Trouble Shooting

12346

Comments

  • ABabyEaterABabyEater Join Date: 2012-01-24 Member: 141905Members
    edited January 2012
    After starting NS2 and joining a server, as well as after the connection is made, I go into a blank black screen with the build number in the upper left hand corner.

    My brother owns NS2 and has informed me that this is when the game lobby should load, but it doesn't.

    Attached is my DxDiag



    EDIT: I have updated all my drivers, including GPU. I have reinstalled the newest version of PhysX and DirectX through the NS2 folder in steam. I have reinstalled steam and NS2. I have verified game cache through Steam. Heck, I have even installed and run through the hazard course of HL, just to see if it would work... It didn't.
  • EjquinnEjquinn Join Date: 2012-01-25 Member: 141995Members
    Having mic issues. I press the transmit button and I see the message that I am transmitting, but noone hears me, in fact it appears nobody even gets the notification that I am broadcasting. I have messed with the binding keys, changing and changing back. I know it's not the mic, it works in other games.
  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    <!--quoteo(post=1897205:date=Jan 25 2012, 04:25 AM:name=ABabyEater)--><div class='quotetop'>QUOTE (ABabyEater @ Jan 25 2012, 04:25 AM) <a href="index.php?act=findpost&pid=1897205"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->After starting NS2 and joining a server, as well as after the connection is made, I go into a blank black screen with the build number in the upper left hand corner.

    My brother owns NS2 and has informed me that this is when the game lobby should load, but it doesn't.

    Attached is my DxDiag



    EDIT: I have updated all my drivers, including GPU. I have reinstalled the newest version of PhysX and DirectX through the NS2 folder in steam. I have reinstalled steam and NS2. I have verified game cache through Steam. Heck, I have even installed and run through the hazard course of HL, just to see if it would work... It didn't.<!--QuoteEnd--></div><!--QuoteEEnd-->

    Try opening the console with ~ and type disconnect, then try to join another server.
    Have you also tried lowering the graphical settings?
    Natural Selection 2 does not need Half Life, NS2 is not a modification but has its own engine.
  • ABabyEaterABabyEater Join Date: 2012-01-24 Member: 141905Members
    <!--quoteo(post=1897419:date=Jan 25 2012, 11:28 PM:name=Zaggy)--><div class='quotetop'>QUOTE (Zaggy @ Jan 25 2012, 11:28 PM) <a href="index.php?act=findpost&pid=1897419"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Try opening the console with ~ and type disconnect, then try to join another server.
    Have you also tried lowering the graphical settings?
    Natural Selection 2 does not need Half Life, NS2 is not a modification but has its own engine.<!--QuoteEnd--></div><!--QuoteEEnd-->

    The console would not open, so I could not disconnect... My graphics are set to Ridiculously Awful and this issue still arises.
    I somehow managed to close NS2 without using Task Manager and there was a Debug report. The log.txt is as follows: (would not let me attach)

    <!--quoteo(post=0:date=:name=log.txt)--><div class='quotetop'>QUOTE (log.txt)</div><div class='quotemain'><!--quotec-->Date: 01/26/12
    Time: 12:48:08
    --------------------------------------------------------------
    Build 193
    Starting Natural Selection 2
    RenderDevice: NVIDIA GeForce 9500 GT (8.17.12.8562)
    Connecting to server 74.122.197.232:27015
    Error: Sound 'materials/door/onos_step' couldn't be loaded (Event not found)
    Error: Sound 'materials/electronic/onos_step' couldn't be loaded (Event not found)
    Error: Sound 'materials/door/sprint_left' couldn't be loaded (Event not found)
    Error: Sound 'materials/electronic/sprint_left' couldn't be loaded (Event not found)
    Error: Sound 'materials/door/sprint_right' couldn't be loaded (Event not found)
    Error: Sound 'materials/electronic/sprint_right' couldn't be loaded (Event not found)
    Error: Sound 'materials/door/backpedal_left' couldn't be loaded (Event not found)
    Error: Sound 'materials/electronic/backpedal_left' couldn't be loaded (Event not found)
    Error: Sound 'materials/door/backpedal_right' couldn't be loaded (Event not found)
    Error: Sound 'materials/electronic/backpedal_right' couldn't be loaded (Event not found)
    Error: Sound 'materials/door/crouch_left' couldn't be loaded (Event not found)
    Error: Sound 'materials/electronic/crouch_left' couldn't be loaded (Event not found)
    Error: Sound 'materials/door/crouch_right' couldn't be loaded (Event not found)
    Error: Sound 'materials/electronic/crouch_right' couldn't be loaded (Event not found)
    Error: Sound 'materials/electronic/footstep_left' couldn't be loaded (Event not found)
    Error: Sound 'materials/electronic/footstep_right' couldn't be loaded (Event not found)
    Error: Sound 'marine/common/distress_beacon' couldn't be loaded (Event not found)
    Error: Sound 'marine/common/distress_beacon' couldn't be loaded (Event not found)
    Error: Sound 'materials/door/bash' couldn't be loaded (Event not found)
    Error: Sound 'materials/electronic/bash' couldn't be loaded (Event not found)
    Error: Sound 'alien/skulk/bite_hit_electronic' couldn't be loaded (Event not found)
    Error: Sound 'alien/onos/gore_hit_electronic' couldn't be loaded (Event not found)
    Error: Couldn't open file 'models/alien/shift/shift.model
    Error: Couldn't open file 'models/alien/cocoon/cocoon.model
    Error: Couldn't open file 'models/marine/jetpack/jetpack.model
    Error: Couldn't open file 'models/alien/onos/onos.model
    Error: Couldn't open file 'models/alien/onos/onos_view.model
    Error: Couldn't open file 'models/marine/welder/welder.model
    Error: Couldn't open file 'models/marine/welder/welder_view.model
    Error: Couldn't open file 'models/alien/shift/shift.animation_graph
    Error: Couldn't open file 'models/marine/jetpack/jetpack.animation_graph
    Error: Couldn't open file 'models/alien/onos/onos_view.animation_graph
    Error: Couldn't open file 'models/alien/onos/onos.animation_graph
    Error: Couldn't open file 'cinematics/marine/catalyst.cinematic
    Error: Couldn't open file 'cinematics/alien/gorge/dripping_slime.cinematic
    Loading 'maps/ns2_summit.level'
    Error: PhysX: Gu::ConvexMesh::loadConvexHull: convex hull init failed!
    Error: PhysX: Error cooking body 0 of model models/props/summit/summit_welcomescreen_01.model<!--QuoteEnd--></div><!--QuoteEEnd-->
  • fleetcommandfleetcommand Hungary Join Date: 2010-05-20 Member: 71809Members, NS2 Playtester, Reinforced - Gold, Subnautica Playtester
    edited January 2012
    Recently I'm experiencing drops from the servers after playing for a longer time (>15 min) with the message "Connection problems detected...", then I get a timeout. I receive this even when the server has a good ping (<100). Is it really a problem with my connection or has anyone experienced this lately? And is there a way to debug it?
  • FloodinatorFloodinator [HBZ] Member Join Date: 2005-02-22 Member: 42087Members, Reinforced - Shadow
    edited February 2012
    <!--quoteo(post=1897926:date=Jan 28 2012, 06:55 PM:name=fleetcommand)--><div class='quotetop'>QUOTE (fleetcommand @ Jan 28 2012, 06:55 PM) <a href="index.php?act=findpost&pid=1897926"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Recently I'm experiencing drops from the servers after playing for a longer time (>15 min) with the message "Connection problems detected...", then I get a timeout. I receive this even when the server has a good ping (<100). Is it really a problem with my connection or has anyone experienced this lately? And is there a way to debug it?<!--QuoteEnd--></div><!--QuoteEEnd-->

    It is a known bug. If it happens again alt -tab, and send the bug report.
  • KaufmanKaufman Join Date: 2005-02-28 Member: 42843Members
    edited February 2012
    So I wanted to try out the new build, due to it sounding totally badass, and as soon as the menu loaded, the textures flickered from their normal diffuse maps, to what looks like the alpha maps. I tried reseting my graphics options, but to no avail. I also attempted to verify my client data, but it also did not fix the problem.

    <img src="http://dl.dropbox.com/u/2004532/ns2black.jpg" border="0" class="linked-image" />

    This is what the menu looks like, and when I actually go ingame the floor and walls are just flickering and I cannot see anything. The game ran just fine for me before, and I have already updated my graphics drivers, as well as changing some settings in my video card control panel.

    edit: gah, nevermind, control panel anti-aliasing
  • lillbrorsanlillbrorsan Join Date: 2003-08-21 Member: 20060Members, Constellation, Reinforced - Shadow
    After the latest patch i can no longer find any servers at all, sometimes this would happen randomly now it happens all the time.

    I have tried everything as explained in the first post, disabled the steam overlay, NS2 is accepted in my firewall and i even tried turning it off, the ports required are also open so not sure what to try anymore =(
  • ExitaleExitale Join Date: 2012-02-12 Member: 145068Members
    Hello. Finaly succumbed to the pressure of skulking around anew.

    Game will not launch . Theres not a flicker of it going active.
    I've validated in steam. I've removed local data and redownloaded. Validated Again. (It says its only validating 1 out of 1, that right?)

    <img src="http://clip2net.com/clip/m73594/1329035197-clip-5kb.png" border="0" class="linked-image" /> Happens if I try to go to the folder and click either ns2.exe or launchpad. Dont know if thats normal for steam driven stuff, No worries I'am not trying to run it from here I'am trying to start it from inside steam, this was just a stray off to the side in the name of testing =)

    Gfx:
    <img src="http://clip2net.com/clip/m73594/1329035333-clip-16kb.png" border="0" class="linked-image" />


    ...It wont let me attach the dxdiag.txt:"Upload failed. The file was larger than the available space" is what the attatchments form says(File is 38.7kb).

    So I quote parts of it:
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->------------------
    System Information
    ------------------
    Time of this report: 2/12/2012, 09:31:15
    Machine name: TestingTest
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
    Language: English (Regional Setting: Swedish)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: EP35-DS3
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel® Core™2 Duo CPU E8400 @ 3.00GHz (2 CPUs)
    Memory: 3582MB RAM
    Page File: 1723MB used, 3741MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode


    Card name: NVIDIA GeForce 8800 GT
    Manufacturer: NVIDIA
    Chip type: GeForce 8800 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_82671043&REV_A2
    Display Memory: 512.0 MB
    Current Mode: 1440 x 900 (32 bit) (75Hz)
    Monitor: Default Monitor
    Monitor Max Res:
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0012.8558 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 10/8/2011 05:50:00, 4226688 bytes<!--QuoteEnd--></div><!--QuoteEEnd-->

    Ah right. There is no "%appdata%/Natural Selection 2" folder so no log.txt
    First time I dled the content and tried to run it said something like: Preparing to run ns2 for first time and jumped to some DX setup but spewed an error.
    Second time I downloaded game data, I dont think it gave an error on the DX thingy.

    ...Am I missing something obvious I should do/know/read, beyond getting a better computer soon™?
  • SniperyetiSniperyeti Join Date: 2012-02-14 Member: 145548Members
    edited February 2012
    Hey, I'm having an issue with my connection on servers which seems too intermittent to be any of the usual settings.
    When I join a server I can play completely normally for 10-30 seconds before the game freezes with the message 'connection error' and eventually times me out. However, occasionally I am able to play normally which suggests the error is not a consistent problem with my settings.
    10 minutes ago I played for 2 hours strait on a server before leaving to get a drink, now (having done nothing to the computer in the meantime) I return and have this issue every time I try to log into that same server. The problem persists across servers.

    I also have some of the other common problem's I've seen here like having no servers on the list or getting a black screen when first joining a server, but this connection timeout is the only thing completely preventing me from playing. I have tried opening ports, disabling firewall etc as suggested in this thread.

    If anyone has any explanations or ideas they'd be appreciated.
  • Enfurn0Enfurn0 Join Date: 2012-02-17 Member: 146430Members, Reinforced - Shadow
    I am having an issue. I have tried replicating this with other games, but I am not able to do so. Lest start with a bit of system info from DXDIAG.

    ------------------
    System Information
    ------------------
    Time of this report: 2/17/2012, 13:08:07
    Machine name: ERIC-LAPTOP
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: CLEVO CO.
    System Model: W150HRM
    BIOS: BIOS Date: 11/24/11 11:34:56 Ver: 04.06.04
    Processor: Intel® Core™ i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
    Memory: 8192MB RAM
    Available OS Memory: 8100MB RAM
    Page File: 4976MB used, 11220MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode
    GPU : GeForce 555M gt

    Now, what is happening is that I can join a game fine, and I can play for about 10 minutes with no issues, after 10 minutes or so the game starts developing artifacts on the screen, after another 2 minutes or so the game locks up completely. The interesting thing is that if I ctr-alt-del and then open the task manager the game will just pop right back on screen and run just fine for another 5 - 10 minutes, after that time, another ctr-alt-del + tskmgr is required and the same results happen. The 3rd time that the game freezes, it requires a complete restart.

    I have no trouble with CS:Source, Dead Island, Kindoms of Amalur, The Darkness 2, etc. My laptop is a gaming beast, it handles NS like butter even on the high setting. I'm not sure why I might be having these issues.

    What I have tried.

    1. Driver reinstall - using driver sweep to clean
    2. Physx reinstall
    3. Installed the NS2 DX redistribution
    4. Verified game cache
    5. Removed game files, reinstalled (twice)

    Any ideas would help, I'm at a loss and really want to play a full game of NS2. It is important to know that back in the build 150 range, I did not have these problems at all.
  • sickofitallsickofitall Join Date: 2012-02-18 Member: 146544Members
    Hi, there is a way o remove the fps limit? on menu and on readyroom i'm stuck at 80/100 fps, ingame the limit is 55fps.....

    I have a 120hz monitor, and i do not want to play in this way, please tell me if theres a chance to remove this lock
  • SavantSavant Join Date: 2002-11-30 Member: 10289Members, NS1 Playtester, Contributor
    <!--quoteo(post=1902964:date=Feb 14 2012, 08:30 AM:name=Sniperyeti)--><div class='quotetop'>QUOTE (Sniperyeti @ Feb 14 2012, 08:30 AM) <a href="index.php?act=findpost&pid=1902964"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->When I join a server I can play completely normally for 10-30 seconds before the game freezes with the message 'connection error' and eventually times me out. However, occasionally I am able to play normally which suggests the error is not a consistent problem with my settings.<!--QuoteEnd--></div><!--QuoteEEnd-->This is an old problem, I've been having the same problem for almost a year.

    You'll find that you don't actually have to join a team for the problem to happen, if you join a server and just sit in the ready room it will eventually happen too.

    Sometimes you can play, but it seems random. I've had it work on the first try, and on others I can try joining 20 times and get the 'connection problems'.

    It's still beta, so I pop in once a week and see if they have fixed it. Not much else to do. They know about the problem and I'm sure they'll get around to fixing it eventually.
  • CaranaCarana Join Date: 2012-02-18 Member: 146600Members
    Hi,

    i cant find any servers today... anyone got this problem too?
  • FloodinatorFloodinator [HBZ] Member Join Date: 2005-02-22 Member: 42087Members, Reinforced - Shadow
    <!--quoteo(post=1904519:date=Feb 18 2012, 11:01 AM:name=sickofitall)--><div class='quotetop'>QUOTE (sickofitall @ Feb 18 2012, 11:01 AM) <a href="index.php?act=findpost&pid=1904519"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Hi, there is a way o remove the fps limit? on menu and on readyroom i'm stuck at 80/100 fps, ingame the limit is 55fps.....

    I have a 120hz monitor, and i do not want to play in this way, please tell me if theres a chance to remove this lock<!--QuoteEnd--></div><!--QuoteEEnd-->

    You won't get more FPS by unlocking max FPS. If you have 55FPS ingame that's the max numbers of frames you get.
  • PaladinDudePaladinDude Join Date: 2006-12-04 Member: 58881Members, Constellation
    <!--quoteo(post=1905950:date=Feb 22 2012, 07:37 PM:name=Savant)--><div class='quotetop'>QUOTE (Savant @ Feb 22 2012, 07:37 PM) <a href="index.php?act=findpost&pid=1905950"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->This is an old problem, I've been having the same problem for almost a year.

    You'll find that you don't actually have to join a team for the problem to happen, if you join a server and just sit in the ready room it will eventually happen too.

    Sometimes you can play, but it seems random. I've had it work on the first try, and on others I can try joining 20 times and get the 'connection problems'.

    It's still beta, so I pop in once a week and see if they have fixed it. Not much else to do. They know about the problem and I'm sure they'll get around to fixing it eventually.<!--QuoteEnd--></div><!--QuoteEEnd-->

    I'm also having this problem, I played on a server for an hour or so, then took a break and came back to find I couldn't stay connected to any server for more than a few seconds. I've spent HOURS this evening trying different servers, fiddling with firewall and router settings but none of it makes ANY difference.

    :-( INCREDIBLY FRUSTRATING :-(

    I'm happy to run diagnostics and send logs if someone from UWE wants to get in touch.
  • roCosroCos Join Date: 2009-06-04 Member: 67685Members
    edited March 2012
    I get a "Invalid Data"-Errormessage quite often in the last few days.
    <img src="http://s1.directupload.net/images/120304/cmll7nug.jpg" border="0" class="linked-image" />

    What does cause the problem?
    It appears while playing on a regular server, on summit, mineshaft, tram, whatever.
    A havent modified my NS2. At least I dont know about modifications...
    its very annoying. using win7, ati card&drivers via lucidlogix virtu (switchable grapics).
    i already reinstalled NS2, but it hadnt a effect on the problem.

    and btw: why is the fade-blink not working in all directions anymore except via shadowstep? it was so great to blink to the left, to the right, backward...
  • twostrokertwostroker Join Date: 2012-02-09 Member: 144573Members
    Hi

    i got a little problem

    I can play ns2 fine but.. When i try to create a game myself.

    I get this message in console

    Steam player does not exist!
  • TurtlesarecuteTurtlesarecute Join Date: 2012-04-01 Member: 149815Members
    edited April 2012
    <!--QuoteBegin-SgtBarlow+--><div class='quotetop'>QUOTE (SgtBarlow)</div><div class='quotemain'><!--QuoteEBegin-->Game immediately exits after start up
    This is a problem that some people have been reporting for a while. Often I see these people say that since we haven't fixed the problem we don't care about. Not true! I wasn't able to reproduce this problem, so I scratched my head a lot and then guessed that it was due to the graphics card not supporting the 1280x800 resolution that the game starts up in by default. I fixed that in Build 156 (Beta) but I haven't seen much feedback on whether or not it's been fixed.

    If you are still having this problem in Build 156, please e-mail me at max@unknownworlds.com.<!--QuoteEnd--></div><!--QuoteEEnd-->

    I have this problem. I used to be able to run the game, but I no longer do. Should I still email max? I posted here instead since this post I'm quoting is more than a year old.

    I tried rebooting. It might be a graphics issue; I am running 3820x1920 with crossfire, but I was able to run at this resolution with no problem a few months and builds ago. Any ideas?\

    Log:"Error document empty.
    Error: Couldn't load game_setup.xml"
  • PaladinDudePaladinDude Join Date: 2006-12-04 Member: 58881Members, Constellation
    <!--quoteo(post=1909667:date=Mar 4 2012, 02:31 AM:name=PaladinDude)--><div class='quotetop'>QUOTE (PaladinDude @ Mar 4 2012, 02:31 AM) <a href="index.php?act=findpost&pid=1909667"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I'm also having this problem, I played on a server for an hour or so, then took a break and came back to find I couldn't stay connected to any server for more than a few seconds. I've spent HOURS this evening trying different servers, fiddling with firewall and router settings but none of it makes ANY difference.

    :-( INCREDIBLY FRUSTRATING :-(

    I'm happy to run diagnostics and send logs if someone from UWE wants to get in touch.<!--QuoteEnd--></div><!--QuoteEEnd-->
    Anyone else having this problem or am I alone?!
  • 0m3r0m3r Join Date: 2010-12-29 Member: 76023Members
    when i try to connect to any server its write to me:
    Authenticating...
    and after a while its pops up a massage : Timeout.
    i tried opening this ports:
    1200,27000-27100
    but the problem still happen.
    someone know how fix it?

    Thanks in advance.
    Omer
  • PaladinDudePaladinDude Join Date: 2006-12-04 Member: 58881Members, Constellation
    <!--quoteo(post=1909667:date=Mar 4 2012, 02:31 AM:name=PaladinDude)--><div class='quotetop'>QUOTE (PaladinDude @ Mar 4 2012, 02:31 AM) <a href="index.php?act=findpost&pid=1909667"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I'm also having this problem, I played on a server for an hour or so, then took a break and came back to find I couldn't stay connected to any server for more than a few seconds. I've spent HOURS this evening trying different servers, fiddling with firewall and router settings but none of it makes ANY difference.

    :-( INCREDIBLY FRUSTRATING :-(

    I'm happy to run diagnostics and send logs if someone from UWE wants to get in touch.<!--QuoteEnd--></div><!--QuoteEEnd-->
    PROBLEM SOLVED!

    Having tried everything else, I replaced my ADSL router, and the problem immediately went away.

    If anyone else is having this problem and have a Speedtouch 585 ADSL router I can highly recommend getting rid of it! For reference I replaced it with a Buffalo WBMR-HP-G300H, they rock :D
  • TherealsmokeyTherealsmokey Join Date: 2007-09-18 Member: 62353Members
    Downloaded the directX and PhysX and it made the game work. Didn't have nvidia card and someone suggested thats why I needed physx. Thanks for the help.
  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    <!--quoteo(post=1973552:date=Sep 7 2012, 03:52 PM:name=Therealsmokey)--><div class='quotetop'>QUOTE (Therealsmokey @ Sep 7 2012, 03:52 PM) <a href="index.php?act=findpost&pid=1973552"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Downloaded the directX and PhysX and it made the game work. Didn't have nvidia card and someone suggested thats why I needed physx. Thanks for the help.<!--QuoteEnd--></div><!--QuoteEEnd-->

    Thanks for the tip!
  • DimanDiman Join Date: 2012-09-06 Member: 158198Members
    Hey guys,

    NS2 doesn't use my USB microphone. It's the only active microphone in windows 7. So it is the default microphone. All other applications and games can use it properly.
    Is there anyway to let NS2 use my USB microphone?
  • 6am6p6am6p Join Date: 2012-11-01 Member: 165668Members
    edited November 2012
    Hi everybody! Some questions.
    Teeth of my skulk is invisible. How to fix it? I asked this everywhere, but seems i alone with this problem.
    Also often after connect to server it wrote that connection failed and then pure server list. At that moment my internet connection go down. Browser wrote that dns falls e.t.c. But it's not cause of my connection, it is game issue.
    Any advise?
  • WhosatWhosat Singapore Join Date: 2006-11-03 Member: 58301Members, Reinforced - Shadow
    Hi, could you please post your log file?
    %APPDATA%\Natural Selection 2\log.txt
    Press Win-R and paste that then press enter.
  • 6am6p6am6p Join Date: 2012-11-01 Member: 165668Members
    Thanks for help. As i can understand cause of problem is that
    "Error: No shader specified for material 'models/alien/skulk/skulk_view.material'"
    Entire log. Hope it help.



    Time: 04:08:07
    --------------------------------------------------------------
    Build 227
    Steam initialized
    Render Device: NVIDIA GeForce GTX 560 Ti (9.18.13.697)
    Sound Device: 8=0<8:8 (Realtek High Definition Audio) stereo
    Record Device: 8:@>D>= (Realtek High Definition Audio)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Error: No shader specified for material 'materials/refinery/refinery_wall_09_c.material'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: No shader specified for material 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_11.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_11.material'
    Error: No shader specified for material 'materials/refinery/refinery_wall_11.material'
    Main Menu Initialized at Version: 227
    Connected to Steam servers
    Server : 0.000000 : Loading VM Server
    Connecting to server 127.0.0.1:27015
    Client connecting (127.0.0.1)
    Error: Invalid format for resource 'models/alien/cyst/cyst.animation_graph'
    Loading config://ServerConfig.json
    Loading config://ServerAdmin.json
    Loading config://BannedPlayers.json
    Loading config://MapCycle.json
    Loading config://ConsistencyConfig.json
    Hashed 1 game_setup.xml files for consistency
    Hashed 640 *.lua files for consistency
    Hashed 32 *.fx files for consistency
    Hashed 13 *.screenfx files for consistency
    Hashed 90 *.surface_shader files for consistency
    Hashed 3 *.fxh files for consistency
    Hashed 2 *.render_setup files for consistency
    Hashed 2 *.shader_template files for consistency
    Loading 'maps/ns2_summit.level'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Finished loading 'maps/ns2_summit.level'
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_summit.level'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: No shader specified for material 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Error: No shader specified for material 'materials/refinery/refinery_wall_09_c.material'
    Finished loading 'maps/ns2_summit.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't load 'models/alien/cyst/cyst_off_illum.dds' (invalid format)
    Error: models/alien/skulk/skulk_view.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'models/alien/skulk/skulk_view.material'
    Error: No shader specified for material 'models/alien/skulk/skulk_view.material'
    Client connected (127.0.0.1)
    Client Authed. Steam ID: 21240155
    6am6p connected.
    Error: No shader specified for material 'models/alien/skulk/skulk_view.material'
    Main Menu Initialized at Version: 227
    Error: Unrecognized key name ''
    Client disconnected (127.0.0.1) Quit
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Error: materials/refinery/refinery_wall_09_c.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_09_c.material'
    Error: No shader specified for material 'materials/refinery/refinery_wall_09_c.material'
    Error: materials/refinery/refinery_wall_14.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_14.material'
    Error: No shader specified for material 'materials/refinery/refinery_wall_14.material'
    Error: materials/refinery/refinery_wall_11.material:1 : Error: Unexpected end of file
    Error: Invalid format for resource 'materials/refinery/refinery_wall_11.material'
    Error: No shader specified for material 'materials/refinery/refinery_wall_11.material'
    Main Menu Initialized at Version: 227
    Error: Attempted to load remote options from a file that does not exist.
  • WhosatWhosat Singapore Join Date: 2006-11-03 Member: 58301Members, Reinforced - Shadow
    Alright you got shader problems.

    Delete the shaders folder in \steamapps\common\Natural Selection 2\ns2\

    Then reverify your game cache.
  • 6am6p6am6p Join Date: 2012-11-01 Member: 165668Members
    edited November 2012
    Thank you, i will try. Btw is it normal that loading map about 2 min for me? Fps is about 70-80, all fine, but very long loading.

    ed. Now i can see my teeth, thank you friend. But i still have error messages in log file. Should i delete smthing else or its ok?



    Date: 11/03/12
    Time: 01:14:39
    --------------------------------------------------------------
    Build 228
    Steam initialized
    Render Device: NVIDIA GeForce GTX 560 Ti (9.18.13.697)
    Sound Device: 8=0<8:8 (Realtek High Definition Audio) stereo
    Record Device: 8:@>D>= (Realtek High Definition Audio)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Error: Couldn't connect to Steam
    Downloading mods
    Finished downloading and installing mods
    Mounting mod from D:/Games/Steam/steamapps/common/Natural Selection 2/explore
    Connecting to server 127.0.0.1:27015
    Server : 0.000000 : Loading VM Server
    Client connecting (127.0.0.1)
    Error: Steam is not connected, can't authenticate player
    Client disconnected (127.0.0.1) Authentication failed
    Loading config://ServerConfig.json
    Loading config://ServerAdmin.json
    Loading config://BannedPlayers.json
    Loading config://MapCycle.json
    Loading config://ConsistencyConfig.json
    Hashed 1 game_setup.xml files for consistency
    Hashed 657 *.lua files for consistency
    Hashed 32 *.fx files for consistency
    Hashed 13 *.screenfx files for consistency
    Hashed 90 *.surface_shader files for consistency
    Hashed 3 *.fxh files for consistency
    Hashed 2 *.render_setup files for consistency
    Hashed 2 *.shader_template files for consistency
    Loading 'maps/ns2_summit.level'
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Finished loading 'maps/ns2_summit.level'
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Connected to Steam servers
    Downloading mods
    Finished downloading and installing mods
    Mounting mod from D:/Games/Steam/steamapps/common/Natural Selection 2/explore
    Server : 0.000000 : Loading VM Server
    Loading config://ServerConfig.json
    Loading config://ServerAdmin.json
    Loading config://BannedPlayers.json
    Loading config://MapCycle.json
    Loading config://ConsistencyConfig.json
    Hashed 1 game_setup.xml files for consistency
    Hashed 657 *.lua files for consistency
    Hashed 32 *.fx files for consistency
    Hashed 13 *.screenfx files for consistency
    Hashed 90 *.surface_shader files for consistency
    Hashed 3 *.fxh files for consistency
    Hashed 2 *.render_setup files for consistency
    Hashed 2 *.shader_template files for consistency
    Loading 'maps/ns2_summit.level'
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Connecting to server 127.0.0.1:27015
    Client connecting (127.0.0.1)
    Finished loading 'maps/ns2_summit.level'
    Server : 0.571390 : Hive not attached to tech point
    Server : 0.571390 : Hive not attached to tech point
    Server : 0.571390 : Hive not attached to tech point
    Downloading mods
    Finished downloading and installing mods
    Mounting mod from D:/Games/Steam/steamapps/common/Natural Selection 2/explore
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Client : 0.000000 : Explore Mode enabled. Type reset_help in console to reset all help widgets. Type speed <number> to speed or slow world (speed 1 default).
    Loading 'maps/ns2_summit.level'
    Finished loading 'maps/ns2_summit.level'
    Predict : 0.000000 : Loading VM Predict
    Client connected (127.0.0.1)
    Client Authed. Steam ID: 21240155
    6am6p connected.
    Server : 45.170975 : Hive not attached to tech point
    Server : 45.170975 : Hive not attached to tech point
    Server : 45.170975 : Hive not attached to tech point
    Server : 93.595795 : 6am6p died
    Client : 700.165466 : Warning: WebStalk did not define kTechIdToMaterialOffset
    Client : 700.207520 : Warning: MarineAlertHostiles did not define kTechIdToMaterialOffset
    Main Menu Initialized at Version: 228
    Server : 1044.261353 : 6am6p died
    Server : 1324.738892 : Warning: A NanoShield went out of bounds, destroying...
    Error: Couldn't load 'ui/neutral_request_menu.dds' (File not found)
    Error: Couldn't load 'ui/neutral_request_button.dds' (File not found)
    Client disconnected (127.0.0.1) Server shutdown
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 228
    Error: Attempted to load remote options from a file that does not exist.
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