Join Date: 2002-01-23 Member: 7Members, Super Administrators, Forum Admins, NS1 Playtester, NS2 Developer, Constellation, NS2 Playtester, Reinforced - Shadow, WC 2013 - Silver, Subnautica Developer, Subnautica Playtester, Pistachionauts
    Ok, let me make this a bit more simple.

    I can't code.

    Microsoft Access... now that might work. Never dabbed into it much, but I will look into it next shift <!--emo&:)--><img src='http://www.unknownworlds.com/forums/html/emoticons/smile-fix.gif' border='0' style='vertical-align:middle' alt='smile-fix.gif' /><!--endemo-->
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  • BeowulfGrendelBeowulfGrendel Join Date: 2003-02-20 Member: 13775Members, Constellation
    <a href='http://dcl.sourceforge.net/' target='_blank'>DCL</a> any good?
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  • napinapi Join Date: 2003-03-01 Member: 14172Members, Constellation
    you could get away with a hack job of some thing like flyspray .. it's a sort of bugreporting thing, but I use it for project management... <a href='http://flyspray.rocks.cc/?p=Main_Page' target='_blank'>http://flyspray.rocks.cc/?p=Main_Page</a>

    like i said, you'd probably want to hack it up a bit (change "add new task" to "add report")....

    none of your staff can code at all? you're talkign a bit of basic php here! (if you did it wht a database and php, then multiple work stations wouldn't matter etc)
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  • antifreezeantifreeze The guy with the goods&#33; Join Date: 2003-05-12 Member: 16232Members, Constellation
    Once my assessments are all handed in (2 weeks time) i'll have a fair bit of free time. If you can hang on till then i may be able to throw something together for you. You would need php & mySql though. Would look good on my CV too <!--emo&:)--><img src='http://www.unknownworlds.com/forums/html/emoticons/smile-fix.gif' border='0' style='vertical-align:middle' alt='smile-fix.gif' /><!--endemo-->

    PM me if your interested
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