Build 267 crash makes game unplayable

nidzonidzo Join Date: 2013-09-05 Member: 187836Members
edited August 2014 in Technical Support
Hello. I started the game after not playing it for few months. The game is unplayable as it keeps crashing on servers with ns2 mode. I have tried playing on a combat server and the game runs fine. When the game crashes I get this upload log.txt and minidump.dmp message. I have checked log.txt and no clues there really. minidump.dmp gave me a clue to try to install the game on the same hardrive as the steam and not in the second harddrive as the Except Information in the dump was "The thread tried to read from or wrtie to a virtual adress for which it does not have the appropriate access." After fresh reinstall the game crashed after few minutes of playing with the same anoying message about sending the files to the developers. I have also tried sending these files to developers where the it goes on and on and never ends. I am unable to play this game like this so please I need help in fixing this problem. I can also add that is crashed just as I am about to spawn! Thank you in advance.

Comments

  • nidzonidzo Join Date: 2013-09-05 Member: 187836Members
    edited August 2014
    Some new info. I tried debuggins in VIsual Studio and this is what it has shown.

    Unhandled exception at 0x0040BB8F (NS2.exe) in minidump (2).dmp: 0xC0000005: Access violation reading location 0x00000000.

    "Locating source for 'd:\build\engine\tags\build_267\source\spark_client\clientgame.cpp'. Checksum: MD5 {45 65 55 26 87 34 c6 9b 86 6d 4e 8e 2b a6 ed 6c}
    The file 'd:\build\engine\tags\build_267\source\spark_client\clientgame.cpp' does not exist.
    Looking in script documents for 'd:\build\engine\tags\build_267\source\spark_client\clientgame.cpp'...
    Looking in the projects for 'd:\build\engine\tags\build_267\source\spark_client\clientgame.cpp'.
    The file was not found in a project.
    Looking in directory 'C:\Program Files (x86)\Microsoft Visual Studio 11.0\VC\crt\src\'...
    Looking in directory 'C:\Program Files (x86)\Microsoft Visual Studio 11.0\VC\crt\src\vccorlib\'...
    Looking in directory 'C:\Program Files (x86)\Microsoft Visual Studio 11.0\VC\atlmfc\src\mfc\'...
    Looking in directory 'C:\Program Files (x86)\Microsoft Visual Studio 11.0\VC\atlmfc\src\atl\'...
    Looking in directory 'C:\Program Files (x86)\Microsoft Visual Studio 11.0\VC\atlmfc\include'...
    The debug source files settings for the active solution indicate that the debugger will not ask the user to find the file: d:\build\engine\tags\build_267\source\spark_client\clientgame.cpp.
    The debugger could not locate the source file 'd:\build\engine\tags\build_267\source\spark_client\clientgame.cpp'.
    "
    EDIT:
    Zipped dmp and log file are provided. Observe that user name from log file is REMOVED for security reasons!
  • nidzonidzo Join Date: 2013-09-05 Member: 187836Members
    edited August 2014
    Could not attach files on edited comment?
  • nidzonidzo Join Date: 2013-09-05 Member: 187836Members
    And finally files.......Hope they help
  • METROIDMETROID Join Date: 2012-10-31 Member: 165171Members, Reinforced - Supporter
    Hi.
    In NS2 Options->General disable Show Hints and Commander Help.
  • nidzonidzo Join Date: 2013-09-05 Member: 187836Members
    Thank you for the answer but I did that already and the crashing still remains the same.
  • METROIDMETROID Join Date: 2012-10-31 Member: 165171Members, Reinforced - Supporter
    Try another server and wait for 268 =(
  • AlienJuAlienJu Join Date: 2005-04-07 Member: 47732Members
  • ObraxisObraxis Subnautica Animator & Generalist, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts
    We're hoping to get 268 out ASAP. We're in code-lockdown atm.
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