missing facts in FAQ : internet required !!!!!!
I am very disappointed in Zen's installation instructions. Today, I baught it for my mother's PC which has no internet connections at all and no Steam. I have received the activation code. But surprise, when I installed it on her PC, starting the game requires to access internet for activation. I cannot find anywhere how to give it the activation code I have received.
The only place where Internet is even mentioned in the FAQ :
What are the system requirements?
You need a PC with mouse and keyboard running Windows, along with 32 megabytes of RAM and 50 megabytes free hard drive space. If you have an internet connection, you will be informed of product updates automatically, but that's not required.
Your FAQ are not telling the truth. The internet is required. The instruction supplied with the game does not mention anything at all about this. It does not mention anything about the activation code.
I did a forum search and found nothing on this problem.
How am I supposed to give it the activation code if her PC does not have internet ? Better yet, why does it need to go to internet if I have the activation code
?? Does not make sense !!!!
I am very disappointed.
I went on the site of Trymedia Systems, since they are the one who sent me my activation code. And in their FAQ they say we DO NEED internet. WHY HASN'T THIS BEEN MENTIONED IN YOUR FAQ ? By omitting this information other people will wind up in the same situation, buying a game they cannot use. What do you call this ?
When is an Internet connection required?
Due to our licensing technology functionality, you need an Internet connection to download, install, and license the game. Once the game is activated, you can play offline as long and as often as you want.
Please note that offline play doesn't apply to games that have been specifically designed to be played online such as MMORPG (Massive Multiplayer Online Role-Playing Games).