Black Armor code already been taken?

nemonemo Join Date: 2003-01-05 Member: 11908Members, Reinforced - Supporter, Reinforced - Shadow
Hi,

My normal key works in steam fine, and if I try and put it in again it says it is already activated. Ok so far..

When I try and put in my black armor DLC code it complains that this code has already been used by another steam account, and thus I can't activate with it!

Have you by any chance sent out duplicate keys?
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Comments

  • mobettamobetta Join Date: 2010-07-23 Member: 72693Banned
  • nemonemo Join Date: 2003-01-05 Member: 11908Members, Reinforced - Supporter, Reinforced - Shadow
    This still hasn't been resolved.

    I have a quad core 8GB server sat in the data-center waiting to run a server on too, but i'm not going to set it up while I've not got a valid black armor code.
  • Chris0132Chris0132 Join Date: 2009-07-25 Member: 68262Members
    I would try emailing UWE about it rather than waiting on someone from UWE to perhaps stumble upon the thread and somehow guess who you are.
  • KarrdeKarrde Join Date: 2003-05-13 Member: 16264Members
    Actually might be a steam issue. This has happened before with steam games. Either way, start w/UWE.
  • SKYYSKYY Join Date: 2002-11-27 Member: 10070Members
    edited July 2010
    /edit: I was angry. Sorry.
  • SKYYSKYY Join Date: 2002-11-27 Member: 10070Members
    edited July 2010
    <!--quoteo(post=1790005:date=Jul 31 2010, 06:16 AM:name=Chris0132)--><div class='quotetop'>QUOTE (Chris0132 @ Jul 31 2010, 06:16 AM) <a href="index.php?act=findpost&pid=1790005"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I would try emailing UWE about it rather than waiting on someone from UWE to perhaps stumble upon the thread and somehow guess who you are.<!--QuoteEnd--></div><!--QuoteEEnd-->
    Oh, I've tried emailing them MANY times, and they don't respond with anything but pre-formed emails telling me to do ###### I've already done at least 10 times to try and fix this. Seriously--the CD key you guys emailed me is already in use. GIVE ME A UNIQUE KEY, instead of one that you mailed to 500 other people. This is ridiculous. For all the time I've invested in playing NS1 and playing around with NS2, I think I deserve my own key. That, and I ###### PAID $40 for a unique key anyway! God damn it, I'm mad.
  • LoeyLoey Join Date: 2009-10-31 Member: 69187Members
    <!--quoteo(post=1790024:date=Jul 31 2010, 11:58 PM:name=SKYY)--><div class='quotetop'>QUOTE (SKYY @ Jul 31 2010, 11:58 PM) <a href="index.php?act=findpost&pid=1790024"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I'm having the SAME ###### PROBLEM. I'm getting SICK of not being able to take part in the NS2 alpha because someone at UW ###### up. FIX THIS CRAP!!!

    This is totally UNSATISFACTORY!

    I'm THIS close to forcing mastercard to reverse the charges. I'm sure you guys don't want to deal with that asspain.<!--QuoteEnd--></div><!--QuoteEEnd-->
    wow its been a few days. uwe is a small team, they're trying to fix bugs while sorting out these keys at the same time. show some patience, you;ve missed out on a few days of not being able to connect to servers.
  • GodnokenGodnoken Join Date: 2010-07-27 Member: 73186Members
    Uhm, I did only get one key and it says i got the black armor DLC on steam.. so why the hell did i get one key and some two keys? :O
  • RobBRobB TUBES OF THE INTERWEB Join Date: 2003-08-11 Member: 19423Members, Constellation, Reinforced - Shadow
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->God damn it, I'm mad.<!--QuoteEnd--></div><!--QuoteEEnd-->
    and shoot-yourself-stupid as it seems.

    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Uhm, I did only get one key and it says i got the black armor DLC on steam.. so why the hell did i get one key and some two keys? :O<!--QuoteEnd--></div><!--QuoteEEnd-->
    If you can run the alpha properly (without hacks and crap) from steam.exe your key has probably been generated after valve supplied them with the generator for ns2.
  • nemonemo Join Date: 2003-01-05 Member: 11908Members, Reinforced - Supporter, Reinforced - Shadow
    Hi guys,

    I have emailed, posted on facebook etc. I think the problem is that because they are so busy they are glossing over my emails assuming that I am one of the stupid people who is trying to put the wrong key in.

    Therefore I am posting on the forum to try and raise awareness that there is an issue with their key generation generating duplicate keys.

    Cheers.

    Jon.
  • MaxMax Technical Director, Unknown Worlds Entertainment Join Date: 2002-03-15 Member: 318Super Administrators, Retired Developer, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, Subnautica Developer, Pistachionauts, Future Perfect Developer
    Can you email me (max@unknownworlds.com) with the key that it's saying is already in use?
  • nemonemo Join Date: 2003-01-05 Member: 11908Members, Reinforced - Supporter, Reinforced - Shadow
    Email sent, thanks for your assistance.
  • WhiteZeroWhiteZero That Guy Join Date: 2004-06-24 Member: 29511Members, Constellation
    edited July 2010
    <!--quoteo(post=1790026:date=Jul 31 2010, 08:04 AM:name=SKYY)--><div class='quotetop'>QUOTE (SKYY @ Jul 31 2010, 08:04 AM) <a href="index.php?act=findpost&pid=1790026"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Oh, I've tried emailing them MANY times, and they don't respond with anything but pre-formed emails telling me to do ###### I've already done at least 10 times to try and fix this. Seriously--the CD key you guys emailed me is already in use. GIVE ME A UNIQUE KEY, instead of one that you mailed to 500 other people. This is ridiculous. For all the time I've invested in playing NS1 and playing around with NS2, I think I deserve my own key. That, and I ###### PAID $40 for a unique key anyway! God damn it, I'm mad.<!--QuoteEnd--></div><!--QuoteEEnd-->
    Chillax man.
    UWE is obviously not here to cheat anyone out of their keys. Hoopin and hollering won't get it don't any faster either.
    We can all understand being upset that you can't check out Alpha on day-one, but there is no reason to be this upset, unless you have some kind of personal anger issues.

    Your key will get worked out LONG before Alpha is over. As you can see above, even the primary coder for the game is involved in getting their customers set straight. Have patients.
  • GodnokenGodnoken Join Date: 2010-07-27 Member: 73186Members
    <!--quoteo(post=1790044:date=Jul 31 2010, 03:16 PM:name=RobB)--><div class='quotetop'>QUOTE (RobB @ Jul 31 2010, 03:16 PM) <a href="index.php?act=findpost&pid=1790044"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->and shoot-yourself-stupid as it seems.


    If you can run the alpha properly (without hacks and crap) from steam.exe your key has probably been generated after valve supplied them with the generator for ns2.<!--QuoteEnd--></div><!--QuoteEEnd-->
    Huh? Didn't get that..
  • RobBRobB TUBES OF THE INTERWEB Join Date: 2003-08-11 Member: 19423Members, Constellation, Reinforced - Shadow
    I didn't look, but I guess there are steamhacks already to play the alpha without legal keys offline.

    but i guess, as I increased my order short before end and still received the black armor DLC keys, that you simply didnt order the DLC or didnt receive the second key.
  • WhiteZeroWhiteZero That Guy Join Date: 2004-06-24 Member: 29511Members, Constellation
    <!--quoteo(post=1790234:date=Jul 31 2010, 09:33 PM:name=RobB)--><div class='quotetop'>QUOTE (RobB @ Jul 31 2010, 09:33 PM) <a href="index.php?act=findpost&pid=1790234"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I didn't look, but I guess there are steamhacks already to play the alpha without legal keys offline.<!--QuoteEnd--></div><!--QuoteEEnd-->
    There always are.
  • LoeyLoey Join Date: 2009-10-31 Member: 69187Members
    <!--quoteo(post=1790028:date=Aug 1 2010, 12:05 AM:name=Godnoken)--><div class='quotetop'>QUOTE (Godnoken @ Aug 1 2010, 12:05 AM) <a href="index.php?act=findpost&pid=1790028"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Uhm, I did only get one key and it says i got the black armor DLC on steam.. so why the hell did i get one key and some two keys? :O<!--QuoteEnd--></div><!--QuoteEEnd-->
    does the alpha work for you?
  • SKYYSKYY Join Date: 2002-11-27 Member: 10070Members
    This is ###### up. I have to download the pirated version of software I paid for!
  • NemesizNemesiz Join Date: 2005-03-09 Member: 44519Members
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->This is ###### up. I have to download the pirated version of software I paid for!<!--QuoteEnd--></div><!--QuoteEEnd-->

    Nobodys forcing you to download it,email the address that max posted (max@unknownworlds.com) and explain whats happened im sure they will sort it as soon as they can.
  • GodnokenGodnoken Join Date: 2010-07-27 Member: 73186Members
    edited August 2010
    <!--quoteo(post=1790234:date=Aug 1 2010, 03:33 AM:name=RobB)--><div class='quotetop'>QUOTE (RobB @ Aug 1 2010, 03:33 AM) <a href="index.php?act=findpost&pid=1790234"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I didn't look, but I guess there are steamhacks already to play the alpha without legal keys offline.

    but i guess, as I increased my order short before end and still received the black armor DLC keys, that you simply didnt order the DLC or didnt receive the second key.<!--QuoteEnd--></div><!--QuoteEEnd-->
    Well, i did order the special edition with the overgrowth bundle.. but in my email it says that when ive activated my key it should say in DLC that i got Black Armor and it's true i got the black armor DLC. The thing is that why did some people get two keys? :O

    <!--quoteo(post=1790321:date=Aug 1 2010, 12:06 PM:name=Loey)--><div class='quotetop'>QUOTE (Loey @ Aug 1 2010, 12:06 PM) <a href="index.php?act=findpost&pid=1790321"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->does the alpha work for you?<!--QuoteEnd--></div><!--QuoteEEnd-->
    Yeah, it does.
  • LoeyLoey Join Date: 2009-10-31 Member: 69187Members
    i wouldnt ask questions if it works lol.
  • RobBRobB TUBES OF THE INTERWEB Join Date: 2003-08-11 Member: 19423Members, Constellation, Reinforced - Shadow
    The organic bundle is something entirely different to the thing here.
    If you have ordered that, it's key includes the DLC automaticly, if you didnt you have to unlock it through a seperate key.
    Meh, now I have to dig out my overgrowth key to check it on steam.
    hell knows where i put it this time.
  • WhiteZeroWhiteZero That Guy Join Date: 2004-06-24 Member: 29511Members, Constellation
    <!--quoteo(post=1790326:date=Aug 1 2010, 07:14 AM:name=SKYY)--><div class='quotetop'>QUOTE (SKYY @ Aug 1 2010, 07:14 AM) <a href="index.php?act=findpost&pid=1790326"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->This is ###### up. I have to download the pirated version of software I paid for!<!--QuoteEnd--></div><!--QuoteEEnd-->
    Alright, this guy is just trolling now.
  • GodnokenGodnoken Join Date: 2010-07-27 Member: 73186Members
    <!--quoteo(post=1790341:date=Aug 1 2010, 03:00 PM:name=Loey)--><div class='quotetop'>QUOTE (Loey @ Aug 1 2010, 03:00 PM) <a href="index.php?act=findpost&pid=1790341"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->i wouldnt ask questions if it works lol.<!--QuoteEnd--></div><!--QuoteEEnd-->
    Dude, i asked why people got two keys and i one..
  • ThiefThief Ownage Join Date: 2003-08-09 Member: 19214Members, Constellation
    Whether you got one (alpha+DLC combined) or two keys (one to activate the alpha and one the DLC) depends on HOW you preordered the game. Not sure how this is so confusing.
  • WhiteZeroWhiteZero That Guy Join Date: 2004-06-24 Member: 29511Members, Constellation
    <!--quoteo(post=1790384:date=Aug 1 2010, 11:26 AM:name=Thief)--><div class='quotetop'>QUOTE (Thief @ Aug 1 2010, 11:26 AM) <a href="index.php?act=findpost&pid=1790384"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Whether you got one (alpha+DLC combined) or two keys (one to activate the alpha and one the DLC) depends on HOW you preordered the game. Not sure how this is so confusing.<!--QuoteEnd--></div><!--QuoteEEnd-->
    Actually, that is kind of confusing.
    There should be an official post on this.
  • RobBRobB TUBES OF THE INTERWEB Join Date: 2003-08-11 Member: 19423Members, Constellation, Reinforced - Shadow
    the organic bundle (ns2 + overgrowth) is a different product, as those keys include the dlc by default.

    Is that really that hard to grasp?
  • GodnokenGodnoken Join Date: 2010-07-27 Member: 73186Members
    <!--quoteo(post=1790393:date=Aug 1 2010, 06:40 PM:name=RobB)--><div class='quotetop'>QUOTE (RobB @ Aug 1 2010, 06:40 PM) <a href="index.php?act=findpost&pid=1790393"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->the organic bundle (ns2 + overgrowth) is a different product, as those keys include the dlc by default.

    Is that really that hard to grasp?<!--QuoteEnd--></div><!--QuoteEEnd-->
    Yes it is, how the hell should i know that it's different?
  • WhiteZeroWhiteZero That Guy Join Date: 2004-06-24 Member: 29511Members, Constellation
    <!--quoteo(post=1790393:date=Aug 1 2010, 12:40 PM:name=RobB)--><div class='quotetop'>QUOTE (RobB @ Aug 1 2010, 12:40 PM) <a href="index.php?act=findpost&pid=1790393"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->the organic bundle (ns2 + overgrowth) is a different product, as those keys include the dlc by default.

    Is that really that hard to grasp?<!--QuoteEnd--></div><!--QuoteEEnd-->
    The issue was that I think this was not made well known enough when Alpha launched. Causing a lot of confusion and upset.
  • ComproxComprox *chortle* Canada Join Date: 2002-01-23 Member: 7Members, Super Administrators, Forum Admins, NS1 Playtester, NS2 Developer, Constellation, NS2 Playtester, Reinforced - Shadow, WC 2013 - Silver, Subnautica Developer, Subnautica Playtester, Pistachionauts
    Sigh, before we get more mis-communication. No matter how you ordered, you got two keys. Maybe your memory is gone, but Special Edition and Overgrowth packs both required the 2nd key to activate the alpha.
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