Well... I cant join anything

MxOAgentJohnsonMxOAgentJohnson Join Date: 2009-11-08 Member: 69311Members
in Technical Support
<div class="IPBDescription">No idea</div>Ok so i purchased the game and i can find servers, however joining servers. Nah apparently not.

I click a server, tries to load. Times out every time, then sometimes it goes to a black screen after it and then times out, one time i got in THEN it timed out.... Basically i keep timing out.

Are there any ports to forward, i use a BT Homehub 2.0 in the UK and that ###### is damn annoying about having to forward ports to get anything to ###### work.

Any help guys? i genuinely cant play it yet :(
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  • ScardyBobScardyBob ScardyBob Join Date: 2009-11-25 Member: 69528Forum Admins, Forum Moderators, NS2 Playtester, Squad Five Blue, Reinforced - Shadow, WC 2013 - Shadow
    From <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=120820&view=findpost&p=1977228" target="_blank">here</a>:
    <!--quoteo(post=1977228:date=Sep 13 2012, 02:33 PM:name=DroopyDaDog)--><div class='quotetop'>QUOTE (DroopyDaDog @ Sep 13 2012, 02:33 PM) <a href="index.php?act=findpost&pid=1977228"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Did you try the UDP fix for your router?

    Mine never had any trouble with steam games untill one of the recent NS2 builds triggered the UDP related conection errors and started disconecting me all the time.

    Direct link to a post walking through changing some router settings :
    <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=117254&st=20&p=1923219&#entry1923219" target="_blank">http://www.unknownworlds.com/ns2/forums/in...p;#entry1923219</a>

    If you use a BT homehub rather than a Be* thomson they're prone to the same error as well apparently, though depending on which one you may be locked out of the options you need to fix it. The most consistent workaround then is to wait 1-2 minutes after you refresh the server list before you connect to any servers, the timeout will happen before you connect to a server then and you shouldn't have any more problems.<!--QuoteEnd--></div><!--QuoteEEnd-->
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  • MxOAgentJohnsonMxOAgentJohnson Join Date: 2009-11-08 Member: 69311Members
    <!--quoteo(post=2001916:date=Oct 31 2012, 02:47 AM:name=ScardyBob)--><div class='quotetop'>QUOTE (ScardyBob @ Oct 31 2012, 02:47 AM) <a href="index.php?act=findpost&pid=2001916"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->From <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=120820&view=findpost&p=1977228" target="_blank">here</a>:<!--QuoteEnd--></div><!--QuoteEEnd-->

    BT HomeHub fix on that doesnt work, waiting no matter what amount of time yields same errors.
    And is this really the case? Also i'm sorry but i dont think i'll be able to put up with this.

    If there are any ports i'll forward them but come on, this is getting a bit rediculous.
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  • ScubboScubbo Join Date: 2012-10-03 Member: 161364Members
    I found it a bit difficult to join servers with a few slots open, if you keep trying you usually get in (i'm guessing its the key authentication? pass before allowed to join a server??) either way, an easy way is to go into the console "~" key and type Retry and press enter, it will try to connect to the last server you had tried to join --- keep retying until it gets through :)
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  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    To resolve the black screen, try following the steps here: <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=122598&view=findpost&p=2002304" target="_blank">http://www.unknownworlds.com/ns2/forums/in...t&p=2002304</a>
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  • MxOAgentJohnsonMxOAgentJohnson Join Date: 2009-11-08 Member: 69311Members
    <!--quoteo(post=2002419:date=Oct 31 2012, 10:47 AM:name=Zaggy)--><div class='quotetop'>QUOTE (Zaggy @ Oct 31 2012, 10:47 AM) <a href="index.php?act=findpost&pid=2002419"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->To resolve the black screen, try following the steps here: <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=122598&view=findpost&p=2002304" target="_blank">http://www.unknownworlds.com/ns2/forums/in...t&p=2002304</a><!--QuoteEnd--></div><!--QuoteEEnd-->

    To read the forum topic, use eyes.
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  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    <!--quoteo(post=2002492:date=Oct 31 2012, 01:12 PM:name=MxOAgentJohnson)--><div class='quotetop'>QUOTE (MxOAgentJohnson @ Oct 31 2012, 01:12 PM) <a href="index.php?act=findpost&pid=2002492"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->To read the forum topic, use eyes.<!--QuoteEnd--></div><!--QuoteEEnd-->

    No need to be snide, I was referring to this part of your post:
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->then sometimes it goes to a black screen after it and then times out,<!--QuoteEnd--></div><!--QuoteEEnd-->
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  • DamDSxDamDSx Join Date: 2004-08-10 Member: 30506Members
    <!--quoteo(post=2002555:date=Oct 31 2012, 08:22 AM:name=Zaggy)--><div class='quotetop'>QUOTE (Zaggy @ Oct 31 2012, 08:22 AM) <a href="index.php?act=findpost&pid=2002555"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->No need to be snide, I was referring to this part of your post:<!--QuoteEnd--></div><!--QuoteEEnd-->


    That seems to be normal though. in a sucessful join, the screen goes black for a few seconds after precaching, then youre in the ready room, the problem is still timing out.

    The black screen prior to RR is, as far as i know, normal, what is not normal are the crashes or timeouts.
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  • MxOAgentJohnsonMxOAgentJohnson Join Date: 2009-11-08 Member: 69311Members
    <!--quoteo(post=2002558:date=Oct 31 2012, 01:28 PM:name=DamDSx)--><div class='quotetop'>QUOTE (DamDSx @ Oct 31 2012, 01:28 PM) <a href="index.php?act=findpost&pid=2002558"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->That seems to be normal though. in a sucessful join, the screen goes black for a few seconds after precaching, then youre in the ready room, the problem is still timing out.

    The black screen prior to RR is, as far as i know, normal, what is not normal are the crashes or timeouts.<!--QuoteEnd--></div><!--QuoteEEnd-->

    I heard it was something to do with the BTHomeHub, yea it is ######e i use it but i lack any other one to use, some games like Killing floor i gotta reconnect then i can play.

    Same with NS2, but there was a fix its just when i actually get to going in the CMD and running it it doesnt work, you're supposed to be able to get inside and change the game ports

    <a href="http://www.youtube.com/watch?feature=player_embedded&v=a8YiopTocPk" target="_blank">http://www.youtube.com/watch?feature=playe...p;v=a8YiopTocPk</a>

    I can't connect to telnet 192.168.1.254 (I'm sure that that is my IP don't worry
    It says "Could not open connection to the host, on port 23: Connect Failed"

    So i have no idea what to do after that, if i can get that to work i can fix this but until then i cant.
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  • DamDSxDamDSx Join Date: 2004-08-10 Member: 30506Members
    edited October 2012
    have you tried with <a href="http://bthomehub.home/" target="_blank">http://bthomehub.home/</a> ?


    Also, any neighbor that may be able to lend you a router for a few minutes to test? going off on "I heard that" isnt a good idea. make sure that is the problem before spending time trying to fix it. believe me, I learned it working in IT. hours spent trying to fix problems that were not there to begin with :(
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  • MxOAgentJohnsonMxOAgentJohnson Join Date: 2009-11-08 Member: 69311Members
    edited October 2012
    <!--quoteo(post=2002577:date=Oct 31 2012, 01:47 PM:name=DamDSx)--><div class='quotetop'>QUOTE (DamDSx @ Oct 31 2012, 01:47 PM) <a href="index.php?act=findpost&pid=2002577"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->have you tried with <a href="http://bthomehub.home/" target="_blank">http://bthomehub.home/</a> ?<!--QuoteEnd--></div><!--QuoteEEnd-->

    Tried what in it, i use it yes to forward ports to things but some things even with forwarded ports wont work, NS2 etc.

    That and i have asked around for the Ports but noone has them, so i just need to get the video tutorial to work over here.

    I forwarded telnet server ports on bthomehub, they are 23 but that did nothing, dunno if i need to reset router though.
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  • DamDSxDamDSx Join Date: 2004-08-10 Member: 30506Members
    edited October 2012
    Im not following. what is the problem? fromw hat I understood you had trouble accessing the router, but now you said you have forwarded certain things.


    Troubleshooting something like this is not easy, but possible. as long as the game starts listening on a port, you can find out what port it uses.

    What you can do easily is run the game, start joining a server, and run netstat -ano > C:\netstatNS2.txt as soon as you start joining the server

    This will give you a verbose output on the text file specified with the ports currently in use, wat they are doing (listening, syn_sent, established) along with a PID (process ID)

    Match that process ID to the one for NS2 using task manager (may need to change the view to show PIDs, views>change view I think)

    I think that should work, if ports are really the problem, given that NS2 starts listening on a port when you join a server. once you have the port, forward it. if it sticks on listening, the forward should make it change to established, meaning someting has connected and is giving you info


    It is unlikely this will yield any results (note that Im doing this off the top of my head, while working, there may be simpler steps, or someone can just tell you the port)

    The fact that you cant access it using telnet doesnt really mean anything. maybe telnet is disabled on the router by default and cant be enabled. as long as you can access it using the webUI your router is working fine.
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  • MxOAgentJohnsonMxOAgentJohnson Join Date: 2009-11-08 Member: 69311Members
    The reason i'm trying to access it is people have done this and fixed the problem, it is a similar problem with games like Killing Floor, connection gets lost the first time round, bt homehub are terrible for games, you have to forward ports to get some games to even connect and i cant even play some games even when i forward the ports (Brink) so i'm trying to get in here and remove the GAME port section that usually ###### dis stuff up/
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  • DamDSxDamDSx Join Date: 2004-08-10 Member: 30506Members
    Alright, so you CANT access the router. easiest and quickest way, just reset it. but make sure you know how to access it again, or youre screwed.

    I would still suggest trying to get someone to loan you a router for 10 minutes so you can test.
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  • KashydKashyd Join Date: 2012-10-31 Member: 164978Members
    Hello there, new player here

    Registered so I could come and say that I'm unable to play too. I join a server (it fails to connect most of the times), I play a few secs in the starting room and them everything freezes (people stop moving) and the red icon to the left of the screen appears saying that it is disconnected. I could only join a server where this didn't happen. I hope it's fixed soon.
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