VisualC++ runtime fatal error since 2days

LaMoucheQuiPeteLaMoucheQuiPete Join Date: 2013-01-13 Member: 179307Members
edited March 2013 in Technical Support
Hello.

I played this game 400h without a single crash, but since a couple of days i got a redondant VC++ fatal error when the game is loading a new map.
I didn't do any change on my comp (nothing new installed, no drivers updates, no nothing) and i use steam version.

here are my dxdiag infos : http://pastebin.com/tQKaP42e

edit : and the crash dump :
Nom d’événement de problème: APPCRASH
Nom de l’application: ns2.exe
Version de l’application: 0.0.0.0
Horodatage de l’application: 514a456e
Nom du module par défaut: Spark_Core.dll
Version du module par défaut: 0.0.0.0
Horodateur du module par défaut: 514a0992
Code de l’exception: c0000005
Décalage de l’exception: 001a6bbf
Version du système: 6.1.7601.2.1.0.768.3
Identificateur de paramètres régionaux: 1036
Information supplémentaire n° 1: 9b43
Information supplémentaire n° 2: 9b431b0c90e83ec68d3d9c2ff7e024e8
Information supplémentaire n° 3: feb7
Information supplémentaire n° 4: feb7fc1b4ccfe33f19ad35c220a990e4
«134567

Comments

  • rwsrws Milwaukee, WI Join Date: 2013-01-05 Member: 177696Members
    edited March 2013
    Anybody else having this issue please provide your log files, dxdiag info, and dump files. Computer specs as well can be helpful.
  • GamerkatzeGamerkatze Join Date: 2012-06-27 Member: 153711Members
    edited March 2013
    i remember having this issue a long time ago when i used fullscreen. i changed to borderless window and never had this error again.

    edit: i think i had this issue (really a long time ago ^^). would be nice to get more information from op !
  • TomD22TomD22 Join Date: 2010-12-28 Member: 75995Members
    edited March 2013
    Was asked to cross-post in this thread, so: http://forums.unknownworlds.com/discussion/129266/ms-visual-c-runtime-error-since-updating-game-today-21-03-13

    sidenote: mods, you could be a little less abrupt. The usual rule on forums is *not* to cross-post and to let mods merge one's thread with another (when necessary) instead of getting in their way. I was trying not to step on toes! Getting angry and locking my thread without explaining what's up really doesn't help....
  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue
    edited March 2013
    You didn't step on any toes, I locked them because its too messy to have three topics on the same subject. And the usual rule of not having multiple topics on the same subjects supersedes crossposting.

    Also you could've added the info from that thread in here instead ;)
  • tarquinbbtarquinbb Join Date: 2012-11-03 Member: 166314Members
    i've had this crash twice today.

    both times while loading a map.
  • jorgamunjorgamun Join Date: 2013-03-05 Member: 183703Members
    I'm getting these crashes for the first time as well. Interestingly it's typically when I'm in a dual exosuit or an Onos leading a push. So basically THE WORST POSSIBLE TIMES :D
  • PhoeBubbaPhoeBubba Join Date: 2012-09-23 Member: 160475Members, Reinforced - Shadow
    Crossing over to here from my other post on performance of the latest patch. I've just had my third crash today. It was a Visual C++ runtime error as were the previous two. The log shows nothing out of the ordinary, a game on descent, marine victory after about 40 minutes with some valiant free greenies learning the ropes as I commanded, we killed monorail hive last and post game completed normally, there was chatter in the waiting room and then the map cycled. Here are the last lines in the log. I wasn't watching the exact moment when it threw up, but when I looked back the window was blacked out and hogging focus and there was a Visual C++ Runtime Error dialog box trying to wriggle round it but failing.
    --
    Loading config://ConsoleBindings.json
    Loading config://FavouriteServers.json
    Loading 'maps/ns2_summit.level'
    Building pathing mesh for level maps/ns2_summit.level
    Finished loading 'maps/ns2_summit.level
    --
  • digitaljuicedigitaljuice Join Date: 2003-01-17 Member: 12420Members
    had this issue as well several times already, ill post my info shortly
  • KamamuraKamamura Join Date: 2013-03-06 Member: 183736Members, Reinforced - Gold
    One occurence today, log.txt empty. Where can I find crash dumps?
  • rwsrws Milwaukee, WI Join Date: 2013-01-05 Member: 177696Members
    Any and all data regarding this will be helpful as this has been reported to the devs and they will be looking at this thread to help them solve it.


    To create a dump file, when the game crashes do not close it, but go into your task manager and right click on NS2 then create dump file. After it has completed it will tell you where the location of the file is.
  • hozzhozz Join Date: 2012-11-20 Member: 172660Members
    Happened to me 3 times.

    I will try to finds the logs/create the dump when it happens again.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Creating this dump file will more than likely result in a large file size.
    Please upload it to somewhere like drop box or equivalent for us to download.

    And like rws said any information at all helps.Ty!
  • FLuXFLuX Join Date: 2002-12-30 Member: 11633Members, NS2 Playtester, Subnautica Playtester
    I just had this a few minutes ago, one of the last things to appear in my log was the following ironhorse...

    Error: 294 memory leaks in 'ClientWorld' (114280 bytes)
  • DaveodethDaveodeth Join Date: 2012-11-21 Member: 172717Members
    happening here for me.
  • Rellik_ptRellik_pt Join Date: 2013-01-22 Member: 181205Members
    got that too today while changing to a new map
  • WakeWake Join Date: 2003-03-05 Member: 14351Members, Constellation
    edited March 2013
    I have it on a regular basis on map changes since last build

    Just had it

    It genrated a log.txt :
    Date: 03/22/13
    Time: 19:39:18
    --------------------------------------------------------------
    Build 243
    Steam initialized
    Render Device: NVIDIA GeForce GTX 280 (6.14.11.9745)
    Sound Device: Realtek HD Audio output stereo
    Record Device: Realtek HD Audio Input
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 243
    Steam Id: 1038256
    Connecting to server 213.246.42.39:30015
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_mineshaft.level'
    Error: Couldn't open file 'cinematics/environment/light_flicker_01.cinematic'
    Building pathing mesh for level maps/ns2_mineshaft.level

    And a minidump.dmp that I can't find on my computer
  • DC_DarklingDC_Darkling Join Date: 2003-07-10 Member: 18068Members, Constellation, Squad Five Blue, Squad Five Silver
    depending on picks up the crash..

    if NS2 reports the crash itself I expect it to be in a temp folder.
    If windows picks up the crash, its in your profile in dr watson folder.

    Usually how this works if, when you click the message away, the dump file also gets deleted. Not sure if the ns2 crash reported does that though.
  • tarquinbbtarquinbb Join Date: 2012-11-03 Member: 166314Members
    edited March 2013
    okay i've crashed a total of 6 or so times since b243 (didn't play much in b242 though, so could have crept in earlier).

    every crash was during a server initiated map switch.

    (didn't get any crashing before b243)
  • WakeWake Join Date: 2003-03-05 Member: 14351Members, Constellation
    ARgh !!!
    Date: 03/22/13
    Time: 20:00:33
    Build 243
    Steam initialized
    Render Device: NVIDIA GeForce GTX 280 (6.14.11.9745)
    Sound Device: Realtek HD Audio output stereo
    Record Device: Realtek HD Audio Input
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 243
    Steam Id: 1038256
    Connecting to server 213.246.42.39:29115
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_descent.level'
    Warning: Overriding map's pathing_settings.option_tile_size from 48 to 36
    Error: Couldn't open file 'materials/descent/discovery_floor_01.material'
    Error: No shader specified for material 'materials/descent/discovery_floor_01.material'
    Building pathing mesh for level maps/ns2_descent.level
    Finished loading 'maps/ns2_descent.level'
    Raoul Volfoni. killed Dege with Pistol
    CthuluIsSpy killed Ragadow with Shotgun
    yasinyuksel12 killed Whip with Rifle
    CthuluIsSpy killed Hydra with Shotgun
    rudnicki007 killed Whip with Rifle
    Raphy killed Hydra with Shotgun
    Main Menu Initialized at Version: 243
    Steam Id: 1038256
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 243
    Steam Id: 1038256
    Connecting to server 83.170.65.250:27040

    4 more crashes, can't get to play mineshaft
    'maps/ns2_mineshaft.level'
    Error: Couldn't open file 'cinematics/environment/light_flicker_01.cinematic'
    Building pathing mesh for level maps/ns2_mineshaft.level
  • TomD22TomD22 Join Date: 2010-12-28 Member: 75995Members
    Is a dump file helpful? I made one but it is 1.3 GB in size - with my upload that's going to take days or something to put on the 'net. So I'd need to know which bits to extract from it.
  • despairdespair Join Date: 2012-11-01 Member: 165746Members
    getting crahses as well on map change
  • Ghosthree3Ghosthree3 Join Date: 2010-02-13 Member: 70557Members, Reinforced - Supporter
    Can say I've experienced the map change crash, can't give any logs right now though, as I'm sure they're long over written.
  • LocklearLocklear [nexzil]kerrigan Join Date: 2012-05-01 Member: 151403Members, NS2 Playtester, NS2 Map Tester, WC 2013 - Shadow
    I've had this crash as well.

    Locklear's Hardware: Intel i5 3570k @ 4.5 ghz OC'd - 8gb Patriot 1600mhz DDR3 RAM - HD6970 2gb - z77 ASUS Motherboard - Avermedia Capture Card - 1TB in total of Hard Drive Space - I use OBS (Open Broadcasting Software)
  • JektJekt Join Date: 2012-02-05 Member: 143714Members, Squad Five Blue, Reinforced - Shadow
    edited March 2013
    I get this very frequently, 50/50 on map change I'd say.
    i5 3570k on Windows 7 64bit
  • xen32xen32 Join Date: 2012-10-18 Member: 162676Members, Reinforced - Supporter
    +1 on this issue.
    Played on a server, then map changed to Tram and game crashed. Rejoined twice with the same result. Tried other server, everything went fine, rejoined first server and got crash again.
  • tarquinbbtarquinbb Join Date: 2012-11-03 Member: 166314Members
    Jekt wrote: »
    I get this very frequently, 50/50 on map change I'd say.
    i5 3570k on Windows 6 64bit7

    same here... it doesn't seem to matter which map but it only happens during map change.

    it's becoming very annoying to the point where i just cba playing. crashed twice in the last 2 hours while playing on the yoclan.co.uk server, both times i had to join a queue to rejoin :/

    specs:
    i5 750 @ 3.3ghz
    hd 7950
    win7 64bit
  • Paul-HewsonPaul-Hewson Join Date: 2008-02-25 Member: 63737Members, Constellation, Reinforced - Shadow
    edited March 2013
    Happens in explore mode too, compiling shader runs on every first map load (it is very quick, only the first compile is "slow") even when no game update (i can't get 2nd map load for now because crash.. so can't tell if it is on all map loading).
    Dump file 1Go.. impossible to upload.
    And ns2.exe process won't stop after visual c++ window error disappear. I have to kill it at every crash.

    I am pretty sure you can (UWE) just get the crash by playing the public build in your office, you'll have the dump file much quicker.

    i950 @ 3.2Ghz
    GTX 680
    Win 7 Pro 64Bits
  • WakeWake Join Date: 2003-03-05 Member: 14351Members, Constellation
  • LaMoucheQuiPeteLaMoucheQuiPete Join Date: 2013-01-13 Member: 179307Members
    Unfortunately cache deletion didn't change anything for me.
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