Unable to open the game [FIXED]
AkuMasterofMasters
Join Date: 2017-09-10 Member: 232934Members
Join Date: 2017-09-10 Member: 232934Members
Build: latest experimental
Whenever I try to launch Subnautica, the game "opens" but I can't see the game, I can hear the music, but I can't see the game at all, I tried verifying the cache, reinstalling the game entirely, nothing worked. I am completely out of ideas on how to fix this, HELP.
Whenever I try to launch Subnautica, the game "opens" but I can't see the game, I can hear the music, but I can't see the game at all, I tried verifying the cache, reinstalling the game entirely, nothing worked. I am completely out of ideas on how to fix this, HELP.
Comments
Nope, didn't do anything
In Steam, right click on Subnautica in your Library, hit properties. Click 'Set Launch Options' button. Put inside it: -screen-width 1920 -screen-height 1080 Hit OK. Start Subnautica. See what happens.
Please check your log file. It's located here:
(steam directory)\steamapps\common\Subnautica\Subnautica_Data\output_log.txt
If it's full of FMOD errors, then you'll find a fix here.
If not, please paste the log on Pastebin and post the link here.
C:\Program Files (x86)\Steam\steamapps\common\Subnautica\Subnautica_Data\output_log.txt
When you get to the "\Subnautica_Data" folder, scroll about halfway down.
It's listed alphabetically so it'll be after all the "level x" files.
Took me a bit to find it also.
It is a TEXT File and mine is 282 KB in size .
If you have an Nvidia Card try uninstalling it's device drivers and then reloading them.
That's another of his suggestions.
Pastebin is just an online site where you can paste a bunch of text and then share a link to it (so we can look at your Subnautica output_log.txt once you've found it)
Type in and see if there's one in a path related to Subnautica. If so, double-click to open, or right-click to open the folder it's in ("Open Path").
If you like Everything and want to have it always keeping everything indexed in the background, you might install it as a service (Settings > General > Everything service). It's lighter and much faster than Windows Search (and can also search file contents, just like Windows Search).
As I see this:
Initialize engine version: 5.6.2p4UnknownWorlds (0) GfxDevice: creating device client; threaded=1 Direct3D: Version: Direct3D 11.0 [level 11.1] Renderer: Intel(R) HD Graphics (ID=0x406) Vendor: Intel VRAM: 1114 MB Driver: 20.19.15.4624and this:
Click start, press run (if you don't have it hit Windows key + R). Type dxdiag and hit enter. Click "Save all information..." and then upload that file to pastebin.
Plus, the CPU side can't really run it either, I don't think: it's a dual-core non-hyper-threading CPU clocked at 2.3 GHz, and I don't think Subnautica will run very well on it..
@nesrak1, do you spot anything that might make this work?
@AkuMasterofMasters you might want to try running Subnautica with the option
edit: I don't have nvidia, nor do I know how to access a control panel that can allow me to do that
Sorry to say we have minimum requirements for a reason. They are the target for 1.0 and you are way below the minimum requirement. Just because it worked before, doesn't mean it will work in the future. This is the nature of game development, and the reason we put minimum specs on the store page in the first place so customers can avoid disappointment.
Your system is below our minimum requirement in CPU & GPU by a very long way on both.
You can try going through our Troubleshooting guide to see if it will help, but as you're below our target you may find the game still doesnt work, or crashes frequently: https://steamcommunity.com/sharedfiles/filedetails/?id=448862051
Also FYI @0x6A7232 DirectX9 renderer has been removed from the game for a few months now. The game will default to OpenGL if it finds a GPU can't handle DX11.
That's the conclusion that just about any logical human being would deduce.
(especially since one of the MAIN Developers just told you so)
Time to save your pennies and get a new system.
< shrug >
I've already said, its not my specs that are the issue, the optimizing was making the game run better, it wouldn't suddenly stop working, also its not any updates, as switching back to stable did nothing, the game does launch, it just doesn't display correctly
It CAN run the game it CAN, for the last time, ITS NOT MY SPECS
Your issue is the last update was a major overhaul updating many key systems. While your outdated gear may have been able to run it before, with the update the requirements may have risen closer to the minimum. Easiest way to check to clone your harddrive to an external hard drive and run it on a friends PC. If it works, and the friend is in the min specs you know it's your specs.
I'm assuming you already tried everything we've suggested so far and also Obraxis' troubleshooting checklist? If so, then proceed: (might want to try latest experimental first tho, just to check)