bug: crashing when scanning when: since after the scanner update

Icewave · February 2016

i have had this bug since the the scanner update
i can't use the scanner it just crashes whenever it is targeting a creature or fragment
i have tried uninstalling the game and reinstalling it and also it runs from about 18-26 FPS
so please help me i have been waiting so long an nothing works at all i haven't been able to play since the water filtration update because of things like this but those have been fixed

Icewave · February 2016

i'm using windows 7 is that the problem???

Requiemfang · February 2016

OS shouldn't be the problem unless it's 32-bit.

take a look at this guide

http://forums.unknownworlds.com/discussion/137004/crashing-launching-or-playing-subnautica-follow-these-steps-to-make-a-good-crash-support-post#latest

posting your output log and dxdaig will really help in the long run.

paradine · February 2016

64 bit win 10 crashing for me too

Icewave · February 2016

Unhandled exception at 0x0000000076FAF0D6 (ntdll.dll) in Subnautica.exe: 0xC0000005: Access violation writing location 0x0000000000000118.
If there is a handler for this exception, the program may be safely continued.
@Obraxis

Icewave · February 2016

is that what you guys need?

Requiemfang · February 2016

not exactly... those that can read the log and understand what's going on need to see the full log. I suggest you copy and paste the while log put it on pastebin and then put a link up to paste. That way the devs can look at the full log. One line alone won't give them all the information they need to narrow the issue down.

Icewave · February 2016

uhhhhhh i copy the stuff and it doesn't have a link help

Requiemfang · February 2016

copy the address in your address bar

that's what I always do

Icewave · February 2016

no, it doesn't turn blue, but whatever here:

system info: file:///C:/Users/Cole/Desktop/DxDiag.txt

subnautica output: file:///C:/Program%20Files%20(x86)/Steam/steamapps/common/Subnautica/Subnautica_Data/output_log.txt

Requiemfang · February 2016

hmmm...

dxdiag can't be viewed but the output log can, looks like you're experiencing the exact same issue I am, I have a 6770 AMD card thus 6700 series cards, cards of that series and cards below that are affected by a bug in the unity engine.

http://forums.unknownworlds.com/discussion/140601/run-into-a-major-issue#latest

Obraxis posted on it in the thread I linked.

bug: crashing when scanning when: since after the scanner update

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