Can't seem to find North American servers

FaustFaust Join Date: 2004-11-18 Member: 32852Members, Constellation, Reinforced - Shadow
in Technical Support
I can't seem to find any north american servers in the server browser. If I increase the max ping cap, I can find japanese and european servers. I have disabled all my filters save for the ping cap filter. If I click update, i can see hyperion (in california) for a split second, then it disappears. I have deleted my config files in the ns2 folder in appdata, as well as verified the game cache in steam. Any ideas?
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Comments

  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited January 2015
    Tried using the steam server browser (in steam under View -> servers -> filter after game natural selection 2). Just so we can be sure it's not some sort of network issue (aka routing)
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  • FaustFaust Join Date: 2004-11-18 Member: 32852Members, Constellation, Reinforced - Shadow
    edited January 2015
    Thanks for the response. I just tried that now. Same issue. I can only see servers around 150 ping or higher. Tried switching to TF2. I could see servers in the 20 ping range and higher fine. One of the TF2 servers mentioned they were in WA.
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  • FaustFaust Join Date: 2004-11-18 Member: 32852Members, Constellation, Reinforced - Shadow
    So after today's patch, there were some changes. For a moment I was able to bring up a couple servers around 50 ping in NS2, but now I can't. I tried browsing servers directly in steam. Initially I can't see NA servers, but if I continue to hit update and quick refresh, I will eventually get them. I don't seem to be able to see them at all in game, except for the two momentarily.
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    Did you try changing your steam region?
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  • FaustFaust Join Date: 2004-11-18 Member: 32852Members, Constellation, Reinforced - Shadow
    I did. Didn't change much. However it seems I can at least connect using the server interface in steam. Thanks.
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Check to see if your router has any error reporting or log
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  • FaustFaust Join Date: 2004-11-18 Member: 32852Members, Constellation, Reinforced - Shadow
    Thanks. I didn't see anything in the log. It finally dawned on me to try the simplest of troubleshooting steps: I power cycled my modem and router. Everything works fine now :)

    Thanks for your help!
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited January 2015
    Hey I'm just glad it was an easy solution ;)
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