Crashing at Ready Room

WormShoeWormShoe WI Join Date: 2014-07-06 Member: 197264Members, Reinforced - Diamond
Not sure what happened, but since today shortly after loading into a game (under a minute) my game will crash with fatal error. Anyone else experienced this before & know a fix?

I reinstalled the game, verified the cache, updated graphics drivers, any other suggestions I'm all ears.

Comments

  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited January 2015
    Could you run the TechSupport.exe (can be found in the ns2 install folder) after ns2 crashed (do not close it while doing this) and generate a tech_support.zip for us.

    That might take a few minutes so be patient. Afterwards please upload the generated zip somewhere (gdrive, dropbox etc.) and post a link here.

    You can kill the ns2 process once the TechSupport.exe is done.
  • YojimboYojimbo England Join Date: 2009-03-19 Member: 66806Members, NS2 Playtester, NS2 Map Tester, Reinforced - Supporter, Reinforced - Silver, Reinforced - Shadow
    @IronHorse‌ is gonna love you haha, upload your techsupport.exe bro, check the stickies for more info, I gotta get up for work!
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    I recommend doing what Ghoul says, but also request one additional thing:

    Run Techsupport.exe, but with this time with NS2 closed.
    This will result in a much much smaller file size (~1 to 3 MB compared to 1.2 GB) for those of use that want to analyze your logs without a large dump file included.
    Thanks!
  • WormShoeWormShoe WI Join Date: 2014-07-06 Member: 197264Members, Reinforced - Diamond
    Sorry for the posting in the wrong section originally, but I managed to solved the error by deleting the NS2 folder in Appdata. So not entirely sure what happened but I'm guessing a mod was corrupted. Thanks again for all the help.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Awesome, glad its fixed at least. :)
    See you in game
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