Recent Server Crashes

Madkow990

Our Community runs 2 NS2 servers and we have seen them crash lately, we are running them on a beefy machine w/ Windows Server 2008 R2.

I have looked over the logs and there's nothing really in there other than it looked like a game ended and there was going to be a map change. I posted the 2 minutes before the crash, unless the failing to load obstacles did anything?

[18:25:02]Vlux was killed by SWG | Stranac
[18:25:04]SWG | Stranac (2) was killed by [SF] Darm
[18:25:10]|-ICE-|[LG]ALonelyPo (2) was killed by Garviel Loken(C.J.)
[18:25:11][SF] Darm was killed by (*_*)
[18:25:11](*_*) (2) was killed by Garviel Loken(C.J.)
[18:25:18]rickyaguilar805 was killed by (*_*)
[18:25:26]Ghost was killed by SWG | Stranac
[18:25:30]SWG | Stranac (2) was killed by Brugududa
[18:25:30]|-ICE-|[LG]ALonelyPo was killed by Brugududa
[18:25:31]Dusty_The_Tiger (2) was killed by Brugududa
[18:25:33]CyanideExpress was killed by CyanideExpress
Client disconnected () Quit
[18:25:36]Brugududa was killed by SWG | Stranac
[18:25:44]|-ICE-|[LG]ALonelyPo (2) was killed by Garviel Loken(C.J.)
[18:25:52]Chat Team - Garviel Loken(C.J.): i didnt
[18:26:00]Chat All - Garviel Loken(C.J.): i killed an enemy and said i killed no one
[18:26:00]James Madison was killed by Underscores, amirite
[18:26:03]Vlux was killed by Pereba
[18:26:08]rickyaguilar805 was killed by Kazeshadow
[18:26:09]Chat Team - Garviel Loken(C.J.): weird
[18:26:12]JTFresh86 was killed by Kazeshadow
[18:26:17]Kazeshadow was killed by Rabbit
[18:26:18]Mason (2) was killed by James Madison
[18:26:18]Underscores, amirite (2) was killed by James Madison
[18:26:20]Brugududa was killed by Underscores, amirite
[18:26:23][SF] Darm was killed by Mason
[18:26:27]Vlux was killed by (*_*)
[18:26:29]Mason (2) was killed by vampirslayer
[18:26:29]SWG | Stranac (2) was killed by vampirslayer
[18:26:29]Rabbit was killed by Mason
[18:26:34]Underscores, amirite (2) was killed by JESUS
[18:26:35]rickyaguilar805 was killed by Pereba
[18:26:36]JTFresh86 was killed by SWG | Stranac
[18:26:38]Garviel Loken(C.J.) was killed by SWG | Stranac
[18:26:38]vampirslayer was killed by (*_*)
[18:26:39]Brugududa was killed by Mason
[18:26:40]JESUS was killed by Pereba
[18:26:41]Pereba (2) was killed by JESUS
[18:26:41]James Madison was killed by (*_*)
[18:26:42][SF] Darm was killed by Mason
[18:26:43]Garviel Loken(C.J.)[] ran command sh_votesurrender with no arguments.
[18:26:44]Dark samus was killed by Dark samus
Client connecting ()
[18:26:47]Chat All - Underscores, amirite: gg wp
[18:26:54]Chat Team - Rabbit: /all gg
[18:26:54]Ghost was killed by SWG | Stranac
[18:27:01]Chat All - JESUS: Concede ? WTH, we are so dominating
[83538.711] Main : Error: Failed to add an obstacle at -72.52, -67.49, 68.05!
[83538.711] Main : Error: Failed to add an obstacle at -121.31, -70.54, 140.62!
[83538.711] Main : Error: Failed to add an` obstacle at -94.72, -66.68, 168.68!
[83538.711] Main : Error: Failed to add an obstacle at -67.01, -64.36, 108.08!
[83538.711] Main : Error: Failed to add an obstacle at -116.99, -67.49, 94.46!
[83538.712] Main : Error: Failed to add an obstacle at -43.92, -65.78, 164.73!
[83538.712] Main : Error: Failed to add an obstacle at -7.96, -59.46, 95.84!
[83538.712] Main : Error: Failed to add an obstacle at -108.91, -67.54, 65.13!
[83538.712] Main : Error: Failed to add an obstacle at -56.90, -72.36, 196.06!
[83538.757] Main : Error: Failed to add an obstacle at -7.96, -59.46, 95.84!
[83538.759] Main : Error: Failed to add an obstacle at -25.10, -59.28, 104.09!
[83538.761] Main : Error: Failed to add an obstacle at -16.41, -59.31, 100.91!
[83538.762] Main : Error: Failed to add an obstacle at -56.90, -72.36, 196.06!
[83538.779] Main : Error: Failed to add an obstacle at -56.90, -66.57, 217.07!
Client connecting ()
[18:27:05]Chat All - Garviel Loken(C.J.): *_* and anime need to be slpit up imo
[18:27:07]Chat All - JESUS: lol
Client disconnected () Quit
Client disconnected () Quit
[18:27:17]Chat All - Ghost: Anime?
[18:27:17]Chat All - Garviel Loken(C.J.): amiraite*
Client connecting ()
[18:27:20]Chat Team - Garviel Loken(C.J.): lol
Client disconnected () Quit

Regardless I checked EV and found the following error:

Log Name: Application
Source: Application Error
Date: 9/15/2014 6:27:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: nope
Description:
Faulting application name: Server.exe, version: 0.0.0.0, time stamp: 0x5407b81d
Faulting module name: lua51.dll, version: 0.0.0.0, time stamp: 0x5407b7f0
Exception code: 0xc0000005
Fault offset: 0x0000201b
Faulting process id: 0x7d4
Faulting application start time: 0x01cfd08ad00a17a5
Faulting application path: ...\Servers\NS2Server\Server.exe
Faulting module path: ...\Servers\NS2Server\lua51.dll
Report Id: 9c959772-3d40-11e4-9d9a-e03f49b729d1
Event Xml:
<Event xmlns="ht tp://schemas.microsoft. com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-16T01:27:25.000000000Z" />
<EventRecordID>2159</EventRecordID>
<Channel>Application</Channel>
<Computer>nope</Computer>
<Security />
</System>
<EventData>
<Data>Server.exe</Data>
<Data>0.0.0.0</Data>
<Data>5407b81d</Data>
<Data>lua51.dll</Data>
<Data>0.0.0.0</Data>
<Data>5407b7f0</Data>
<Data>c0000005</Data>
<Data>0000201b</Data>
<Data>7d4</Data>
<Data>01cfd08ad00a17a5</Data>
<Data>...\Servers\NS2Server\Server.exe</Data>
<Data>...\Servers\NS2Server\lua51.dll</Data>
<Data>9c959772-3d40-11e4-9d9a-e03f49b729d1</Data>
</EventData>
</Event>

So I looked up the lua error and didn't come up with much, hopefully someone has seen something and I'm just an idiot and looked over some detail. I think it might be related to shine/badge plugins I have running but I do not know for sure.

ATF

Please do this, so you get a dump every time it crashes.

The obstacle error is 'normal' all servers get that. You say it looked like there was going to be a map change. However I don't see any of these "[02:12:50]THE STACKER![84935594] ran command sh_vote with arguments: ns2_docking". Could be you don't use the shine mapvote extension. Could be that there was no mapchange.

If there was no mapchange this might be the pregame crash (read the thread of the above link).
Pregame crash also happens between games, not just after a map has just loaded. It's somehow related to the initialisation of the built in votes like randomizerr/voteforceeven and also resetgame.
Try disabling those (but not before you got at least one dump !!).

Madkow990

I have a dump file, should I post it here or in that other thread? Cheers.

ATF

Probably here since it's not clear yet whether it's a known crash.

Madkow990

Alrighty! Here is the most recent server crash file, I am not even sure if people were on but when we were checking our game servers, we saw that it had gone down.

GhoulofGSG9

Madkow990 wrote: »

Alrighty! Here is the most recent server crash file, I am not even sure if people were on but when we were checking our game servers, we saw that it had gone down.

Ok it's the known luajit issue. So all we can do atm is to wait for the next ns2 build and see if it is gone there

ATF

Since it's confirmed to the pregame crash, try disabling built-in votes and if that doesn't help, the badgerequest too.
And since you don't know if people were on, you probably don't have a log archive.

Madkow990

Ok thanks for letting me know, I will go ahead and roll out those changes and follow up with a reply at a later date detailing any additional crashes or problems. Thanks to both of you for all your help!