used wrong email when pre-ordering NS2

ViPrViPr Resident naysayer Join Date: 2002-10-17 Member: 1515Members
i pre-ordered the special edition of NS2 but i used the wrong email address. what should i do?

Comments

  • GorginatorGorginator Join Date: 2010-07-03 Member: 72241Members
    edited November 2010
    If you have access to the wrong email address you can change emails here <a href="http://www.unknownworlds.com/ns2/change" target="_blank">click</a>.

    If you accidentally entered an email you do not have access to, try and email "<b>store@unknownworlds.com</b>" for help.
  • ViPrViPr Resident naysayer Join Date: 2002-10-17 Member: 1515Members
    if i use that link to change email address and then if i click on the link to retrieve my game key then do i use the the new email address or old one?
  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue
    edited November 2010
    <b>Enter your current e-mail address:</b>

    <i>enter the email address used to receive the key (old one). A message will probably be send to this old email address of yours to check if you are the owner of said email address. Probably a link to validate this, once this has been done I think the email will be changed in what you fill out in the lower form --></i>



    <b>Enter your new e-mail address:</b>

    <i>enter the email address you're using now</i>
  • ViPrViPr Resident naysayer Join Date: 2002-10-17 Member: 1515Members
    i think i'll just have to buy the game over again. it sucks that i miss out on the special edition.
  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue
    <!--quoteo(post=1811349:date=Nov 28 2010, 02:30 AM:name=ViPr)--><div class='quotetop'>QUOTE (ViPr @ Nov 28 2010, 02:30 AM) <a href="index.php?act=findpost&pid=1811349"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->i think i'll just have to buy the game over again. it sucks that i miss out on the special edition.<!--QuoteEnd--></div><!--QuoteEEnd-->
    I'd email the devs first to see if there is something they can do, perhaps PayPal/creditcard info or something about the purchase you could provide so they can validate your claim to change the email...

    <a href="http://www.unknownworlds.com/forums/index.php?showuser=3" target="_blank">http://www.unknownworlds.com/forums/index.php?showuser=3</a> Charlie

    <a href="http://www.unknownworlds.com/forums/index.php?showuser=318" target="_blank">http://www.unknownworlds.com/forums/index.php?showuser=318</a> Max

    <a href="http://www.unknownworlds.com/forums/index.php?showuser=66" target="_blank">http://www.unknownworlds.com/forums/index.php?showuser=66</a> Cory


    Either of them could help you I guess. I'm not sure who supervises the sales department, so I just linked the big kahunas :P
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