Help I Have Packet Loss

Big_Chief_Brown_BottomBig_Chief_Brown_Bottom Join Date: 2003-01-22 Member: 12584Members
<div class="IPBDescription">need expert advice</div> since last week i've been getting very consistent packet loss couple of times every minute. This would be 100% packet loss for about a second, my cable modem recieves no bytes, during which i will freeze in battle then die. I know its not a problem with my router because i have unhooked it and have gotten the same problem. I also know its not my puter lag because its an abrupt interruption and no slowdown beforehand. now that only leaves 3 possibilities:
1) NIC problem
2) cable modem problem
3) crappy ISP service

I'm sorta leaning toward 3 as the reason for the packet losses, but i'm not too familiar with NIC and modem problems and I just wanted to ask how i would check (hopefully without puttin in another NIC cause i don't have another) whether its 1) or 2) that's the issue here.

I think most likely its 3) and I'm going to switch to adsl soon anyways. only reason i picked cable is because i used to work for them and i got a free install. never liked them much anyways.

Comments

  • TsungfaiTsungfai Join Date: 2002-12-23 Member: 11454Members
    If the "Packet Loss" never happened before, I'm leaning more on number 3. Call your ISP provider to see what are they doing to the connection.
  • Big_Chief_Brown_BottomBig_Chief_Brown_Bottom Join Date: 2003-01-22 Member: 12584Members
    i think its #3 too because the tech support line is always busy!
  • Dragons_RevengeDragons_Revenge Join Date: 2002-11-17 Member: 8994Members
    Tech support line is having it's own "packet loss"....

    Is it only to the same server....any server? Look at your Cat5 cable? is it being pinched....or has it been pinched? If you wanted to get really geeky you could test your cat5 cable(your network cable) with a meter that measures packet loss. If the cable is fine....look at which servers...or all servers. IF cable is fine and it is all servers, then it's your ISP's connection. IF it is a particular server, then it could be just your connection to that server.
  • Big_Chief_Brown_BottomBig_Chief_Brown_Bottom Join Date: 2003-01-22 Member: 12584Members
    <!--QuoteBegin--Dragons_Revenge+Sep 19 2003, 11:44 PM--></span><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Dragons_Revenge @ Sep 19 2003, 11:44 PM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> Tech support line is having it's own "packet loss"....

    Is it only to the same server....any server? Look at your Cat5 cable? is it being pinched....or has it been pinched? If you wanted to get really geeky you could test your cat5 cable(your network cable) with a meter that measures packet loss. If the cable is fine....look at which servers...or all servers. IF cable is fine and it is all servers, then it's your ISP's connection. IF it is a particular server, then it could be just your connection to that server. <!--QuoteEnd--> </td></tr></table><span class='postcolor'> <!--QuoteEEnd-->
    no its on ALL servers. and who the hell has a meter that measures packet loss at home? even if the cable is fine it could still be a NIC problem
  • Dragons_RevengeDragons_Revenge Join Date: 2002-11-17 Member: 8994Members
    I don't have one at home, but I can take my cable to work and test <!--emo&:p--><img src='http://www.unknownworlds.com/forums/html/emoticons/tounge.gif' border='0' style='vertical-align:middle' alt='tounge.gif'><!--endemo-->
  • ZerogreatZerogreat Join Date: 2002-12-11 Member: 10537Members
    <!--QuoteBegin--Big Chief Brown Bottom+Sep 20 2003, 02:30 AM--></span><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Big Chief Brown Bottom @ Sep 20 2003, 02:30 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> i think its #3 too because the tech support line is always busy! <!--QuoteEnd--> </td></tr></table><span class='postcolor'> <!--QuoteEEnd-->
    Yea, i know this, waiting half hour listening to some stupid repeating 10 second long music track :-E
  • Big_Chief_Brown_BottomBig_Chief_Brown_Bottom Join Date: 2003-01-22 Member: 12584Members
    edited September 2003
    <!--QuoteBegin--Zerogreat+Sep 22 2003, 08:10 AM--></span><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Zerogreat @ Sep 22 2003, 08:10 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> <!--QuoteBegin--Big Chief Brown Bottom+Sep 20 2003, 02:30 AM--></span><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Big Chief Brown Bottom @ Sep 20 2003, 02:30 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> i think its #3 too because the tech support line is always busy! <!--QuoteEnd--></td></tr></table><span class='postcolor'><!--QuoteEEnd-->
    Yea, i know this, waiting half hour listening to some stupid repeating 10 second long music track :-E <!--QuoteEnd--></td></tr></table><span class='postcolor'><!--QuoteEEnd-->
    try 4 hours. i finally got thru tho. it turns out they are having problems throughout the entire network. they say that its affecting all isps in my area. should i believe them or switch to ADSL? (i'm currently cable)
  • Dragons_RevengeDragons_Revenge Join Date: 2002-11-17 Member: 8994Members
    There isn't much difference between Cable and DSL....except maybe price....and maybe the dependibility of ISP that offers it.

    Cable is a shared medium...means if your neighbor is using cable to(TV or Internet) they are taking up some of your "potential" bandwidth. DSL goes through the phone lines...they take out the filters that slow the information down(filters for static-what you may hear while talking on the phone sometimes)....they remove the filters and the speed is faster...than 56k(phoneline speed with filters) and the phoneline goes to the router and into your Nic.

    It's only been my experience that DSL companies allow a faster upload speed, but Cable might have an overall faster download speed depending on trafic.
  • Big_Chief_Brown_BottomBig_Chief_Brown_Bottom Join Date: 2003-01-22 Member: 12584Members
    you misunderstood my question. i was asking whether or not a problem for a cable isp would effect a dsl isp. as for speed, you have it backwards. dsl upload speeds are much slower than cable (at least that's the way it is here) but you get consistently faster download speeds. pricewise... dls is 10 dollars cheaper/month but has a dl limit of 6 gigs. cable is unlimited. i can upgrade to 10gig/month for another 10 bucks. 6 or even 10 gig/ month i think is inadequate cause i dl isos all the time but if the cable service is going to be lossy then i'm gonna switch. so i repeat my question again: is it possible for a cable internet service affect a dsl internet service?
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