Game won't start

Arkainer · July 2018

Hi everyone.

After 120+ hours playing the game it seems like it won't start again. I've played the game with many different settings and components (I've been spending some money on my PC). Lastly I bought a graphic card, tested Subnautica, everything was perfect.

Now a week or two after it, without any problem I double-click subnautica and it just won't start. My PC loads the game, a window opens for half a second, i can see the icon ony my task bar for 0,2 seconds and then it crashes and dissapears.
Nothing works. Searched, read, tried and followed stepts on all threads for the last 2 years, tried everything with Steam, Subnautica, Windows and whaterver I could.

Won't work. I'm really frustrated because I had not changed anything, anything updated, eveything is like it was a week ago but it just wont' work.

Thanks for any help!!

0x6A7232 · July 2018

Log files?

0x6A7232 wrote: »

Here's a list of things that can be useful for a bug report:

1. Your Subnautica\YYYY-MM-DD_HHMMSS folder(s), if it/they exist
2. Your Subnautica\Subnautica_Data\output_log.txt file
3. Your dxdiag (search it from the start menu or use the run box) output saved to dxdiag.txt or similar ("Save All Information" by the exit button on the lower right)

You can upload those to something like Google Drive, Dropbox, OneDrive, etc and post a sharing link. Or you can paste them into PasteBin and post a sharing link.

If the error might be with your specific save, you can include your saved game slot: it's the Subnautica\SNAppData\SavedGames\slot00xx folder

You can compress the saved game (and/or the error reports if you want) using 7-zip, WinRAR, WinZip, or Windows, just remember, efficiency-wise, it's 7z > rar > zip

Upload the archive somewhere (see above list) and post a sharing link to it.

Erbehen · July 2018

I saw somewhere that it is an issue with the Unity player. The person's thought was that there is an issue with it being incompatible with certain drivers. Basically, what I was told was that I needed to wait until the developers fixed it. Attached are my log files...maybe it is something on my end. Any help would be appreciated, I just want to play this awesome game!

Unity Player [version: Unity 5.6.2p4UnknownWorlds_0]

atidxx64.dll caused an Access Violation (0xc0000005)
in module atidxx64.dll at 0033:1ab2108c.

Error occurred at 2018-07-20_162718.
C:\Program Files (x86)\Steam\steamapps\common\Subnautica\Subnautica.exe, run by Benjamin.
39% memory in use.
8174 MB physical memory [4921 MB free].
10094 MB paging file [6314 MB free].
134217728 MB user address space [134212628 MB free].
Write to location 000001c0 caused an access violation.

Context:
RDI: 0x07ce8f60 RSI: 0x07cecbb0 RAX: 0xffffffff
RBX: 0x0000ffff RCX: 0x00000010 RDX: 0x00000000
RIP: 0x1ab2108c RBP: 0xffffffff SegCs: 0x00000033
EFlags: 0x00010286 RSP: 0x080cf7a0 SegSs: 0x0000002b
R8: 0x000001cc R9: 0x0f44c030 R10: 0x00000000
R11: 0x00000000 R12: 0x00000000 R13: 0x00000000
R14: 0x0000002e R15: 0x00000000

Bytes at CS:EIP:
41 89 87 c0 01 00 00 41 89 87 c4 01 00 00 49 8b

It wouldn't let me attach the file as a document so I just copied the top half. I can PM the rest if necessary.

Jellyray214 · August 2018

Any idea why when I open xbox 1 subnautica, it wont get past the launch screen? It closes before it even gets to the title screen.

narfblat · August 2018

@Jellyray214 I would recommend a reinstall. Probably best to restart xbox just before the uninstall, so no Subnautica files will be loaded in memory( based on my pc experience, I don't know if consoles have fixed these issues).

Dracindo · August 2018

Having the same problem on PC. What I've tried and didn't work:

Startup as admin
Reinstall
Verify Steam files

Added the latest logs, though Sub/SubData/output log didn't work. Maybe in a second post? I can post it but it's really long.
Also, I could run the game perfectly fine before.

Dracindo · August 2018

Here we go, the other outpul log file. The one in the Subnautica/SubnauticaData folder.

maluxus · September 2018

it may appear that I have had the same issue.

I've had a problem with the game, it appears that it will not run. I have played a few hours on the game working just fine then all of a sudden it does not work. when trying to run the game it briefly flashes up on screen then crashes (the split second screen seems to portray a, 'game saving' screen). I have already reinstalled the game at least twice and the problem still does not go away. running it on a PC. have verified the integrity of the game through steam too

working yesterday, not working today.

maluxus · September 2018

Apparently between yesterday and today something changed. I downloaded the latest Nvidea Geforce driver and whoop it works!!!!
only took all day to work it out

Meadorsgrimes · September 2018

When I go to open Subnautica is says something like the "the game cant update (game is still running)" does anyone know how to fix this?

narfblat · September 2018

@Meadorsgrimes first thing to try is restart your pc. On Windows 10, even shutting down and turning on doesn't clear all files( unless you disable fast startup)

Game won't start

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